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Hi,
This is not a bug. You simply did not regenerate your thumbnails after changing themes. our theme needs to create it;s own thumbnails for blocks to display images properly. Please use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Hope this helps.
Thanks.
Hello,
Icons are not showing right. Site is http://elagite.info
I ‘ve followed this solution by it didn’t solve the problem https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Any ideas?
Should I rewrite and replace images theme folder?
Hello Aang359,
Please notice that the Block 21 uses the module 16 and for this type of feature do not exist any option in Theme panel because it will use the default thumbnail from WordPress (default 150*150px) -> http://screencast.com/t/hiO726xl So, if you want when you have not featured image to hide that placeholder, you have option for it in Theme panel, like this -> http://screencast.com/t/EwtvDZ1T3j4p and then the result you should see here -> http://screencast.com/t/I6LVD53m0 That white space will remain because it is part of Block 21 and you cannot damage the layout for this module because then you will not get good results.
As you can see, that type of pagination is available only for posts and latest articles modules and not for Blocks. For more information about Blocks settings, please check our documentation here -> https://forum.tagdiv.com/block-settings-guide/
The role of the thumb is to crop the image to the certain dimensions -> for more information about thumbnails and featured images, please check our documentation here -> https://forum.tagdiv.com/thumbnails-vs-featured-image-size/ -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Hope this helps!
Thanks for your understanding!
Hello @Catalin,
Thank you for your answer, but you are not giving me any solution.
I understand it is a resource And eat a little, but it is not logical affecting both the web (is very stranger).
Please check this problem again, I need a solution.
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This reply was modified 10 years by
Jose. Reason: add @
Several visitors complain about the mobile menu. They only see a bluescreen. It is the background of the mobile menu. The rest of the website they do not see.
The strange thing is that all the complaining users use a Samsung device. The problem started after updating to 3.0. Other users (with an iPhone or other brand phones) have no problems.
We tested the site with Browserstack.com. The test with the Samsung Galaxy S4 (portrait) shows the problem: https://www.browserstack.com/screenshots/826be808683142db770c44de08df30840e2a3874
If we test http://demo.tagdiv.com/newsmag/ with Browserstack.com we see the issue also in the Samsung Galaxy S4. https://www.browserstack.com/screenshots/d2b36f4c83ab68c37ea4621e97daf65b4a5fa175
Hopefully you have a solution. Thanks in advance!
Regards, Sjoerd
Strangely, it seems like when it’s on the home page, the thumbnail comes up in a lower res version and when I click into the article, it is sharp. Any idea why this would be the case?
Hello GlanceCompany,
Usually, this kind of error appears when using CDN or loading fonts from a different source.
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Hope this helps.
Thanks.
Hi,
Usually, this kind of error appears when using CDN or loading fonts from a different source.
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Hope this helps.
Thanks.
I noticed something strange. If I stay logged in to wp admin panel, it is not working. However when I log out, it is fine.
I am so confused 🙁
Hi,
The problem you face is the thumbnail not being used on this block so the images get their full height that is different from one another so the post title is in different places on different modules.
Please make sure you have this thumbnail checked in the them panel: http://screencast.com/t/VB8zIcfTm0xS and then follow this guide to regenerate your thumbs: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thanks.
It’s actually just happened again. It’s deleting my focus keyword from posts too, which is strange. Any advice?
Hi,
Unfortunately the theme will not upscale your images. It only crops them. You need to upload images bigger than the containers on the homepage if you want them to display properly. There is another issue on your end though. Your site does not use thumbnails for images. you nned to make sure your thumbs are set for the blocks that you use on your site: http://screencast.com/t/yYYqdI8O And then use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
As for the image sizes, there is no ideal image size I can recommend. You will have to asses the containers and thumbs you plan on using on your site and the post templates as well. if you use post templates that use the full size images like: http://demo.tagdiv.com/newspaper/td-post-2015-awards-all-of-the-best-and-worst-moments-from-the-show/ then a full had image is required. If not, you need to inspect every element especially on the homepage. If you use big grids, your images must be at least the size of the big grid container otherwise they will not fit inside and not display properly. Here is a list of all thumbs used in our theme:
https://forum.tagdiv.com/theme-thumbs/
also:
https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
Hope this helps.
Thank you!
Any idea where these strange borders are coming from?
I already double-checked the VC row and text blocks.

http://www.top-magazin-frankfurt.de
Thanks
M
Hi
Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also try to deactivate all plugin except Visual Composer clear all caches then test again. Also I’ve checked your site and noticed that the thumbs are not properly generated for some images. Try to regenerate your thumbnails following this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ and check the site again.
Thanks!
sorry for the bombarding, here is a little more info. page is crazy slow. see here.
http://pasteboard.co/1whVeUi2.png
I also noticed there is a strange second at the beginning when menus goes black upon loading.
Hi there ,
after updating to the newest version i have some terrible vertical divider lines within my homepage layout. The homepage is built with the visual composer.
link is: http://www.1-2-family.de
I have done the update as it should be. Also i have done a clean reinstall of the visual composer.
Best regards
Torsten
hi guys,
My site is looking strange after update, see here.
http://pasteboard.co/1vOxDw3V.png
This is a block 11. I tryed other block but they all display strangely there, I gees it is a problem with the authors box thingy.
You can see it live here http://girlterest.com/
thanks!
Salo
I get this when i try to update to 7.1.1.
http://prntscr.com/bdhe1q
i now back to 6.7.1 because new dont work
what to do?
Second problem is CHINESE letters in social icon.. DONT send me again this link https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ i try everithing. Give me solution.
Like i said i try everthing from that link !
: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
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This reply was modified 10 years by
prowebzeta.
Hello prowebzeta,
Usually, this kind of error appears when using CDN or loading fonts from a different source. Please try to use this solution and take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Hope this helps and let us know how it goes!
Thank you for the message!
I just added a new block in my theme. Strangely enough only the title shows up. Not the articles in it. You can see it here: http://ollekebolleke.info/ It’s the block called “Olleke Bolleke’s Passie”.
I have no idea why. It’s at the moment Newspaper 6, I have to update to 7. Could that be the reason?
Settings:
Block: Block 1
Custom Title: Olleke Bolleke’s Passie
Filter: All categories
Multiple categories filter: category numbers (separated by commas without spaces)
Ajax filter: filter by categories
Ajax dropdown: category numbers (separated by commas without spaces)
Hello jkeywell,
Usually, this kind of error appears when using CDN or loading fonts from a different source. Please try to use this solution and take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Hope this helps and let us know how it goes!
Thank you for the message!
Hi
That happens because in some situation the same thumb it’s displayed in a bigger container than on desktop. In these situations the image it’s stretched with css and its quality it’s lower.
Try to increase the value of WordPress’s compression following this link: http://www.wpbeginner.com/wp-tutorials/how-to-increase-or-decrease-wordpress-jpeg-image-compression/ then regenerate the thumbnails: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ and test the site again.
Thanks!
Hello. For some reason it worked when we used a different embed code. When we used the iframe provided by Traffic Spaces it did not work but when I used the image embed code it worked. Very strange.
Thanks for the help.
Hi,
The words on some posts using Smartlist 2 seems to have dissappeared. Photos and headings are still there but text in the body of the article is not showing up in the front end. Example: http://travel2next.com/things-to-do-in-munich-germany/
Strangely, other posts with the same smartlist are fine. Like this one
http://travel2next.com/8-things-to-do-in-penticton-bc-canada/
Also, ads are not appearing in the body of posts using smartlist. Why?
We updated to 7.1.1 yesterday.
Hope you can help asap.
Thanks!