Search Results for 'mobile'

Hi,

Please make sure that you set the image in full width on iPad like in mobile -> https://www.screencast.com/t/2MfWzJhLb -> https://www.screencast.com/t/HrsfnN6ME6 -> https://www.screencast.com/t/czhoMJottOC -> https://www.screencast.com/t/b2uSijM3b

Thank you!

Hi,

In order to remove the ads that appear on mobile please set in theme panel> ads>header ads -> https://www.screencast.com/t/tMqZsp7NOJCY for the space between pagination and ads you can try this custom css
-> https://www.screencast.com/t/e9LRTK23
.page-nav.page-nav-post {
margin-top: 0;
margin-bottom: 0;
}

Thank you!

Hi,

I have checked your website and I saw that you are using the Fastest CAche plugin which is not tested with our theme and also, we cannot say for sure if it will work or not as expected with our theme, sorry! Generally, it seems to be a problem with such a setting from caching plugins which are exclusively desired for Mobile mode. You can take a look over the next useful guide from here -> https://blogaid.net/wp-fastest-cache-settings/ Please note that we recommend the WP Super Cache plugin with the following configuration from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ if you want to achieve beautiful theme results.

Thank you!

Hi,

They were moved in the tagDiv composer plugin after update 9.7. This happened due to the new Envato requirements for themes. Many of the theme files including the mobile theme files were moved there. They are here now – http://prntscr.com/nrrzm8

The analytics code for AMP can be entered in the theme panel – http://prntscr.com/nrs3mo
But for adding code in the single post page there is no theme panel spot at the moment, so you would have to edit the file.

Thanks

Hi,

I have checked your website and I saw that you are using some block shortcodes inside the Mobile Theme editor. Now, it seems that all of these are working there but please note that’s not the right way. The shortcodes will not be displayed on the Mobile Theme editor in the future, sorry! You need to remove them from there and try using the default layout of mobile theme. Clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

Please check this similar topic -> https://forum.tagdiv.com/topic/enabling-mobile-theme-replaces-header-logo-with-news9paper-logo/
You can change the menu in tagDiv Composer like this -> https://www.screencast.com/t/2ZF9JveF

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please try the steps for mobile friendly indicate in this similar topic : -> https://forum.tagdiv.com/topic/mobile-friendly-test-fail/

Thank you!

Hi,

@yannc04 Reinstalling the theme and then the mobile plugin from the theme plugins panel should work – http://prntscr.com/nrpqcz
However we could take a look at it if that doesn’t work, send us an email at contact@tagdiv.com and provide admin login as well as cPanel or FTP. Include a link to this topic in the email.

Thanks

Hello !

The pages look ok to me: https://www.screencast.com/t/uCtaFaYHziGl The designs do not match is because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

Thank you !

Hello !

Please disable the mobile theme and provide me a link to your page so we can take a closer look.

Thank you !

Hi @mgpl,

These responses should help you to fix the problem with mobile version on desktop; in the most cases there is a plugin conflict or a cache problem ( cache from WordPress/ cache plugin/ host cache ).

Thank you for your understanding!