Search Results for 'page template'

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Simion C.
tagDiv Staff

Hi,

While I’m not quite sure what’s happening exactly, I do see a mobile menu and a search inside the content of the homepage, not in the header -> https://prnt.sc/SNrqVyfjCB0K

In the post pages after I refresh the page I also see a mobile menu and search, but still inside the content, not the header, the header is this one -> https://prnt.sc/zhqYSFNarOYn

I believe you added the mobile menu and search inside the content not the header. This can be seen while clicking on the elements in the composer, for example if you click on something you can see the zone it’s in, like this -> https://prnt.sc/BbpWRHinTxxu or like this -> https://prnt.sc/0yslOal_Ohva

And I think you are also using mobile templates perhaps, which complicates things a bit.

I can help fix these things, the fastest way would be send an email at contact@tagdiv.com and provide admin access (user and pass) for the website, so I can check how the header is built and make adjustments where needed.

Thank you!

habershamnews
Participant
#0

I’m using the latest version of Newspaper with Cloud Templates.

I created a custom Cloud Header called **”Header Template – Habersham News.”**

I can edit the desktop version of the header without any issues.

However, when I switch to the **mobile version** inside the Header Template and make changes (for example adding a hamburger menu), the editor says the changes were saved, but when I close the template and reopen it, all of the mobile changes are gone. The desktop changes persist normally.

Because of this, I ended up editing the mobile header directly inside my **Single Post Cloud Template**, where the changes do save correctly. That solved the problem for single posts, but Pages (such as my Obituaries page) still use the global Header Template, so they don’t receive the custom mobile header.

My questions are:

1. Is this expected behavior?
2. Should the mobile version of a Cloud Header Template save independently of the desktop version?
3. Is there a known issue where mobile edits to a Cloud Header Template are not persisted?
4. What is the recommended way to have the same custom mobile header (logo, hamburger menu, search, ad, etc.) appear consistently on both Posts and Pages?

Thanks!

metallikos
Participant
#0

Hi, I’m on the latest version of Newspaper 12.7.6 and on WordPress 7.0.

All of a sudden i lost the template box that’s inside the gutenberg editor wordpress at the very bottom of the page (under the post copy I mean). Does this have to do with that? https://developer.wordpress.org/block-editor/reference-guides/block-api/block-api-versions/block-migration-for-iframe-editor-compatibility/

The same template box is inside the theme’s panel settings > Post Settings > Default post template

Tell me if the issue is something you already know and if you’re working on fixing it. Or else we will have to mitigate it internally in our company. Thanks.

minimatc
Participant
#0

Hello,

I run the Newspaper theme (version 12.7.6, registered) with tagDiv Composer on a WordPress site hosted at WP Engine. The homepage intermittently breaks: the hero/feature grid renders as gray bands with no background images and the layout collapses. It happens every several days, with no edit or publish that I can tie to it.

I have diagnosed this fairly precisely and want to share the evidence, because it points to the Composer template failing to compose rather than a caching or browser issue.

WHAT THE BROKEN VS HEALTHY HTML SHOWS

I captured the HTML of the same homepage URL (page ID 370) in both states.

Broken state (~59 KB):

body class is MISSING: wp-theme-Newspaper, global-block-template-1, tdb-template, td-full-layout
4 td_block instances
6 style blocks, about 9.8 KB of inline CSS
0 background-image rules (which is why no hero imagery paints)

Healthy state (~899 KB):

body class INCLUDES: wp-theme-Newspaper, global-block-template-1, tdb-template, td-full-layout
324 td_block instances
41 style blocks, about 53 KB of inline CSS
about 200 background-image rules

So in the broken state the tagDiv block-builder template for the page is not composing at all. The tdb-template / global-block-template-1 output and inline CSS never generate.

WHAT FIXES IT AND WHAT DOES NOT

Purging the host cache does NOT fix it. The broken render is served even on a forced cache miss and on hard refresh, so it is not stale cache.
Re-saving the homepage in tagDiv Composer (Save, with the green Header/Footer/Content Successfully Saved confirmations) DOES fix it immediately, every time. This is now reproduced twice.

