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jdmeier
Participant
503 Error - topic
#0

I upgraded to Newspaper 9 yesterday.

My site generates the error below.

The SiteGround technician figures the theme is a problem, but he’s not sure what it can be.

Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.4.29 (Unix) mod_hive/6.25 OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6 Server at sourcesofinsight.com Port 80

alejandroman
Participant
#0

Hi, I cannot save the text for the header ad in Newspaper, ver. 9.1 (<div class=”td-visible-desktop”>

</div>
<div class=”td-visible-tablet-landscape”>

</div>
<div class=”td-visible-tablet-portrait”>

</div>
<div class=”td-visible-phone”>

</div>). It seems to be stuck in Svae mode, endlessly cycling. I’ve turn off the plug-ins one by one and don’t know what else to do. Have watched the tutorial video over an dover again. Thanks,

Amit
tagDiv Member

You must update the WP Home URL (WordPress Address (URL)) with the https:// version. This will surely solve the gallery issue.

To fix green lock issue, open theme panel, and check if the side logo, favicon, background URL has https in their URL REFER: http://prntscr.com/ljqsqt

Note: Things may break If you are using CloudFlare Free SSL on your website. You must configure it very carefully.

Hope this will help, thank you for your understanding.

cornelio70
Participant
#0

No puedo editar mi página de inicio en el Periódico 9 con WordPress 4.9.8 Cuando intento editar mi página de inicio usando la función “Editar con TD Composer” me devuelve este error:

Error 520 ID de rayo: 47aadb857b2d530e • 2018-11-16 15:05:46 UTC
El servidor web está devolviendo un error desconocido

Nota. Actualmente utilizo el certificado ssl gratis de Cloudflare

cornelio70
Participant
#0

Saludos. Cuando intento editar mi pagina de inicio usando el TagDiv Composer, mi sitio web me devuelve este error:

Error 520 ID de rayo: 47aadb857b2d530e • 2018-11-16 15:05:46 UTC
El servidor web está devolviendo un error desconocido

Debajo de este error aparece el siguiente mensaje:

Si usted es el propietario de este sitio web:
Hay un problema entre el caché de Cloudflare y el servidor web de origen. Cloudflare supervisa estos errores e investiga automáticamente la causa. Para ayudar a respaldar la investigación, puede extraer el registro de errores correspondiente de su servidor web y enviarlo a nuestro equipo de soporte. Incluya el ID de Ray (que se encuentra en la parte inferior de esta página de error). Recursos adicionales para la solución de problemas .

Nota: Actualmente utilizo el certificado SSL gratis de Cloudflare.

Simion C.
tagDiv Staff

Hi,

Updating the theme won’t change the home or site URL in the WordPress settings. These are defined here
https://codex.wordpress.org/Settings_General_Screen
If you did not make any changes there, maybe your hosting made them or can check what happened.
Please contact them and ask about this. This could explain the other issues you are having with the media library and SSL.

Thanks

Simion C.
tagDiv Staff

Hi,

So the page keeps loading endlessly in the composer. There are a few suggestions you could try
https://forum.tagdiv.com/topic/gray-page-tagdiv/
https://forum.tagdiv.com/topic/page-error-when-edit-with-td-composer/
These solutions solved similar composer problems.

Also please check to make sure the theme system status is set according to the guide
https://forum.tagdiv.com/requirements-for-newspaper/

Worth investigating plugins as well, could be a plugin conflict between the composer and one your plugins. Let us know what you find.

Thanks

starzjk
Participant
#0

Hi there,

I’ve installed SSL on my site but there’s two pictures on wordpress that need to be changed which are default theme pictures but can’t find them. it’s for ewgroup.ca

devicepit
Participant
#0

Whenever I try to intsall the black version of demo, I encounter an issue with my ssl cerificate. There will be no green padlock and it tells that the site is not fully secured.

Catalin
tagDiv Staff

Hello tfalguera,

The theme has dynamically configuration for SSL and if this function has been correctly setup the theme will be automatically switched to the SSL mode. Most important is to make sure if this configuration has been correctly made. Please check the following topic from here -> https://forum.tagdiv.com/topic/ssl-mixed-content-issue/

Thank you.

Calin
tagDiv Staff

Hi,

The theme has dynamically configuration for SSL and if this function has been correctly setup the theme will be automatically switched to the SSL mode. Most important is to make sure if this configuration has been correctly made. Please check the following topic from here -> https://forum.tagdiv.com/topic/ssl-mixed-content-issue/

Thank you.

antoniog234
tagDiv Member

Hi,
It was from cPanel, ssl certificate. I use a free generated one. I look now for a method to auto-update the certificate.
Thank you!

