- TutorialsSystem status parameters guide
- NewspaperUser review system
- NewspaperHow to use the Flex Blocks cache option
- NewsmagRequirements for Newsmag
- NewspaperRequirements for Newspaper
Dear support team,
we have gone thru all the recommended steps and are still facing the same issues.
When we deactivated all the plugins, the problem is still there.
Likewise, when we deactivated the Child theme, the problem is still present.
Only once we changed the theme from Newspaper to Twenty Twenty-One , all issues disappeared.
With Newspaper theme, the page is still loading very slow, it seems to load all the content but in the background is still processing, trying to connect, so the menu doesn’t load for several minutes or not at all.
Also, when we go to the theme panel in backend, we see the following error:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4193088 bytes) in /home/zelene/public_html/zeleneprice.info/wp-includes/wp-db.php on line 2056
Postoji kritična greška na vašem veb mestu. Molimo vas da proverite sanduče svoje upravljačke e-pošte za uputstva.
Saznajte više o otklanjanju grešaka Vordpresu.
Warning: error_log() has been disabled for security reasons in /home/zelene/public_html/zeleneprice.info/wp-includes/wp-db.php on line 1489
Warning: error_log() has been disabled for security reasons in /home/zelene/public_html/zeleneprice.info/wp-includes/wp-db.php on line 1489
We are sending you the System Status Tab screenshot below.
We hope you can help us solve this issue.
I try everything to change memory limit and changed it on php but nothing changes on theme system status
hi, I increased php memory limit to 128M but system status still shows it as 40 MB/request, can you help me please?
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
For the moment, tagDiv Composer can be use only for pages in Newsmag.
Please try to go in Newsmag > System status and replace the url from: -> https://i.imgur.com/St8rQKd.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Also, make sure that you have all requirements for Newspaper theme: https://forum.tagdiv.com/requirements-for-newspaper/
Let me know about your issue!
Thank you!
Hi Vlad,
I have the latest version of all of the plugins, wp and your theme.
The System Status is https://ibb.co/qCVt5L6
And the Edit home page mobile view is https://ibb.co/KzszgBk
I de activate some of the plugins. The home page has some custom code – where I can’t delete it.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
It looks like your images are not working on desktop too.
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hi Team,
We need an urgent support on this.
Everything was working before theme update, as we done updates on 12th Jan 2021, as This issue is happening after recent theme update and along with all plugins are up-to date. Mobile responsive theme is not working, from mobile it redirecting visitors to AMP? Even we have disabled the option Redirect mobile visitors to AMP
Kindly help us to solve this issue. Let us know so we can connect over zoom call quickly. To resolve this issue we have tried below steps, but issue still exist:
1. Cleared the cache after updating theme and WordPress.
2. We have deactivated TAGDIV composer and re-installed again.
3. We have deactivated AMP and tagDiv Mobile Theme and re-installed again.
4. We have cleared the cache, but still issue again.
Mobile responsive theme is not working, from mobile it redirecting visitors to AMP? Even we have disabled the option Redirect mobile visitors to AMP .. in transitional mode.
We have configured Mobile theme setting: (Mobile+Theme) enabled.
Please find the attached link, as we capture all the details of system status and AMP setup.
Document and Screenshot of the details
Our company website is: https://www.transcontinentaltimes.com
Please let us know if we can connect over zoom call for quick resolution.
Hi,
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, you can try and remove and re-install the tagDiv Composer plugin.
Let me know the results!
Thank you!
Hello,
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let me know the results!
Thank you!
Hello !
I don’t think this is a hosting issue. It feels like its more related as my colleague mentioned, to a plugin conflict, system status issue.
Have you checked as he mentioned?
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Dear Vlad,
Here is the system status: https://imgur.com/a/iEiPsee
Already did uninstall and reinstall the tag div composer and there is no caching plugin.
This is the URL
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Also you can try remove and re-install the tagDiv Composer plugin.
Let me know the results.
Thank you!
Hello,
Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit => https://www.screencast.com/t/88pK5QXpC, clear all the caches and check the results.
Hope this helps you!
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !