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the header template is not showing on the home page on a mobile device. I had edited it and that looks perfect at template but when I try to put it on the home page that was disappeared Now that’s not even showing at template editor. please help me
Hello,
So, I understand you have created a mobile page, right?
For this please make sure you set it => https://www.screencast.com/t/bYroSq7x8T9, also, the header and footer are taken from the standard ones. All you have to do is edit the mobile page, and in Manager (Website Manager) you need to import or the easy way is to convert the existent footer like this => https://www.screencast.com/t/HrjOBNayd -> https://www.youtube.com/watch?v=SpGkOnJeNZY (03:11 – Mobile Templates & Pages)
Thank you!
Hi jayaaditya,
The mobile and amp version is different because you are using the mobile theme plugin layout, also you are using the amp redirect for mobiles -> https://i.imgur.com/NBRvZgu.png
First, I want to make sure that I was able to inform you of all details about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
The amp plugin has for the moment support only with mobile theme plugin.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!
Hello,
The Mobile Theme is a light version for mobile that will provide a better speed, but the page content is made without builders (tagdiv composer) in mobile editor => https://www.screencast.com/t/tza7Da7E7DfJ and this content will be displayed on mobile theme. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Hi, I have tried again to reactivate the plugins following the release of an update of the AMP plugin in the past few days, but the same problem is still present, could you help me to fix it? I can’t figure it out, from Mobile on the Home Page it shows me old articles, while from PC the latest articles are shown correctly
Hi Team,
Below is our website page. In mobile view footer is default one (Footer that came with Theme). For other pages footer is proper.
Footer Issue in Page : http://onloc.mydemosites.in/balearic-special-edition/
Proper footer page for reference : http://onloc.mydemosites.in/fernando-parrado/
Can you please check on priority?
Hi, In Mobile view only, i SOMETIMES get – “There has been a critical error on your website”.
My hosting said “From what I can see from the error logs, there seems to be an issue with the theme. More specifically the file tagdiv-deploy-mode.php”
I have been trying this for hours. How do I edit the AMP version of a page?
I can modify the Desktop and Mobile versions just fine, but the layout of the AMP version is different and I can find NO WAY to modify this. If I select ‘Show AMP version’ for a given page, it loads the version but there is no way to edit this.
Please help…. this is driving me crazy and making AMP not usable on my site.
This is the desktop version loading on mobile.
Amp layouts not showing on mobile and desktop layouts not showing on desktop.
I had also re-registered the license on another domain but I have removed the files from that domain, still digitaltri.net This link is not working.
Isn’t this causing the problem?
Even the category is not showing on the home page of SEO and SMO.
please check this link and give me solution
Dear admin,
I have purchased Newspaper theme for my site palmoilmagazine.com and whenever I activated Mobile plugin, the look became screwed up. How do I fix this?
Need quick response please
Hello,
Please let me know what version used for mobile (mobile page or mobile responsive) and what plugin for cache use.
I checked and now seems to display correctly => https://www.screencast.com/t/7Q2iiRAq7lk -> https://www.screencast.com/t/HuFBSIFC3gW
Thank you!
Hi, every time i am opening electronicsforu.com on my phone, only the desktop version is showing up on the phone. Only sometimes I am able to get the mobile version on the phone, why?
Hello!
Please make sure you have Mobile Theme and AMP plugin installed and active.
For more information, you can check our documentation:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you!
Hello,
Usually, this problem when the mobile version is displaying on the desktop, the plugin for the cache that you are using don’t recognize mobile theme plugins and mobile pages, and display it, on the desktop. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hi Team,
My website electronicsforu.com is showing a mobile view homepage even on desktop. Please check if I had made any changes in settings. As I have not made any changes on the website.
Hello,
Check this link https://digitaltri.net/ on both mobile and desktop. I used amp for mobile but it is showing same layout on both desktop and mobile.
Please tell me what is wrong with this and what is the solution.
Header mobile logo not show https://www.screencast.com/t/W56C3Ve8Z
Hello @Rony123456!
I’ve checked your website on mobile and desktop too and it seems the feature work well.
Did you solve your issue?
Thank you!
Hello!
I’ve checked your website on desktop and mobile and all images are displaying well.
Please clear your cache and try again.
Thank you!
I have already posted the link. Do not copy-paste general answers. They do not help anybody.
System settings are all above required values, and plugins have been tested with no conflict.
The issue is one of the underlying TagDiv codes. It should load the desktop version instead of mobile version.
And on a phone, it shows the loading icon and then only blank space.
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This reply was modified 5 years by
Rony123456.
Hi Bettina,
I trying to make a new page using pre-design template from tagDiv Cloud Library but still fail to show on mobile amp. are you sure all the pre design template from tagDiv cloud cannot display on mobile?
My website is https://www.myaffordableluxury.com. Just open the homepage on any mobile device and you’ll see the featured images are missing from the posts.
Hi.
However, I have a problem, I checked it on 3 computers.
From what I am writing, additionally on Edge, Firefox, Opera, Chrome browsers.
The template in the edition looks like this:
https://tknews.pl/wp-content/uploads/2021/07/d7-szablon.png
On some category pages it looks correct:
https://tknews.pl/wp-content/uploads/2021/07/d3.png
https://tknews.pl/wp-content/uploads/2021/07/d1.png
Mostly, however, it is bad, although the same template
https://tknews.pl/wp-content/uploads/2021/07/d5.png
https://tknews.pl/wp-content/uploads/2021/07/d4.png
https://tknews.pl/wp-content/uploads/2021/07/d2.png
I don’t know what the problem is anymore, and this is very irritating.
Please help.
I have a similar situation with the mobile version, in the editor yes
https://tknews.pl/wp-content/uploads/2021/07/d8-mobile-editor.png
on the phone yes – it does not keep the settings saved at all
https://tknews.pl/wp-content/uploads/2021/07/Screenshot_20210701_100810.jpg
What’s the solution to this problem?
Please help.
greetings
Paul
Hello there,
The tagDiv Mobile Theme is supposed to work best with the AMP plugin enabled. But the AMP settings are unavailable with both plugins running together. More importantly, when enabled by itself, the AMP plugin now has multiple validation errors across a range of WordPress plugins, including your own tagDiv Composer (57), tagDiv Cloud Library (9) and tagDiv Standard Pack (1) that makes it unusable: https://ibb.co/cYfSFwR
When can we expect a fix for these problems?
Thank you for considering my request.