Amit
Participant
#0

Hi,
Please tell me the most compatible mega menu plugin for Newspaper,
that does not breaks theme’s CSS and works seamlessly with Newspaper

thanks

Catalin
tagDiv Staff

Hello Nicholas Gibbs,

That would be normal, the URL changed so Facebook treats it, as a new website, in no relation to your previous address. I remember other users who lost the likes after changing the website URL, they were unsuccessful at the time.

Maybe you can follow that guide and achieve it. Or maybe something like this
https://really-simple-ssl.com/knowledge-base/how-to-recover-facebook-likes-after-moving-to-httpsssl/
https://developers.facebook.com/docs/plugins/faqs#moving-urls

Thanks.

Simion C.
tagDiv Staff

Hi,

Could be something with your SSL implementation, you could contact the hosting provider and mention this issue to them. They should be able to help you.

Or simply install the plugins by FTP, the method is described in this guide
https://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/

Thanks

stockholmcff
Participant
#0

Hi,

I tried to install the plugins that comes with newspaper theme but all the time receive the following message. What does that mean? And how to solve this issue?

Downloading installation package from https://www.jailedjournalists.com/wp-content/themes/Newspaper/includes/plugins/td-composer.zip?uid=5bc75b4b7e758…

Download failed. cURL error 51: SSL: no alternative certificate subject name matches target host name ‘www.jailedjournalists.com’

etoptas
Participant
#0

Kurulum paketi indiriliyor, indirme yeri: https://www.lemnosemlak.net/emlak-dergisi/wp-content/themes/Newspaper/includes/plugins/td-composer.zip?uid=5bc4a2825e01e…

Dosya indirme başarısız. cURL error 35: OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to http://www.lemnosemlak.net:443

nitrofox
Participant
#0

Hi,

I see today news update newspaper theme, but on this version have a plugin “WPBakery Page Builder” version 5.5.4, for now, this plugin is in another version 5.5.5, and is very important this update 5.5.5, changelong say “Fix: SSL issues for fonts and Fix: Gutenberg improvements”.

My all sites have SSL active, and my question is if you could update the plugin to 5.5.5.

Thanks!

jakobe75
tagDiv Member

I am aware I can change the number of posts that show.
here
http://www.screencast.com/t/LpZ2KEYjeKG

but in this example given previuosly on the forums.
the big white box will still show.
http://www.screencast.com/t/qsslv99QFVm

sasquatters
tagDiv Member

Hey again. I thought it better to reply to this than to start a new thread. I have had several more images missing for SSL. Can you tell me where to locate… http://sasquatters.com/wp-content/uploads/2018/08/xxx_t-white_xxx.png” I have looked via ftp and the file is missing. I also looked via theme panel and I do not see the image.

Thank you!

Graphic Oracle
tagDiv Member

Hi Catalin,

I have read all the SSL trouble-shooting links that you have provided, as well as those in tadDiv’s knowledge base. I have also read Cloudflare’s information on the subject. I have followed all the guidelines and toggled between setings in every combination I could think of as a process of elimination. I have a green padlock on the website, it functions perfectly fine other than the tagDiv composer plugin issue. I have not come across an instance that replicates my particular problem and how it was solved.

mertensr
tagDiv Member

Hey Catalin,

thanks for your reply. Im AWARE that these are 2 different things. And as i wrote its working for me. The only thing i want from you guys is a php code snipped which i can put into my new page-template to show the author box + item scope meta tags on the page w that template.

I dont care if its not pefect codewise or if i cant use your backand funktions on that particular page-template that i have copy+pasted from the post-template-7. it looks as i want it on the front end and google can flawlessly read it – enough for me.

What i dont want is to build or check other templates whith editior … it would just take me hours to get a result thats allready there in your post-template-7.


<?php
/* Template Name: Page+Mainimage */

locate_template('includes/wp_booster/td_single_template_vars.php', true);

get_header();

global $loop_sidebar_position, $td_sidebar_position, $post;

$td_mod_single = new td_module_single($post);

$td_post_featured_image = td_util::get_featured_image_src($post->ID, 'full');

if (!empty($td_post_featured_image)) {

td_js_buffer::add_to_footer(
'jQuery(window).ready(function() {' . "\r\n" .
'(function(){' . "\r\n" .
'var td_backstr_item = new tdBackstr.item();' . "\r\n" .

'td_backstr_item.wrapper_image_jquery_obj = jQuery( "#td-full-screen-header-image" );' . "\r\n" .
'td_backstr_item.image_jquery_obj = td_backstr_item.wrapper_image_jquery_obj.find( \'img:first\' );' . "\r\n" .

'tdBackstr.add_item( td_backstr_item );' . "\r\n" .

