- NewsmagCustom Post Type Support
Hello,
This is strange; please let me know if you managed to solve it.
Thank you!
Hello,
I see that the retina thumbs are enabled, but it will also required to regenerate the current thumbs, for this please use this guide – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
I hope this will help you!
Thank you!
Hi,
I installed the Center Pro theme for my homepage and use the Center Pro single posts, as well. During the last week, my website broke and continues to break and fix itself 2-3 times a day. My mobile goes down with the same code as well. When that happens, I get a strange code I’ve never seen. I checked with Bluehost and they didn’t see anything on their end that causes it to break and are unfamiliar with the broken code. I have WP Super Cache and Jetpack and neither seem to help. Can you help me figure out if it’s anything wrong with the theme or plugins? Thank you!
Hello Sven!
Try to set the php 7.4 version and re-check. It’s a bit strange. If you like, we can take a look also via email.
Thank you!
Hello,
This is strange, but I’m glad that the problem is resolved.
Have a great weekend!
Hello @Atithya !
Strange! It could possible to be a conflict there or something which interferes over it?
Thank you!
No, I haven’t made any changes to the theme’s code. It’s strange, this issue has been there since the beginning, but only on the language pages. There’s no problem with the default language page.
We would like to give you access, but we’re afraid of having to make corrections afterward, as was the case the last two times. We have a backup every night, but since there are 5 new articles per day and we don’t know when you’ll be working on the site, we can’t restore it at any time. The site receives new articles every day at 8:00 AM, 11:00 AM, 03:00 PM, and 5:00 PM. You can review and test them on the site between 5:30 PM and 11:00 PM, but not before or after.
Hi,
I checked and we don’t receive from you an email related to this issue.
Indeed, is strange, can you please send the wp-admin and cPanel access?
Thank you!
No caching active. Strangely we discovered that Newspaper itself uses kind of caching itself. So I set in AIO Security:
AOI Security -> Country blocking -> Enable Country Blocking AJAX
and that did the trick.
Still very curious what is exactly going on here. I read somewhere that it even could be caused by activated reCaptcha (which I have active as well). Thanks.
Hello!
Strange! Did you change anything in the theme files?
Thank you!
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This reply was modified 3 years by
Bettina.
Hi,
This thing is strange, it works fine for me on Chrome, I’ve tested it on Firefox and Edge and it’s fine, but it’s possible that the problem is on the Mac.
We will inspect this situation.
Thank you!
Hello!
Strange! We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Hi,
For me seems to be ok – https://i.imgur.com/ih6zHfI.jpg but what I can separate is to make sure that you have the thumbnails for retina enabled in the theme panel – https://i.imgur.com/3EP9Tjf.png and please regenerate the thumbs – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
This should resolve the problem.
Thank you!
Hi!
Could you please help me with the CLS issue.
I use DEFAULT SITE POST TEMPLATE for posts.
The CLS on the posts with Feature image – 0.17 and Google indicates this by red sign.
1. For example the article with the Feature image – Cumulative Layout Shift 0.172
https://www.avianews.com/world/2023/05/25/lufthansa_discount_on_meal/
2. In the another article I deleted the Feature image and published this image inside the text
https://www.avianews.com/world/2023/05/25/france_banned_domestic_flights/
As the result – Cumulative Layout Shift -0 and green light from Google.
3. I use https://pagespeed.web.dev/ for testing
How is possible to resolve this issue?
Hey,
I have a strange problem where every time I try to upgrade the Newspaper theme past version 12.1, the CPU usage on my website goes way up and the only way to bring it back to normal is by downgrading back to 12.1.
I’ve tested it several times and with different versions past 12.1.
Has anyone experienced something similar? I’m hosted on SiteGround; haven’t run it past them yet, as I first wanted to reach out to you here.

Thanks!
Hello,
I have set some YouTube video as featured video for example here : https://econoflash.com/investissement-a-long-terme/ with this setting : https://app.screencast.com/PXMH90DvxI1Ib
Yet the features video is displayed on the posts, but not on index :
Here is the home page https://econoflash.com and a screenshot : https://app.screencast.com/1tKysO1B17E1x.
However, strangely, one video’s thumbnail is corectly displayed on home page : https://app.screencast.com/JBv09IeGMvYzd
Here are my Light Speed cache settings : https://app.screencast.com/2r57pJuvsyHaN.
Do you know what setting I shall implement so that ALL of the videos’s thumbnail are displayed on the index pages ?
Thanks in advanced.
Hi Bettina
Thank you very much, all fine now, so strange, how is possible deactivated after the update
Hi Thank you for your reply. I have now been able to link my “startsida” to the correct mobile page. The strange thing is that I still dont get that page on the mobile. Instead I seem to get some kind of generic page with the wrong header, three articles on top and then a long list under the title “latest news” (title is in english, despite my whole site in in Swedish).
What can be the problem?
I have Newspapers AMP and mobile page plugins activated.
Must I make some adaptions in the “mobile theme” menu in the theme panel?
Hi,
sorry it’s really urgent. After update from 12.3 to 12.4 I’m having issues with news ticker widget and footer (desing), footer css is strange and widget is also strange.
Thx
Hello @dlicoppe !
Strange! Make sure that your theme and plugins are up to date.
Please check the changes here: https://tagdiv.com/newspaper-theme-12-4-update-is-live/
Thank you!
Dear gm07,
Thank you for your excellent suggestion. I appreciate you taking the time to share your advice. Regrettably, I have already deactivated the theme.
What I find particularly strange is that suddenly, as if by magic, the theme overwrote all my settings, leaving the theme blank. This is quite unusual, and to be frank, quite disturbing. Moreover, TagDiv’s approach of wanting to reconfirm purchases by requesting access to the WordPress panel is not something I’m comfortable with.
I find it disappointing that support has taken this stance, especially considering that I have been a loyal TagDiv customer for over five years.
“True excellence in customer support is not just about solving problems, it’s about anticipating them. It’s not merely about knowledge, but about empathy and understanding. It listens before it speaks, thinks creatively yet acts decisively. True customer support builds bridges of trust and walks the extra mile without being asked. Because at the end of the day, the true measure of outstanding customer support is not how it enhanced a product, but how it enriched a life.”
Thank you for your understanding.
Best,
Hello @agencia_agos !
It is very strange. We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
I can’t put the code inside this box because the server say
Security check:
Our system detected some kind of strange traffic from your ip. This error was logged and if our system is broken we will fix it asap.
But I only comment the tag that dispay the numer of comments. Because I can’t do that from the configuration area or maybe i don’t know how to do it in the right way.
Themes with strange pages
Hello, I wanted to know why these pages appear, because I am using cloud models. I would like to know if there is a way to deactivate this business there, please.
https://atitudeevisao.com.br/page/2/?m=0&lcp_pagelistcategorypostswidget-3=32p
https://atitudeevisao.com.br/?m=0&lcp_pagelistcategorypostswidget-3=32p
https://atitudeevisao.com.br/page/5/?m=0&lcp_pagelistcategorypostswidget-3=32p
If you clean unused PHP code in the WordPress notification board, the WordPress screen will be broken. Why is this like this?
https://prnt.sc/jWVTKNckifBn
https://prnt.sc/dryJQX-0HoRS
After deleting and pressing OK, the main screen is strange.
Please advise on this.