Page 273 – tagDiv support

tagDiv Staff

Smaller letters in the post title for mobile version - reply

#403854

Jun 4, 2021 at 8:33 am

Hello!

Please edit the page with TagDiv Composer if you use a cloud template, click on that title and increase the font size: https://www.screencast.com/t/Qi87tyNL0 ; and for mobile you need to select the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; and edit the title and you will have the same settings there.

Thank you!

Sportconity

Participant

Error Header and TagDiv Composer - topic

#0

Jun 3, 2021 at 3:16 pm

Hello,

So I have several issues since a couple of hours ago. http://footamateurtv.com/
1) The header of the page doesn’t show anymore and seems like it has been removed: https://www.dropbox.com/s/ckdbp18w10pa2xb/Erreur%20FARM%20HEADER.jpg?dl=0

This happened after I change the Header template to Overlay and back to normal, and since then it’s gone.

2) The header doesn’t show on article posts : https://www.dropbox.com/s/1z9b2e2tim4c72i/TagDiv%20No%20HEADER.jpg?dl=0

This has never been the case, from the beginning the header only showed itself on the pages but as soon as I visit an article there is no header.

3) and then most annoyingly TagDiv Composer doesn’t load anymore : https://www.dropbox.com/s/pqz6gpq8fnbkzrq/Erreur%20TagDiv%20Composer.jpg?dl=0

This happened after I change the Header template to Overlay and back to normal, and since then it’s gone.

Can someone help with these issues?
On other website I’ve created with WordPress and Newspaper theme this hasn’t happened before.

Thank you

Calin

tagDiv Staff

Time ago before - reply

#403726

Jun 3, 2021 at 2:59 pm

Hi egm_ar,
You can do that by editing with tagDiv Composer the single post template and use this option -> https://i.imgur.com/cJGliyJ.png for articles, unfortunately, for blocks for the moment there is no option to move it in the front of date, sorry!
Thank you for your understanding and sorry for the inconvenience!

Calin

tagDiv Staff

AdSense in article auto ads not showing in Gourmet Pro single post template - reply

#403720

Jun 3, 2021 at 2:38 pm

Hi Edged,
There is no problem, just make sure that you have set the auto ads only once, because is not allow more the 1 auto ads. As for the Gourmet Pro prebuild website this is made with cloud templates, therefore the ads need to be set with tagDiv Composer on single post content in ads tab -> https://i.imgur.com/4hfOlNm.jpg but as I said before, please use only one auto ads, do not call it more then one time, because this will be set randomly there AdSense consider that is the right place, for the rest of ads, use normal ads.
Thank you!

Calin

tagDiv Staff

Website Performance is too Slow!! - reply

#403709

Jun 3, 2021 at 2:02 pm

Hi dharmendra11, I just checked your website with my mobile and for me this is look to have a different menu, also this seems to work correctly, here are some screens from my mobile -> https://i.imgur.com/51wPZBs.png -> https://i.imgur.com/EPNXb1b.png
Also the footer section it is a cloud template from tagdiv Cloud library , for this you need to edit the page or cloud template with tagDiv Composer select the mobile view port and go to footer section. -> https://i.imgur.com/tjcJ7HA.png
I hope this will help you!
Let me know the results!

Vlad S

tagDiv Staff

Need help customizing the theme - reply

#403679

Jun 3, 2021 at 10:47 am

Hello!

Please provide a link to your website. From what I can tell you are using a PRO Demo or a cloud library template. Either one of this is fully editable using tagDiv Composer. That means that you will have to edit your pages individually. As for the sidebar, please take a look at our video guide here: https://www.youtube.com/watch?v=fa7GenCHcBU

Thank you!