"jQuery('.td-read-down a').click(function(event){" . "\r\n" .
"event.preventDefault();" . "\r\n" .
"var header_wrap = jQuery( '.td-full-screen-header-image-wrap:first' )" . "\r\n" .
"if ( 1 === header_wrap.length ) {" . "\r\n" .
"tdUtil.scrollToPosition(header_wrap.height() + header_wrap.offset().top, 1200);" . "\r\n" .
"}" . "\r\n" .
"});" . "\r\n" .
'})();' . "\r\n" .
'});'
);
}

?>

<article id="post-<?php echo $td_mod_single->post->ID;?>" class="<?php echo join(' ', get_post_class('td-post-template-7'));?> td-container-wrap" <?php echo $td_mod_single->get_item_scope();?>>

<div class="td-full-screen-header-image-wrap">

<div class="td-container td-post-header">
<div class="td-crumb-container"><?php echo td_page_generator::get_single_breadcrumbs($td_mod_single->title); ?></div>

<div class="td-post-header-holder">

<div class="td-parallax-header">

<header class="td-post-title">

<?php echo $td_mod_single->get_category(); ?>
<?php echo $td_mod_single->get_title();?>

<?php if (!empty($td_mod_single->td_post_theme_settings['td_subtitle'])) { ?>
<p class="td-post-sub-title"><?php echo $td_mod_single->td_post_theme_settings['td_subtitle']; ?></p>
<?php } ?>

<div class="td-module-meta-info">
<?php echo $td_mod_single->get_author();?>
<?php echo the_modified_date('j. F Y', '<div class="the-modified-date" itemprop="dateModified">Update: ','</div>'); ?>
<?php echo $td_mod_single->get_views();?>
<?php echo $td_mod_single->get_comments();?>
</div>

</header>

<div class="td-read-down"><i class="td-icon-read-down"></i></div>
</div>
</div>

</div>

<div id="td-full-screen-header-image" class="td-image-gradient-style7">
">
</div>
</div>

<div class="td-container">
<div class="td-pb-row">
<?php

//the default template
switch ($loop_sidebar_position) {
default:
?>
<div class="td-pb-span8 td-main-content" role="main">
<div class="td-ss-main-content">
<?php
locate_template('loop-single-7.php', true);
comments_template('', true);
?>

<footer>
<?php echo $td_mod_single->get_post_pagination();?>
<?php echo $td_mod_single->get_review();?>

<div class="td-post-source-tags">
<?php echo $td_mod_single->get_source_and_via();?>
<?php echo $td_mod_single->get_the_tags();?>
</div>
----------------------------------- this part does not get displayed :I ----------------------

<?php echo $td_mod_single->get_social_sharing_bottom();?>
<?php echo $td_mod_single->get_next_prev_posts();?>
<?php echo $td_mod_single->get_author_box();?>
<?php echo $td_mod_single->get_item_scope_meta();?>

----------------------------------- this part does not get displayed :I ----------------------
</footer>
</div>
</div>
<div class="td-pb-span4 td-main-sidebar" role="complementary">
<div class="td-ss-main-sidebar">
<?php get_sidebar(); ?>
</div>
</div>
<?php
break;

case 'sidebar_left':
?>
<div class="td-pb-span8 td-main-content <?php echo $td_sidebar_position; ?>-content" role="main">
<div class="td-ss-main-content">
<?php
locate_template('loop-single-7.php', true);
comments_template('', true);
?>
</div>
</div>
<div class="td-pb-span4 td-main-sidebar" role="complementary">
<div class="td-ss-main-sidebar">
<?php get_sidebar(); ?>
</div>
</div>
<?php
break;

case 'no_sidebar':
?>
<div class="td-pb-span12 td-main-content" role="main">
<div class="td-ss-main-content">
<?php
locate_template('loop-single-7.php', true);
comments_template('', true);
?>
</div>
</div>
<?php
break;

}
?>
</div> <!-- /.td-pb-row -->
</div> <!-- /.td-container -->
</article> <!-- /.post -->

<?php

get_footer();

Catalin
tagDiv Staff

Hello Graphic,

The theme has dynamically configuration for SSL and if this function has been correctly setup the theme will be automatically switched to the SSL mode. Most important is to make sure if this configuration has been correctly made. Please check the following topic from here -> https://forum.tagdiv.com/topic/ssl-mixed-content-issue/

Thanks for your understanding!

mertensr
Participant
#0

Hey Team, 1st i want to thank you for your perfectly working theme! I`m very happy with my purchase.

The one thing i need and want is the Post Template 7 (its perfect for me and i want it on posts and pages) as a Page Template. Ive copy pasted it into a page-template.php and can use it successfully as a page template. BUT my copy pasted page template doesnt load the author box and the item scope meta tags are not right/missing.

What do i have to change to make the Post Template 7 working flawlessly as a Page Template with all funktions it has as a Post.

Thanks a lot!

Regards
Robert

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