- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
- Apitd_api_module::update_key
- Apitd_api_module::update
- Apitd_api_block::update_key
- Apitd_api_block::update
- Apitd_api_header_style::update_key
- Apitd_api_header_style::update
Hi,
It is possible to be the wrong place updated, please check it like this, get the post id – https://i.imgur.com/UTW5G1Q.png – https://i.imgur.com/wls9q93.png, then go to database to wp_postmeta and search after that post id – https://i.imgur.com/IBMTGvM.png and the results will be – https://i.imgur.com/VItAZJF.png
I hope this will help better!
Hello @Mediarse!
When we do an update, we update everything to be better and better, and we do not have a purpose as you describe. That’s why the theme has become a big one with a lot of functions and features for everyone.
We wanted to create the easiest platform, so you can build your website without knowing any code and have the possibility to customize every field from any demo.
We are sorry that you felt this way.
Also, sometimes the plugins become deprecated, and we need to find a workaround for them, so we will use new, better features instead.
Make sure you have all the plugins (installed and active) you had before the update.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello Bettina!
This link is not Opening.
https://forum.tagdiv.com/topic/video-indexing-issues-video-outside-viewport-after-update/
Please talk to your team and give the right solution.
My post is not getting indexed, the “Video outside the viewport” error of the video is showing, do something, all the articles have a video, there is a lot of problem.
I are running into a very strange issue with td_review_key in my test environment on Local using mySQL. Saving a review score in WordPress will correctly update meta_value for td_review_key. However, if I update the score using the td_review_key’s meta_value, nothing happens. When I checked the database queries using Query Monitor, I noticed the post with the review is not querying the td_review_key meta_value at all.
You can see the updated value in this image, but no change in WordPress in this screenshot.
I have cleared the browser cache multiple times, used a new browser, and incognito mode to confirm updating database scores are not being reflected on the posts.
Please let me know how I should proceed
–Support is requested on the NewsPaper issue, in which the recent update does not allow you to choose the templates for posts that were released before, where they were with different layouts, it is not understood why they change in each version, everything and you cannot keep what you have. It was already useful and for which it was paid when purchasing the license.
Although the support period has expired, it is not understood why the updates that you make to the theme damage or change things that were already configured, the publishing options are not found in the editor area, which were already there, or that could be chosen. Your updates cannot force us to change the site settings on each update, I consider this an abuse
We paid for a WordPress theme in operating conditions that change from time to time, and it is not because of the normal WordPress changes, it is because they have removed things from the theme’s control panel, which work and their updates change them.
Hi, I have an issue with the TD Composer on all pages after the theme update.
I have tried to edit pages but got an error:
Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Can you please help?
Hello tagdiv team,
I created a custom footer menu with the composer and added after each menu point a divider via CSS.
I haven’t worked on the website for a while and was at newspaper version 6.3. Yesterday, I updated to the latest version and unfortunately it broke the menu and I can’t figure out how to fix it. The divider appearing now below the menu points instead next to them.
Could you maybe help me with it? I would like to provide the link to my website but last time I did that I got so many spam comments. Is there a safer way to do it?
Thank you very much!
Best wishes and have a great day,
Laura
Ps: here is a screenshot https://drive.filen.io/d/6f53dbd4-e05f-4852-bd4e-4ef645b1f684#x7ri0AqPCt7jxIOsv8q7VFENsNLNDxAm
I have updated the theme requirement when I first installed it in the website with my host and we ensured all are updated. The site have SSL secured right from start!
Hi,
Maybe you have an update on the website.
Have a great day!
Hi,
I am trying to update or make post on the Doctor’s profile, but when I make posts, it doesn’t go there.
How do I go about it
http://africanbrandsceoforum.com/
Thank you
Hello,
There are a lot of updates and I think it might be a “waste of time” to update the website with each version of the theme. You can also try to update on a subdomain or staging website and try to update the theme to the latest version and see what problems may arise. -> https://forum.tagdiv.com/how-to-update-the-theme-2/
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
You should download the latest version of it from the Theme Forest account
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hi
I have a website that is running a REALLY old version. Is there somewhere I can download v9, v10 etc zips so I can slowly update it rather than jump though to the latest.