Anamaria

tagDiv Staff

Adding Shortcode in Cloud or Blank Template - reply

#403660

Jun 3, 2021 at 8:49 am

Hello,

Thank you for your honest feedback. We appreciate taking the time to explain your point of view regarding our product and its functionality. We understand that you are not satisfied with the latest updates, but the other products you mentioned go beyond the functionality of a news WordPress theme. One of the aforementioned themes works with a universal page builder used by many other themes as well. In tagDiv Composer, we’ve created the functionality, the pre-built editable templates from the tagDiv Cloud Library, including the PRO demos which are totally customizable from top to bottom – everything is specially built to meet the requirements of a blog, news, magazine, or any other publishing-related websites.
The mentioned products are aimed at different industries and are sold outside the Envato Market, while their functionality and customers’ demands are totally distinct from ours. For example, some themes can be downloaded for free and to get the needed functionality you have to pay for additional plugins.
We have a list of suggestions and features’ requests and each of our updates is based on it. The more requested a feature is, the sooner we can implement it. However, we cannot implement every small feature or add compatibility with all the plugins available. I’m sorry that you feel disappointed.
If you feel that Newspaper doesn’t meet your expectations anymore, we’re really sorry to see you go. We are always here to assist you with your theme.

Thank you for understanding.

springhappenings

Participant

Mobile Logo Should Template Default – Not Updating - topic

#0

Jun 3, 2021 at 6:43 am

I have edited a header template from the cloud library. It looks great on tablet and desktop but the mobile view still shows the default. I do not see a way to edit specifically on mobile. Please help.

Link to page: https://www.springhappenings.com

Video: https://www.loom.com/share/fe737e4dd7be4a0a977f6a24d94c0578

Thanks!

cinejour

Participant

Removing the previous schema - topic

#0

Jun 3, 2021 at 5:35 am

Hi,

Few days ago, I have turn off the ‘Enable Article Schema’ since it brings a inaccurate to the article I reviewed. I change it with using markup schema, with custom schema.

Here is the example from Rich Results testing from Google:
https://search.google.com/test/rich-results?id=D111KnZlKxzWjUmLPWV0Ow

It already show my new custom schema, but the previous schema from template [td-page-meta] still appear on this test.

The question is: How to remove the it? I already turn off the options and it didn’t work. Also, Do I need to remove the rating part in my page?

Thanks.

IndianStartupNews

Participant

Block Text Weight, Heading, - topic

#0

Jun 2, 2021 at 10:28 pm

Hi, I’m using the tech news pro template using Inter font, I am changing the weight size but the change is not appearing
For this I have attached the screenshot.

https://imgur.com/XXjPMsz

Secondly, I don’t want my title to be extended to the right side (I mean it is should not come in the sidebar area)
https://imgur.com/tVSt8C1

3rd,The sidebar is blocks is coming down as we scroll down the page. How to stick it to the top so that It won’t come down
https://imgur.com/JdbAWKz

4th, I want to remove the blue dots which is default in the theme how to do that as it is not looking good
I have attached the screenshot https://imgur.com/7abJlL0

Lastly, How can I lower the distance of the text in header?
https://imgur.com/oUhbyqL

Please answer all the given queries

Bettina

tagDiv Staff

Add break line with text? - reply

#403552

Jun 2, 2021 at 12:08 pm

Hello!

There is a custom CSS code in that page.
If you use a cloud template, then it is a workaround to achieve that by adding an element called “Inline text” and uncheck the option Display inline and write the text in description with the lines also.

Thank you!

Anamaria

tagDiv Staff

remove header ad from mobile theme - reply

#403528

Jun 2, 2021 at 10:21 am

Hello,

If want to keep the desktop layout on mobile then will be a better idea to use the responsive version (or mobile page template, this can be edited with tagDiv Composer).
The mobile theme plugin uses a standard layout for mobile to make it faster, but for this, all your pages need to be remade using the mobile editor (so you can only add the elements that are present in the toolbar, without shortcodes (blocks) and the shortcode for the contact form (if you copy-paste the code will not work)).
Also, about the redirect option, this is displayed only when the redirect option for AMP is enabled => https://www.screencast.com/t/2Q0UchyvMoSy

Thank you!