So a fresh Composer composition produces the correct page, and something later causes the page to revert to the un-composed render.

PATTERN

It stays healthy for several days, then suddenly reverts to the broken render.
One stable stretch lasted about 9 days before recurring.
A re-save fixes it for another multi-day stretch.

ONE POSSIBLY RELATED DETAIL

When the broken version was being served, the host cache had bucketed a desktop request into the mobile/iphone cache group. I mention it only in case Composer mobile/desktop template variant handling is relevant to why an incomplete render gets produced.

QUESTIONS

Is there a known issue where the Composer block-builder template fails to compose on a page regeneration, producing output without the tdb-template / global-block-template-1 body classes and without the inline CSS?
Could a periodic Composer cloud-library sync, a theme/Composer background process, or a license re-check trigger a re-render that lands in this un-composed state?
Is there a setting or maintenance step that forces the template to always fully compose, so I do not have to manually re-save in Composer every few days?
Is there a current recommended compatible pairing of Newspaper theme version and tagDiv Composer plugin version I should confirm I am on?

I can provide both full HTML captures (healthy and broken) on request.

Site: https://alstonhomes.com

minimatc
Participant
#0

Hello,

I run the Newspaper theme (version 12.7.6, registered) with tagDiv Composer on a WordPress site hosted at WP Engine. The homepage intermittently breaks: the hero/feature grid renders as gray bands with no background images and the layout collapses. It happens every several days, with no edit or publish that I can tie to it.

I have diagnosed this fairly precisely and want to share the evidence, because it points to the Composer template failing to compose rather than a caching or browser issue.

WHAT THE BROKEN VS HEALTHY HTML SHOWS

I captured the HTML of the same homepage URL (page ID 370) in both states.

Broken state (~59 KB):

body class is MISSING: wp-theme-Newspaper, global-block-template-1, tdb-template, td-full-layout
4 td_block instances
6 style blocks, about 9.8 KB of inline CSS
0 background-image rules (which is why no hero imagery paints)

Healthy state (~899 KB):

body class INCLUDES: wp-theme-Newspaper, global-block-template-1, tdb-template, td-full-layout
324 td_block instances
41 style blocks, about 53 KB of inline CSS
about 200 background-image rules

So in the broken state the tagDiv block-builder template for the page is not composing at all. The tdb-template / global-block-template-1 output and inline CSS never generate.

WHAT FIXES IT AND WHAT DOES NOT

Purging the host cache does NOT fix it. The broken render is served even on a forced cache miss and on hard refresh, so it is not stale cache.
Re-saving the homepage in tagDiv Composer (Save, with the green Header/Footer/Content Successfully Saved confirmations) DOES fix it immediately, every time. This is now reproduced twice.

So a fresh Composer composition produces the correct page, and something later causes the page to revert to the un-composed render.

PATTERN

It stays healthy for several days, then suddenly reverts to the broken render.
One stable stretch lasted about 9 days before recurring.
A re-save fixes it for another multi-day stretch.

ONE POSSIBLY RELATED DETAIL

When the broken version was being served, the host cache had bucketed a desktop request into the mobile/iphone cache group. I mention it only in case Composer mobile/desktop template variant handling is relevant to why an incomplete render gets produced.

QUESTIONS

Is there a known issue where the Composer block-builder template fails to compose on a page regeneration, producing output without the tdb-template / global-block-template-1 body classes and without the inline CSS?
Could a periodic Composer cloud-library sync, a theme/Composer background process, or a license re-check trigger a re-render that lands in this un-composed state?
Is there a setting or maintenance step that forces the template to always fully compose, so I do not have to manually re-save in Composer every few days?
Is there a current recommended compatible pairing of Newspaper theme version and tagDiv Composer plugin version I should confirm I am on?

I can provide both full HTML captures (healthy and broken) on request.

Simion C.
tagDiv Staff

Hi,

It can’t be recovered unfortunately. A page that is sent to trash and then also permanently deleted from there -> https://prnt.sc/bjAStMi48562 is completely gone.

