Search Results for 'requirements'

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Calin
tagDiv Staff
Website broken after login or new updation of WordPress. - reply
#343393
Apr 28, 2020 at 9:57 am

Hi,

I just checked your website and this is look normal.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the website is still broken after login, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff
Why my heading icons in blue are messed up? - reply
#343391
Apr 28, 2020 at 9:51 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
Blank Page on Open - reply
#343378
Apr 28, 2020 at 9:16 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
la risposta non è una risposta JSON valida - reply
#343372
Apr 28, 2020 at 8:42 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
Mobile version messed up - reply
#343371
Apr 28, 2020 at 8:38 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
Ensure text remains visible during webfont load (Google PageSpeed Insight) - reply
#343369
Apr 28, 2020 at 8:33 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff
Invalid reply from server endpoint. - reply
#343366
Apr 28, 2020 at 8:29 am

Hi Warlockjmn,

If all the settings are made as in our guide from here – https://forum.tagdiv.com/requirements-for-newspaper/ and the problem persists
please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Vlad S
tagDiv Staff
Cant hide header/footer - reply
#343249
Apr 27, 2020 at 3:43 pm

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
Flex Block 3 mobile issue - reply
#343231
Apr 27, 2020 at 3:08 pm

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
Single post page sidebar not working - reply
#343221
Apr 27, 2020 at 2:48 pm

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
Problem to access cloud themes - reply
#343166
Apr 27, 2020 at 11:59 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff
Getting error on amp version - reply
#343158
Apr 27, 2020 at 11:27 am

Hi,

Please make sure that you installed the theme according to our guide from here -> https://tagdiv.com/how-to-install-newspaper-theme/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

Let me know the results!
Thank you!

Vlad S
tagDiv Staff
Just bought and installed theme, but can't update plugin - reply
#343098
Apr 27, 2020 at 8:48 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Surplu
Participant
The editor has encountered an unexpected error. - topic
#0
Apr 27, 2020 at 1:26 am

Hi guys,

Theme was working perfectly until I added a new post. Suddenly I started receiving the following error when updating or publishing a post: “The editor has encountered an unexpected error.”

Copy Error: 

TypeError: Cannot read property 'speak' of undefined
    at https://britjin.com/wp-includes/js/dist/components.min.js?ver=90861a4430fed183d94d6750cb7ae6f4:7:204988
    at Vb (https://britjin.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:104:431)
    at Xi (https://britjin.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:151:136)
    at unstable_runWithPriority (https://britjin.com/wp-includes/js/dist/vendor/react.min.js?ver=16.9.0:26:340)
    at Ma (https://britjin.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:52:280)
    at Yb (https://britjin.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:150:420)
    at O (https://britjin.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:120:254)
    at ze (https://britjin.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:118:14)
    at https://britjin.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:53:49
    at unstable_runWithPriority (https://britjin.com/wp-includes/js/dist/vendor/react.min.js?ver=16.9.0:26:340)

I have already checked requirements and adjusted. I have already disabled ALL non-theme plugins. And I have already cleared all cache.

Would really appreciate it if you could help me out.

Website: https://britjin.com

Luke.

nunoduarte
tagDiv Member
tagDiv Composer - reply
#343014
Apr 25, 2020 at 10:58 pm

Hi Vlad,

I already check all the systems requirements and it’s all green but the problem remains.

Hope to hear from you soon

sscom
Participant
huge RAM load caused by PHP - topic
#0
Apr 25, 2020 at 7:28 pm

Hi everyone,

we created a staging site with Newspaper Theme and TagDiv Composer, which should go live next week.

Unfortunately, we now have the problem, that our RAM on server is on the limit (with just a few visitors on staging site). Our hosting company told us, this is caused by PHP from the staging site. We run a dedicated server with 4GB RAM and also meet the other requirements for your theme. Also with plugins disabled, the site does not run properly.

Can you please help me with that issue? I have no idea, where the huge RAM load comes from.

Thanks a lot in advance.

Calin
tagDiv Staff
Error Msg when uploading photos to site - reply
#342860
Apr 24, 2020 at 1:06 pm

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

When tagDiv Composer is not working -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
If there is still a problem, please provide me a link to your website and some more details and screenshots.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff
High CPU TagDivComposer - reply
#342816
Apr 24, 2020 at 10:40 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
Errors at columns elements: 3(models) : 4(dom) - reply
#342790
Apr 24, 2020 at 9:52 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
Can't edit Gossip elements with TDComposer after demo posts & categories deleted - reply
#342777
Apr 24, 2020 at 9:14 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
getimagesize error - reply
#342762
Apr 24, 2020 at 8:19 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know if the warning still appear!

Tounizino
Participant
SAve Button in TDCOMPOSER - topic
#0
Apr 23, 2020 at 6:44 pm

Hey
save button in TD COMPOSER KEEPS LOADING ENDLESSLY WHENEVER I MAKE SOME EDITS. THE WORK IS SAVED BUT THE BUTTON KEEPS LOADING FOREVER SO I HAVE TO RELOAD THE PAGE WHICH makes ME UNCOMFORTABLE AND MAKES THE WORK HARD ESPECIALLY THAT IVE JUST BOUGHT THE THEME AND IM working on MY WEBSITE
NOTE: ALL SYSTEM REQUIREMENTS ARE FULFILLED
INSTALLED PLUGINS: screenshot: https://i.imgur.com/wOYrjoY.png + wp super cache and YOAST (along with the theme plugins)
System status: https://i.imgur.com/XXu5up7.png
i also sent an email with login details

Calin
tagDiv Staff
Page Template - reply
#342673
Apr 23, 2020 at 4:52 pm

Hi nycinsider,

The only page templates that our theme has are these from documentation > https://forum.tagdiv.com/page-templates-2/ what you can do is to make your own section and save the elements using the right clickafter that you can take that element from tagDiv Composer and reuse it, also you can import cloud sections from tagDiv Cloud Library -> https://i.imgur.com/vIXhGY8.jpg

Also tagDiv Composer is easy an is running normal -> https://www.screencast.com/t/9sIsUOgXXeO just make sure that the theme requirements are set correctly and you do not have a plugin conflict.

Thank you!

Vlad S
tagDiv Staff
Site offline after every change - reply
#342645
Apr 23, 2020 at 3:15 pm

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Vlad S
tagDiv Staff
tagdiv standard pack error - reply
#342635
Apr 23, 2020 at 2:54 pm

Hello !

If you’re new to Newspaper Theme we don’t recommend you using the tagDiv Standard pack plugin.

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

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