Anamaria

tagDiv Staff

Widgets on Mobile - reply

#403484

Jun 2, 2021 at 7:14 am

Hello,

The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Unfortunately, you can’t add/display the widgets using mobile theme+AMP.

Thank you for your understanding!

Calin

tagDiv Staff

Custom text or just text on Category & Blog templates - reply

#403481

Jun 2, 2021 at 7:04 am

Hi jzee,
The file for the category page can be found o this path -> wp-content/plugins/td-composer/legacy/Newsmag/includes/category_templates/td_category_template_1.php -> https://i.imgur.com/SnhmhNh.png also for posts style from category -> wp-content/plugins/td-composer/legacy/Newsmag/includes/category_top_posts_styles/td_category_top_posts_style_1.php (you need to edit the file correspondent to the style that you use).
Also those files from the tagDiv composer from legacy/Newsmag/ can be set in child theme like those from theme files -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
I hope this will help you!

gamerock

tagDiv Member

author post all post not working - reply

#403474

Jun 2, 2021 at 2:57 am

Hello, I have followed this advice (author archives enabled in Yoast, assigned author template in theme panel). But when I click on the author, it still redirects to the home page.

My site has been this way ever since I installed Newspaper. Hopefully there is a fix or something I am missing?

Anamaria

tagDiv Staff

Cannot change mobile page for front page of site - reply

#403380

Jun 1, 2021 at 10:12 am

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Seems you have the Mobile theme plugin activate => https://www.screencast.com/t/hZolvhRViH, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results.
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8, also, if you create a mobile page please make sure you assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
also, the header and footer are taken from the standard ones. All you have to do is edit the mobile page, and in Manager (Website Manager) you need to import or the easy way is to convert the existent footer like this => https://www.screencast.com/t/HrjOBNayd
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Hope this helps you!

Thank you!

nomadjunkies

Participant

Issues with single post page - topic

#0

May 31, 2021 at 10:50 pm

Hello,

I am using Newspaper Single Post template for my posts page. The issue I am facing is that when I open any single post page and scroll down it automatically loads the next post. I can’t find any settings to disable that. Please check in the following link: https://dev.nomadjunkies.com/les-tests-pcr-seront-gratuits-pour-les-voyageurs-en-france-cet-ete. When you scroll down to comment form, it shows loader and automatically loads the next post. Please help me with that.

Paradoxer

Participant

Cannot change mobile page for front page of site - topic

#0

May 31, 2021 at 7:41 pm

Site: https://personacentral.com/

With tagDiv composer and the “tagDiv Mobile Theme” plugin enabled, the front page of my website no longer responds to any changes I am making to the mobile site, even if I deactivate the plugin. The posts on the website are responding to the changes properly, but not the front page. The front page has the header at the top of the site like this instead of showing the logo with the “Global Header” template I have set for desktop and mobile:

And it doesn’t change no matter what I do, while if I click on a post, it’s different and how I would prefer it. When I click on the “+” button on the front page to create a mobile page, Clicking any other button, including “Create,” does not respond and I have to refresh the page.

What is happening?

Anamaria

tagDiv Staff

can't edit footers - reply

#403274

May 31, 2021 at 3:54 pm

Hello,

The footer created need to be set on a page/template to can edit it => https://we.tl/t-kvaWhdUEC8 that page can be private.

Thank you!

Anamaria

tagDiv Staff

How To edit mobile page - reply

#403271

May 31, 2021 at 3:41 pm

Hello,

You can edit the mobile page with tagDiv Composer -> https://www.screencast.com/t/9XwA9RvC -> https://www.screencast.com/t/gshj0G4dH -> https://www.youtube.com/watch?v=SpGkOnJeNZY (03:11 – Mobile Templates & Pages) -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Hope this helps you!