Same if it’s done from the cloud library from here -> https://prnt.sc/0OBLKLrfheIf and then here -> https://prnt.sc/4kDqUfJkxcXh

Without a backup I see no way to recover the page.

If the homepage was based on a homepage template from the cloud library, it will have to be imported and customized again. It will take some work but there’s no other way.

If I can help with something please let me know.

Thank you!

tavara
Participant
#0

I’m using Newspaper 12.7.6 with:

PHP Version 8.4.22
WP Memory Limit 256 MB
PHP Execution Time 60
PHP Max Input Vars 10000

Today I noticed my site without the home page styles and structure, I went to the dashboard and saw somehow the home page template was missing (maybe an admin sent it to trash, I’m not sure). I tried to restore it but instead it was removed completely. Now the trash is also empty.

Certainly something is wrong, but maybe there is a bug preventing the home template showing in the “Cloud templates” section and hopefully the template is still there in the database? The site is still under construction and backups were not configured yet (surely I’ll be doing that right now).

marcownl
Participant
#0

Hello,

I’m using the Newspaper theme (version 12.7.6, with tagDiv Composer) on my live news site zzpnieuws.nl, which has an archive of 1,100+ articles. I want to use the Relevanssi search plugin to improve site search, but the search results page returns no results when Relevanssi is active.

What I’ve confirmed:

– With Relevanssi active, the search results page (e.g. /?s=schijnzelfstandigheid) shows “no results” for terms that appear hundreds of times in my archive, even though Relevanssi’s index is fully built and correct (1,122 documents, ~139,597 terms; posts and pages both included) and all Relevanssi settings are correct.
– The moment I deactivate Relevanssi, the theme’s native search works again immediately and returns the expected results. So the theme search itself is fine; the conflict is specifically between the search results template and Relevanssi.
– This persists on the latest version 12.7.6, with all caches cleared.

I’ve read an earlier reply from your team (Bettina) to another user, suggesting to edit the search page with tagDiv Composer and use a Flex Block with the filter “Search: Current Search” and no offset value. I’d like to apply this correctly but I’m not sure which template controls my search results page.

My questions:

1. Which template controls the search results page in the Newspaper theme – is it a Cloud Library template, a dedicated Search template in the Website Manager, or the theme default? I have a custom archive page that contains the search form, but the results appear on a separate /?s= page.
2. How should the Flex Block (“Search: Current Search”, no offset) be configured so the search results respect Relevanssi’s output instead of the theme’s own query?
3. Is there a recommended filter or hook for this that survives theme updates, rather than editing a core theme file?

I have a full backup in place and can provide temporary admin access through the official support channel if needed. This isn’t urgent – native search is working as a fallback – but I’d like to know the correct way to integrate Relevanssi with your theme.

Thank you,
Marco Weeber
zzpnieuws.nl

bdp
tagDiv Member

Hi Simon, I’m sorry, I can’t seem to explain myself clearly. We’d like the mobile template to look like the one currently used in the articles. If I create a template from the library, it also changes the desktop version of the article template, and that’s not what we want.

How can I “clone” the browser version of the article page into a mobile template?
I need this because I have to move the ad spaces when the article appears on mobile.

Tyy

bengyeow
Participant
#0

Dear TagDiv, can you advise me how to fix the misalignment on my pages, for example: https://porta-fi.com/cookie-policy/. The main content seems to be floating above the other elements, and there are no templates I can apply on a per-page basis. I appreciate the help to realign this.

Thank you.

BY

Simion C.
tagDiv Staff

No problem.

To use a mobile post template, then first you must use a cloud post template. Please import and use a cloud post template https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ Then you can create a mobile version for it. Please try it.

Thank you!

Elliotstiller
tagDiv Member

When I go here, to the blank template: https://snipboard.io/nm0zsx.jpg

I click the 3 dot drop down and have 3 options.
1. The first one is to edit in tagdiv composer. It shows me this: https://snipboard.io/gVZr6d.jpg
2. The second one is to edit. It shows me this:
https://snipboard.io/oi8c3G.jpg
3. The third one is to view it. It shows me this:
https://snipboard.io/BijcJ9.jpg

Besides that, if I am clicked on the page, I can click “Edit Post” which is something different entirely, It gets me to this: https://snipboard.io/9QkoUt.jpg

The goal is to be able to edit the content on each blog page one by one by replacing it so it is custom-specific to the page, e.g. hows stars twinkle i want to edit items 1-5 from my last reply, for why the sky is blue i want to edit items 1-5, etc.

