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Bogdan B.
tagDiv Staff

Hello Natasha,
The first thing to do is verify that your featured images are big enough to fit the containers. The theme will crop images but it will not enlarge them. If your images are big enough, then use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!

Bintmusic
tagDiv Member

really it seems that the wrong categories in urls link related there are also before the update … strangely in some article and in others not …

Bogdan B.
tagDiv Staff

Hi,
Please follow this guide to fix strange looking thumbnails: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Let us know how it goes.
Thanks.

Bogdan B.
tagDiv Staff

Hi,
Please make sure you have the thumbnails checked in this section of the theme panel: http://screencast.com/t/0JzeQBBe and then follow this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!

Andrei L.
tagDiv Member

Hi

The difference between the original image and the thumb displayed my occur because wordpress compress each image to keep the image size as low as possible. Follow this tutorial to increase the compression rate: https://premium.wpmudev.org/blog/fix-jpeg-compression/ Also you’ll have to regenerate your thumbs so the changes to be applied: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks!

lettogsunn
Participant
#0

Hi! I must say I really love this theme, it is almost out-of-the-box ready for our purposes, but I hope you can answer the following questions related to the changes we see necessary:

1. For the post templates, we would really love to have the default style with the text BELOW the top picture instead of above. Is this possible? I find it strange that this is not one of the pre-defined templates.

2. Our top menu consists of 3 elements. Is it possible to highlight ONE of the 3 menu elements with another background color? Example: http://www.screencast.com/t/W6jQvE3el

3. Under “Post Settings” I can turn off showing author and date for all posts. This affects both the frontpage and sidebar (preview of posts) AND the post page itself. I would like to turn off/disable this for the frontpage and sidebar, but still show author + date at the very top of all posts when on the post page. Is this possible?

4. For “Block 13”, can I also show the introduction and just not the title underneath the picture?

5. Is it possible to modify/create a block (similar to Block 13 or 20) to show the full picture, then title, then introduction? Example: http://www.screencast.com/t/y0s4F7irXIKh

6. At the bottom of every post, underneath the Social Sharing buttons, there are two “menus” (related articles + more from author) above 3 post previews. I would like to only have one menu (delete more from author), is this possible? Explanation: http://www.screencast.com/t/15j0LrFz

7. I have created a new page but I can’t figure out how to make the right hand side of the page “sticky”, so that when scrolling down on the page the content on the right hand side will always be on top.

Andrei L.
tagDiv Member

Hi

I’ve checked the image displayed on the grid and noticed that the thumbnails for it are not generated properly. Try to regenerate all your thumbnails following this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ clear all caches then test again.

Let me know how it goes.
Thanks!

Bogdan B.
tagDiv Staff

Hi,
Please make sure your images are big enough to fit the containers and then let the theme cropping system work it’s magic. There should not be any white or grey boxes in your thumbnails. If this is the case, please follow this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
If you still have issues with thumbs after using the guide, please provide a link to your site so we can inspect it.
Thank you!

nachtwache
Participant
#0

For some reasons I experience two strange effects

1. the Homepage Start shows – when selected – the word “Start” repeated below the Main Menu

2. below all other menu items I have a listing of the first 5 other categories – and can collapse a list of all the other categories

Please see screenshots here: hasepost.de/dokumente/problems-newsmag.jpg

hallanaija
tagDiv Member

i was able to find a solution to the problem after taking some time googling to see that it’s a problem from the recent wordpress update. See it here: https://forum.tagdiv.com/topic/quick-fix-strange-characters-appearing-when-using-apostrophe-etc/

hallanaija
Participant
#0

If you recently upgraded to wordpress 4.5.1 from earlier versions you may have found your posts have been all messed up with lots of Â, †and ™ characters dotted everywhere. This happened to HallaNaija blog posts, I manually removed them from some of the affected posts but was unable to do that to all because i have too over 5000+ published posts. I didn’t spend any time looking into what caused this to happen.

I immediately came to the forum for support and i’ve also contacted the in-house staff support team but didn’t get any response. However I decided to look into the problem further as there are a lot of wordpress users who are having problems with this.

What causes these characters to appear after upgrading?

WordPress added two new lines to the wp-config.php file in version latest version

define(‘DB_CHARSET’, ‘utf8’);
define(‘DB_COLLATE’, ”);

In brief, DB_CHARSET lets you define the character set which is used on your blog and DB_COLLATE lets you set the order of the character set. I don’t want to go into too much details about these new variables as it will not concern the majority of wordpress users.

So why does this problem arise? Well, if you install a fresh copy of wordpress you may get this problem however. This is because the wordpress upgrade does not convert the old Latin1 character set to the new UTF-8 character set during the upgrade. I’m baffled why wordpress did not speak more about this when they released new version as it’s clearly something that is going to cause problems for a lot of bloggers.

How do you remove these strange characters from your posts?

There are a few ways you can fix this problem.