Thank you!

jshallo

Participant

Mobile Travel Deals not working but, displays on Desktop? - topic

#0

May 31, 2021 at 2:08 pm

Hi, I’ve created Mobile templates for my site. It’s worked very well but, I’ve run into some pages that are not working for me correctly on the the Mobile version for some reason. It looks correct in the Editor but, not when I click on the actual site page at https://cruiseaddicts.com/cruise-deals/ under the Desktop version but, when i switch to Mobile it doesn’t show any of the deals.

Anamaria

tagDiv Staff

Advertisement management - reply

#403236

May 31, 2021 at 1:27 pm

Hello,

If you want to hide the ad from the header for a specific page, then you need to use another header template (you can duplicate the actual header, set another name) and assign it to that page => https://www.screencast.com/t/K4rCvtZ6o and redesign it with tagDiv Composer.
Also, you can check this topic for more information that can help you https://forum.tagdiv.com/topic/different-logo-in-categorypage/

Thank you!

Bettina

tagDiv Staff

How to create new mobile theme in tagDiv Composer? - reply

#403205

May 31, 2021 at 11:44 am

Hello!

For cloud templates, you will have more options in TagDiv Composer (https://forum.tagdiv.com/tagdiv-composer-tutorial/), so these settings overwrite the settings from Theme Panel. If you let the settings by default in TagDiv Composer, then the settings from Theme Panel will reflect on your website.

In order to edit your responsive version, you need edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Anamaria

tagDiv Staff

How can I edit contents of Newspaper Mobile Theme - reply

#403202

May 31, 2021 at 11:32 am

Hello,

The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).
This can be found at the bottom of every page when editing https://forum.tagdiv.com/the-mobile-theme/
For example, to create a contact page you can use only the elements from the mobile editor (so you can only add the elements that are present in the toolbar, without shortcodes(blocks) and the shortcode for the contact form (if you copy-paste the code will not work).
You can check this video about the Newspaper theme version on mobile -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

arvindk

Participant

Not able to update theme - topic

#0

May 31, 2021 at 9:55 am

I am trying to run update from my admin end. The update is failing with error:

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Theme Newspaper (1/1)
Downloading update from https://cloud.tagdiv.com/wp-content/uploads/2021/03/Newspaper.zip…
Unpacking the update…
Installing the latest version…
Removing the old version of the theme…

Warning: chmod(): Operation not permitted in /usr/share/nginx/html/wp-admin/includes/class-wp-filesystem-direct.php on line 173