I want to keep the template the same. I want all blog pages to pre-load with items 1-5. Then I want to be able to custom-specific edit each blog pages so the dummy content is removed with actual content.

Elliotstiller
tagDiv Member

Wait a sec im troubleshooting. Please disregard this reply for now

Now for the individual blog page… not the template… the individual blog page… I see this under “Edit post” https://snipboard.io/j7Yymp.jpg

So.. how do I edit #1-5? for the individual blog pages, not the template 🙂

Simion C.
tagDiv Staff

Hi,


@sunlandtexas

Such things are not actually issues. As you can see, we provide a multitude of post templates, each with different designs and layouts -> https://cloud.tagdiv.com/#/load/Single Some display a smaller featured image, some display a larger featured image. And of course, any of them can be customized with the composer to achieve the desired result. You can also make your own post template if you want.

On your website I see you are currently using a default backup post template. I believe you used to use a standard template before, which looked like this for example https://demo.tagdiv.com/newspaper/15-grooming-techniques-every-man-needs-to-know/ Isn’t there an error on your post pages when you are logged in as an admin?

Please activate this plugin -> https://prnt.sc/7FllpDqBdZ2K It is required if you used the standard templates on your website.

Thank you!

Simion C.
tagDiv Staff

I was confusing the websites, sorry about that.

So to remove the post views from the post template, please edit the template with the composer -> https://prnt.sc/_lkDuWx4VESx and in the composer you can simply delete the post views, for example -> https://prnt.sc/VJQcNFWJ-jhV Then they won’t appear in the post page anymore, which is what you wanted.

Please try it, and sorry again for my confusion. I was checking on the wrong website.

Thank you!

Simion C.
tagDiv Staff

Please let me know where the view numbers are displayed to visitors on your website. I double checked post pages from your website and I can’t see the post views.

The only way visitors will see the views is if you add the post views in the post template -> https://prnt.sc/woNU2fpQXS8i But in the post pages from your website I can’t see them. That’s why I fail to understand what the problem is exactly.

Please let me know where the post views are displayed on your website to visitors, provide a screenshot if possible.

Thank you!

muckel
Participant
#0

Hello tagDiv Support Team,

I am experiencing a critical issue regarding the assignment of a custom Cloud Library template to a Custom Post Type (CPT) on my Newspaper installation (Version 12.7.6).

Context:
I am using the plugin “Stachethemes Event Calendar” which registers the CPT “stec_event” (URL slug: /veranstaltung/).

The Issue:
1. When navigating to Newspaper Theme Panel -> CPT & TAXONOMY -> “Termine (stec_event)”, there are no dropdown options available to assign a “Post Cloud Library Template”. It only shows options for Breadcrumbs, Taxonomies, and Sidebars.
2. Under Newspaper Theme Panel -> Categories -> “Events”, I assigned my custom template under “POST CLOUD LIBRARY TEMPLATE”, but this setting is completely ignored on the live event pages because WordPress prioritizes the CPT structure.
3. When trying to use the modern way via Cloud Templates -> CPT/Taxonomies -> Termine (single), the template list is empty. Even if I import a “Blank – Custom Post Type” template, I am forced to manually rebuild the entire layout using CPT shortcodes.

My Goal:
I already have a beautifully designed template that contains standard elements like [tdb_single_content]. I simply want this existing template to be applied globally to all URLs containing the “/veranstaltung/” slug, so that the Stachethemes content is loaded dynamically inside my custom layout.

Why can’t I select my custom Single Post template for this CPT inside the Theme Panel? How can I enforce my existing layout onto this specific post type without having to rebuild it from scratch?

Thank you for your assistance.

Simion C.
tagDiv Staff

Hi,

No problem, we’re here to help.