Hi,
Unfortunately, for the mobile theme/AMP plugin, the post cannot display the modified date.
With tagDiv Composer, you can add the element Single Post Modified Date in Single Post Template, and you can change the additional text in “Last updated on” => https://www.screencast.com/t/EvfUQMfzkd, and the Single Post Modified Date will show you the last time you edited that post => https://www.screencast.com/t/j74uz43paZj
-> https://forum.tagdiv.com/single-post-shortcodes/
Thank you!
Hello @Kcmweekly!
Follow this guide to clean your WordPress and theme of malware: https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
After that, you can update the theme to the latest update.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
How to update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
I updated to 5.4.2 and cleared cache, and I’m not getting the critical error any more but the site is still not displaying properly on mobile. On my Google Pixel, I’m still not getting the header and footer on the individual pages. What could be causing this?
Hi
It’s been a few months since the start of this topic, and we experience the same problem. Once our Instagram (business) account has been linked, the follower count is fetched and that number is shown indefinitely. The widget doesn’t update the follower count dynamically. For example, when linking, our follower count is 1749, and while we’ve grown a few followers over the week, the widget keeps showing that value.
The only way to update the counter right now is to unlink and re-link the account in the theme panel’s social API settings. It would be nice if the widget would either dynamically fetch the follower account each page reload, or perhaps check every day or so.
Our site is using WP Super Cache, but that doesn’t seem to change much because invalidating the cache still keeps showing the wrong amount of follower count.
Kind regards and thank you!
After update 9 -> 12.6.2 problem with display site https://l30class.org/
—–exemple message—–
[td_block_1 custom_title=”LATEST NEWS” block_template_id=”td_block_template_8″ m4_el=”0″ category_id=”4″ limit=”6″ css=”.vc_custom_1576418171150{background-color: #ffffff !important;}” f_header_font_family=”file_1″ m4f_title_font_family=”file_1″ m6f_title_font_family=”file_1″]
—————
thx
Serhii
The problem has been solved.
It was a delay in server updates.
Thank you.
I chose NEWSPAPER theme Shop Audio.
I opened Cloud Templates
I made changes to the posts page and the activities page
I saved the changes
Despite that I saved them, in the online site they do not show up, they remain the default ones.
Can you help me in finding the solution?
I am sending you the screenshots
1. Edited pages
https://drive.google.com/file/d/1Va2qGFTeEqNaLaBaloPhlGt7Twt_2Xbm/view?usp=drive_link
https://drive.google.com/file/d/1Tf2LiSf6SmL8DDvcFOBdI9zpm6pS7rW_/view?usp=drive_link
2.Page online
https://drive.google.com/file/d/1FhjpnfjlOPYLlOfUlAfBBGBR3gn39xZP/view?usp=drive_link
https://drive.google.com/file/d/1tIkZaZWGp4jSdvUfFpv2ACvRL4tAGcZu/view?usp=drive_link
Hello Bettina
Thank you for your help on this time.
Sorry, I do not know what item you pointed ? Due to we found this element cannot be show well after update the theme.
Could you send us a screen capture, let us check accuratly. Thanks
Hello Antonio!
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/video-indexing-issues-video-outside-viewport-after-update/
Thank you!
Hello @abhishekpandaay !
Please update the theme and plugins to the latest version.
You should change that name everywhere on the pages where it is used. You can change the field names in the ACF plugin. This option is available only in the latest update of the theme.
Thank you!
Hi,
You can disable the mobile theme only for that page to have it as you design with tagdiv Composer.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello,
You have the mobile theme plugin activated, please deactivate it.
When the mobile theme plugin is used you need to set for pages the page content in mobile editor using only the options from that editor – https://i.imgur.com/p8EqE1b.png also there is an option to disable the mobile theme from a page/post – https://i.imgur.com/d3kTBRf.png this option appears in Gutenberg editor.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