Warning: chmod(): Operation not permitted in /usr/share/nginx/html/wp-admin/includes/class-wp-filesystem-direct.php on line 173
Theme update failed.
An error occurred while updating Newspaper: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. 404.php, images/icons/newspaper.eot, images/icons/newspaper.ttf, images/icons/newspaper.svg, images/icons/newspaper.woff, images/admin-panel/logo-panel.png, images/no-thumb/medium_large.png, images/editor-style/grid-sidebar-desktop.gif, images/editor-style/grid-no-sidebar-desktop.gif, loop-single.php, loop-archive.php, comments.php, search.php, bbpress.php, tag.php, tagdiv-deploy-mode.php, font-newspaper.css, archive.php, attachment.php, sidebar.php, functions.php, author.php, searchform.php, style-woocommerce.css, translation/pt_PT.po, translation/fi.po, translation/tr_TR.mo, translation/nl_NL.mo, translation/el.mo, translation/pt_PT.mo, translation/pl_PL.mo, translation/hi_IN.po, translation/id_ID.mo, translation/ur_IN.po, translation/ru_RU.po, translation/es_ES.mo, translation/el.po, translation/es_ES.po, translation/de_DE.mo, translation/ja.mo, translation/de_DE.po, translation/tr_TR.po, translation/ro_RO.po, translation/th.mo, translation/id_ID.po, translation/ur_IN.mo, translation/th.po, translation/ro_RO.mo, translation/hi_IN.mo, translation/pl_PL.po, translation/mr_IN.mo, translation/default.po, translation/ja.po, translation/default.mo, translation/ta_LK.mo, translation/ta_LK.po, translation/nl_NL.po, translation/ru_RU.mo, translation/mr_IN.po, translation/fi.mo, gutenberg-editor.css, style-bbpress.css, style-buddypress.css, header.php, category.php, woocommerce/archive-product.php, woocommerce/single-product.php, index.php, editor-style.css, loop.php, page.php, footer.php, screenshot.png, includes/tagdiv-page-generator.php, includes/wp-booster/wp-admin/images/font/tagDiv.woff, includes/wp-booster/wp-admin/images/font/tagDiv.ttf, includes/wp-booster/wp-admin/images/font/tagDiv.svg, includes/wp-booster/wp-admin/images/font/tagDiv.eot, includes/wp-booster/wp-admin/images/plugins/tagdiv-amp.png, includes/wp-booster/wp-admin/images/plugins/cloud-templates.jpg, includes/wp-booster/wp-admin/images/plugins/invoice.png, includes/wp-booster/wp-admin/images/plugins/plugins-installed-success.gif, includes/wp-booster/wp-admin/images/plugins/social.png, includes/wp-booster/wp-admin/images/plugins/td-composer.png, includes/wp-booster/wp-admin/images/plugins/tagdiv-newsletter.png, includes/wp-booster/wp-admin/images/plugins/label.png, includes/wp-booster/wp-admin/images/plugins/visual-composer.png, includes/wp-booster/wp-admin/images/plugins/rev-slider.png, includes/wp-booster/wp-admin/images/plugins/mobile.png, includes/wp-booster/wp-admin/images/plugins/standard-pack.jpg, includes/wp-booster/wp-admin/images/plugins/success.jpg, includes/wp-booster/wp-admin/tagdiv-view-welcome.php, includes/wp-booster/wp-admin/css/plugins.less, includes/wp-booster/wp-admin/css/wp-admin.css, includes/wp-booster/wp-admin/css/general.less, includes/wp-booster/wp-admin/css/wp-admin.less, includes/wp-booster/wp-admin/css/welcome.less, includes/wp-booster/wp-admin/plugins/class-tagdiv-current-plugins-deactivation.php, includes/wp-booster/wp-admin/plugins/class-tagdiv-theme-plugins-setup.php, includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php, includes/wp-booster/wp-admin/plugins/class-tagdiv-old-plugins-deactivation.php, includes/wp-booster/wp-admin/tagdiv-view-support.php, includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js, includes/wp-booster/wp-admin/tagdiv-view-header.php, includes/wp-booster/wp-admin/tagdiv-view-theme-plugins.php, includes/wp-booster/tagdiv-remote-http.php, includes/wp-booster/tagdiv-options.php, includes/wp-booster/tagdiv-admin-notices.php, includes/wp-booster/tagdiv-log.php, includes/wp-booster/tagdiv-util.php, includes/wp-booster/tagdiv-global.php, includes/wp-booster/tagdiv-wp-booster-functions.php, includes/tagdiv-panel-docs.php, includes/js/tagdiv-theme.js, includes/js/tagdiv-theme.min.js, includes/tagdiv-config.php, style.css, single.php

I even tried to chmod entire wp-content directory and its ALL subdirectories to 777 but still the error. Can anyone please help me sort this issue out???

Cookie	Duration	Description
cookielawinfo-checkbox-advertisement	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duration	Description
_ga	2 years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gat_gtag_UA_43963494_1	1 minute	This cookie is set by Google and is used to distinguish users.
_gid	1 day	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.

Cookie	Duration	Description
IDE	1 year 24 days	Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
test_cookie	15 minutes	This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
YSC	session	This cookies is set by Youtube and is used to track the views of embedded videos.

Cookie	Duration	Description
CONSENT	16 years 5 months 26 days 13 hours 25 minutes	No description
yt-remote-connected-devices	never	This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video.
yt-remote-device-id	never	This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video.