That’s right. If you want to import something from the cloud library inside a page, you can use the load template option or the cloud button up top https://prnt.sc/Y6GoxmR0vA2L

Pressing them should open the import window like this https://prnt.sc/3jez0fGCOtp7 Then you select what you want to import and confirm. But if these steps aren’t working correctly, then it means there’s a problem.

From what I see you have the WPBakery plugin active. And I believe there is a bug because of that, which affects the composer. Could you make a test and deactivate the WPBakery plugin and try again?

Did you use WPBakery before for the website? If not, I suggest removing it. The theme doesn’t require it in any way.

Let me know.

Thank you!

Simion C.
tagDiv Staff

Hi,

From what I see the post views aren’t displayed in the post pages on your website. Or would you like to add them but make them invisible to visitors?

If maybe you want only admins to see them, they can see them in the backend here https://prnt.sc/lU505Kdoct_A and you don’t have to display them on the website.

But it is possible to display them in the post and also hide them for visitors, if that is what you want. Please add them in the post template in the location you want, and let me know.

Thank you!

muterobert
tagDiv Member

The issue is happen on all of our reviews (hundreds of individual pages).

Our Single Post cloud template started as a blank page and was made custom with TagDiv Composer. The Review summary block comes at the very end. The structure of the page looks like:

    Single Post Content
    Single Post Review Summary
    Single Post Review Overall

Could this be why the review metadata is appearing outside of </article>? If so, how can we fix it?

Simion C.
tagDiv Staff

Hi,

That’s not actually a page template, like the way a post template is. It can be a bit confusing.

That page template option refers to the purpose of the page, not something that can be applied to multiple pages. For example you need a Contact page, you can import a Contact page from the cloud library, meaning a page that was built for that purpose. Importing a page from there creates a new regular page on the website.

If maybe you need to reuse something in multiple pages, like a row containing various elements, you could save that row in the composer using the right click menu -> https://prnt.sc/9np4SnbuslUf Then you can reuse it anywhere -> https://prnt.sc/D7QQQNywr-Kb Or maybe duplicate that page and start with it when you need to build more pages -> https://prnt.sc/U7cPB3jYJFp0

Let me know if you have more questions.

Thank you!

Simion C.
tagDiv Staff

I’ll try to provide suggestions but that’s a pretty complex functionality. Woocommerce alone won’t be enough for something like that. You will need additional plugins.

1. Each business will need their own account. Woocommerce provides an account page after they register. It can be used to manage the orders and subscriptions. But you will need the Woocommerce subscriptions plugin https://woocommerce.com/products/woocommerce-subscriptions/

2. Maybe try this plugin https://woocommerce.com/products/my-account-page-editor/

3. The theme’s main purpose is to display the content, not to manage it. Our Newspaper theme provides features for Woocommerce for creating the templates (product template, product category template, shop page) and for displaying products. The Newsmag theme does not provide these features.

4. This will be separate. You’ll need a plugin for frontend submission, like this one https://pluginsforwp.com/downloads/wp-user-frontend-pro/

Or maybe don’t use Woocommerce at all. You could try this plugin https://wordpress.org/plugins/geodirectory/ for the directories part. And that same one for frontend submission for articles https://pluginsforwp.com/downloads/wp-user-frontend-pro/ These are different types of content, so two plugins will probably be required.

Until you find the right combination of plugins it will require a lot of research and testing. The purpose would be to use fewer plugins, and also keeping the cost down, if possible.

Thank you!

muterobert
Participant
#0

Hi, I use the Cloud Templates option to make a global template for Posts and Categories, etc. However, when I tried making a global template for Pages, I can’t see how to set it as the global template for all Pages in the same way that I can for the other template types.

View post on imgur.com

Even if I can’t set it globally, I’d like to at least be able to mark specific Pages to use the template, such that their contents from the standard WP editor is shown within the context of the Page template.

Simion C.
tagDiv Staff

Hi,

For the grids and blocks in category templates please use the special category filter -> https://prnt.sc/NFMfAolu_Hxx That is what makes the blocks adapt and display posts from the category you are on. If you select a specific category then all the category pages display the same posts.

Thank you!

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