Remove the references to DB_CHARSET and DB_COLLATE in the wp-config.php file

– If you simply remove the new lines from your wp-config.php file your posts should be back to normal. In the long term though it’s maybe best to convert your database.
OR
You can:
– Download the wordpress UTF-8 Database Converter plugin – g30rg3x released a wordpress plugin called UTF-8 Database Converter which converts your database and therefore removes all strange characters from your posts. You can download it here [ https://wordpress.org/plugins/utf-8-database-converter/ ]. All you need to do is backup your database, upload this plugin and then activate it. When you have activated it and selected the converter in your plugin tab you will see this screen. ==> http://tinyurl.com/hn5adru
Don’t get too alarmed about this screen, just double check that you have backed up your blog database so if anything happens your covered.

Removing or commenting out the DB_CHARSET and DB_COLLATE references in your wp-config.php file is definately the quickest way to resolve this problem but I’ve no doubt that future versions of wordpress will include these new character variables so it might be worthwhile converting your database using the plugin I mentioned.

I hope that this guide will help wordpress users who have had problems with this. If you are unsure about anything please let me know and I will do my best to help.

thanks, HallaNaija

hallanaija
Participant
#0

I use the NewsMag theme. Am experiencing the same problem on my blog posts. It’s even appearing on old posts and post titles too. Very annoying.

http://www.awesomescreenshot.com/image/1202346/973b53a0cd0abd0b793eaa8617f40809

http://www.awesomescreenshot.com/image/1202387/07dafc164a2310e0f444388c46c1abbc

http://www.awesomescreenshot.com/image/1202392/10c31d36cd5098abfaa760b1fbcbc979

This issue has been occurring for over 2 months now. I have cleared cache several times and disabled plugins several times too. but problem persists. I’ve even deleted more than half (useless) of the plugins i installed. SAME THING!!!

Bogdan B.
tagDiv Staff
Bogdan B.
tagDiv Staff

Hi,
These elements are not visual composer elements but theme specific ones.
The first issue with the images is a simple one. You need to use images that are bigger than the container. Check your image sizes and the containewr size. The theme does not strewtch images, it only crops them. If your image is smaller than the container, then you need to upload a bigger one for it to display properly. Please follow this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
For the second issue with the excerpts, please filter your excerpts by letters here: http://screencast.com/t/zZhUXQPR because your language does not use spacing between words. If this is the case, the theme will think all of the post content is just one big word.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Yes, you are right, the first one is set as featured but it’s strange that on your homepage the theme does not have a featured image to show and it’s displaying the placeholder instead. That is why the error shows on that particular module. When there is no featured image to show. Maybe your plugins interfere with the creation of featured images from video posts. Try to create a new video post and see if there is a featured image grabbed from the video.
Thank you!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and noticed that the thumbnails are not generated properly that’s why the image is not displayed fine on big grid. Try to regenerate your thumbs following our documentation: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ clear all caches and test again.

Let me know how it goes.
Thanks!

Catalin
tagDiv Staff

Hello lya,

Usually, this kind of error appears when using CDN or loading fonts from a different source. Please try to use this solution and take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Hope this helps and let us know how it goes!

Thank you for the message!

Blueann
tagDiv Member

Thanks for your reply. It’s sound strange for me too. The only change between the time this worked and the time it stopped working is that i bought one licence of visual composer, for to avoid the update problems. If i want to see the codes of block 1, where i do look?

Bogdan B.
tagDiv Staff

Thank you for your kind words. It’s always good to see our work is appreciated.
As a tip to get your images to display properly inside the containers and avoid this: http://screencast.com/t/2fd9tZGj, make sure you upload bigger images so they will fit the containers. You can read more about it here: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!

Catalin
tagDiv Staff

Hello TPRouhana,

I suppose that you are referring to the strange icons from your right corner -> http://screencast.com/t/G5jAt1vmVnV
Usually, this kind of error appears when using CDN or loading fonts from a different source. Please try to use this solution and take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Hope this helps and let us know how it goes!

Thank you for the message!

Albert
Participant
#0

Hello

I can´t manage blocks with Visual Composer, I don´t know exactly what is the reason. When I am going to edit a page, it displays just three tabs but not the former structure´s blocks, so it´s very strange. I can´t add any block or whatever element.

Thanks

Navito
Participant
#0

While testing the performance of my website, I noticed a strange reference to facebook on the homepage. There are no facebook objects on the homepage, so i don’t know where its coming from. How may I remove it? it seems to be some kind of tracking pixel. Facebook pixel image

View here

Link to view: http://www.mediafire.com/view/9yz9x3eyh8uj66j/pixel.png

jackfischlum
tagDiv Member

Hi,
Thks ; actually, if I switch first and last name, the signature on each article and on the homepage will be inverted, so, it will be strange. I cannot deactivate the sorting and configure it manually ?

Walther
tagDiv Member

Hi Bogdan,

Great that you found the code. That has helped me to fix the problem.

I had used Notepad to edit the php file and saved it in UTF-8 format. That caused the strange part of code. I found the explanation here: http://stackoverflow.com/questions/6538203/how-to-avoid-echoing-character-65279-in-php-this-question-also-relates-to-java

I have now downloaded Notepad++ and edited the php file there. Everything works fine now.

Sorry to have bothered you with this.

Thank you.

Walther

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