- NewsmagRequirements for Newsmag
- NewsmagBlock settings tutorial
Hi,
Please make sure that the theme was install conform to our documentation -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let us know the results!
Thanks.
Hi,
So it used to work initially, but now it does not anymore. Did you maybe install a plugin before this happened? if you temporarily deactivate all non-theme plugins does the composer work correctly?
Please also check the requirements guide for a proper theme and plugins functionality
– https://tagdiv.com/newspaper-theme-requirements/
It is important that these are respected, especially the wp-memory (we recommend 256M). Notice the code provided at the end of the guide, it has to be entered in the htaccess file. You could contact the hosting provider to make the changes for you where needed.
In case the issue remains, we can take a closer look at it. Please send us an email at contact@tagdiv.com and provide the website and admin login. Also cPanel so we can check the settings there. Include a link to this topic in the email.
Let us know.
Thanks
Hello !
Please make sure that all the system status is achieved as you can find out here: https://tagdiv.com/newspaper-theme-requirements/ If it is not achieved please raise all the values to meet the requirements !
Follow the steps and it should work like a charm !
Thank you !
Hello !
Please make sure that all of the steps found here are done: https://tagdiv.com/newspaper-theme-requirements/ If the problem still persists please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Take a look at this tutorial on how to increase your page speed: https://tagdiv.com/how-to-increase-page-loading-speed/ This should solve a lot of your pages issues. Also make sure that your system requirements are achieved as in the system requirements topic: https://tagdiv.com/newspaper-theme-requirements/
If these 2 are completed your page speed should increase drasticly !
Thank you !
Hi,
Please notice that only the content build with tagDiv Composer can be edit with this builder.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hi @jbaldera,
Please make sure that you’ve installed the theme according to our documentation -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots.
Thank you!
Hi,
Please make sure the update was made as in our guide -> https://tagdiv.com/update-newspaper-theme/
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, please provide some more details and some screenshots!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.
If you want to make a theme update please check our documentation -> https://tagdiv.com/update-newspaper-theme/ but this will not fix the problem if you have a plugin conflict or the theme status are to low.
Let me know the results!
Thank you!
Hi,
Please read the theme requirements guide carefully – https://tagdiv.com/newspaper-theme-requirements/
If needed you could contact the hosting provide and ask them to configure the server and wordpress parameters as mentioned there. There will most likely be problems if there aren’t sufficient resources, especially wp-memory (we recommend 256M).
In case everything is set correctly and the problem remains, we could take a look at it. Please send us an email at contact@tagdiv.com and provide the website and admin login. Also cPanel or FTP if possible. Include a link to this topic in the email.
Let us know.
Thanks
Hi,
First I suggest that you check the theme requirements guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
Please note the code provided at the bottom of the guide as well, enter it in the htaccess file then check if the issue is solved – http://prntscr.com/ocfsvl
This code has solved similar issues to the one you are having. Also check the rest of the requirements guide and if needed increase the parameters mentioned in it.
In case you already tried this and the problem remains, we can take a closer look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel if possible. Include a link to this topic in the email. Let us know.
Thanks
Hello !
In order to increase your page speed I recommend followin the steps here: https://tagdiv.com/how-to-increase-page-loading-speed/ ; Also make sure that your system status is up to date and everything is achieved: https://tagdiv.com/newspaper-theme-requirements/
In order to have a different and faster look on mobile you should use the Mobile Theme Plugin. Find out more about it here: https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
Please make sure that you do not have a plugin conflict for the print button. It works perfect on our side. Disable ALL non-theme related plugins and delete your cache. For cache we recommend using WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Let me know how this works !
Thank you !
Hello !
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Follow this topic for more informations: https://forum.tagdiv.com/topic/cannot-save-category-from-theme-panel/
Thank you !
Hello !
Please make sure that all the system requirements are up to date: https://tagdiv.com/newspaper-theme-requirements/ ; https://forum.tagdiv.com/install-via-wordpress/ Make sure you follow all the steps in the install process.
I hope this will fix you issue.
Thank you !
Hi,
As a first step you could try the suggestions from this topic
– https://forum.tagdiv.com/topic/invalid-reply-at-server-endpoint-trying-to-get-to-cloud-library/
If there is no need for modifications as the requirements guide suggests, we can take a closer look at it. Send us an email at the address mentioned in the topic. Please also include a link to this topic in the email. Let us know.
Thanks
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Let me know the results!
Thanks.
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Yes the theme is activate, please make sure that the theme requirements are set as in our guide, in this way you’ll not have technical problems – https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi,
Please note that child theme is not mandatory to be used in our theme. Most of the theme files were moved into the tagDiv Composer plugin as per the requirements of Envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements. We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/ Moving forward with such requirements, a child theme will only work with functions.php, and style.css, as there are very few files left in the main theme as Envato, requires all functionality to be added through plugins. For more information about installing the theme, please check here -> https://forum.tagdiv.com/install-via-ftp/ Also, for more information about child theme, please check here -> https://developer.wordpress.org/themes/advanced-topics/child-themes/
Thank you!
Hi,
There is something you can try as a first step. Please enter the code mentioned at the bottom of this guide, in the htaccess file – http://prntscr.com/ocfsvl
– https://tagdiv.com/newspaper-theme-requirements/
This code has solved similar issues to the one you are having. Also check the rest of the requirements guide and if needed increase the parameters mentioned in it.
If everything is set properly and the problem remains, please send us an email at contact@tagdiv.com and provide admin login, also cPanel will be very helpful. Include a link to this topic in the email.
Let us know.
Thanks
Hi,
Please make sure that you set the ads in Theme Panel > Ads -> https://www.screencast.com/t/BnnbjmCUZV -> https://forum.tagdiv.com/article-ads/ from what I can see you have some errors about ads too -> https://www.screencast.com/t/dwEN761xcGJU
Make sure that you ads are approved and those are working.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, please provide me a link where I can inspect the problem.
Thank you!
Hi,
Thank you for purchasing our theme and also, I feel sorry if you are facing this problem. First of all, please check again and ensure that your system status is correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ and once again, you meet the requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ After these, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and also, provide the CPanel access so we can take a closer look at your setup configuration. Please provide there the link of this topic so we can quickly identify you.
Thank you for your understanding!