Search Results for 'requirements'

Hi,
Is possible that the problem to be from WordPress version. If you are using the last WP version, then you need to use the last version of our theme, only this is compatible with the new elements from WordPress
Please make sure that you are using last theme version Newspaper v10.3.7 and you have set all the theme requirements as in our guide – https://forum.tagdiv.com/requirements-for-newspaper/
If there is still a problem, please disable tagDiv Composer, delete it and reinstall the plugin from Newspaper plugin, also make a test only with theme plugins.
Let me know the results!

Hi Joadre,
Please make sure that you do not have a plugin conflict with other plugins (let only tagDiv plugins enable).
Make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, please disable and delete all tagDiv plugins and reinstall theme from Newspaper > plugins (in this way the plugins will be installed from our server).
If the problem persists, please provide me a link where I can see this problem.
Let me know the results!
Thank you!

Hi!
I’m sorry for not choosing the right words. I didn’t mean to offend you. You are right, there’s nothing in the theme panel system status that would indicate that the requirements are not met.
Is it possible that, between updates, you changed the page structure and added some new blocks, ads, scripts, or plugin(s)? Something that brings additional requests? Are you using the Standard Pack plugin?
If that’s not the case, we would like to investigate it for you as we had a few situations like this reported after the update. Our developers are trying to replicate it, so that we can identify the issue and, if it is related with the theme, fix it. For now, under all testing environments we could not replicate it. Would you be interested in sending us an email with this and help us investigate it on your website?
We are focused on providing you the best experience with our WordPress theme and we really test it thoroughly as we want you to be able to create, design and manage your website with pleasure.
I hope you decide to let us investigate, for this please send us an email at contact@tagdiv.com and include a link to this topic in the email!
Thank you for understanding!

Hello !

Please set your memory limit to the recommended size: https://prnt.sc/vfzjes Follow our guide here: https://forum.tagdiv.com/requirements-for-newspaper/ and accomplish all the requirements.

Let us know the result !

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

We are sorry for the inconvenience ! Please note that indeed the Newspaper Theme is heavier than normal themes because it offers so many options and features. Our developers are doing their best to keep it as light as possible but more features will add weight to it. That is why we put so many accent on the requirements that issues like this to be avoided. Note that there are more than 100.000 users of this product and many of them have scores of more than 85 on all the page testers.

@Pbast Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please set your memory limit to the recommended size: https://prnt.sc/vfzjes Follow our guide here: https://forum.tagdiv.com/requirements-for-newspaper/ and accomplish all the requirements.

Let us know the result !

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please let us know the requirements of where this code must be inserted. Before body you can insert it here: https://www.screencast.com/t/cWYFbzCR

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ;

Thank you !

Hello !

We have not tried Kinsta on our end but what I personally would do. Contact them and let them know our system requirements: https://forum.tagdiv.com/requirements-for-newspaper/ If their servers are up to our requirements this should work.

Let me know the result !

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hi duck1970,
Please make sure that all theme plugins are enable -> https://i.imgur.com/pLXkTa0.png also make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
If there is till a problem, please let me know and provide a link to your website.
Let me know the results!

Hi,
Is possible that the problem to be from WordPress version. If you are using the last WP version, then you need to use the last version of our theme, only this is compatible with the new elements from WordPress
Please make sure that you are using last theme version Newspaper v10.3.7 and you have set all the theme requirements as in our guide – https://forum.tagdiv.com/requirements-for-newspaper/
If there is still a problem, please disable tagDiv Composer, delete it and reinstall the plugin from Newspaper plugin, also make a test only with theme plugins.
Let me know the results!