Search Results for 'update'

Hello,
The best way to update is always ftp: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Hello dizajn,

Please ensure that you have followed all the steps in order to update your theme according to our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ On my side is installed the latest version of the theme and Visual Composer and everything seems to works properly. Please make sure that this problem does not come from your untested plugins which can create some interferences in the theme and could cause this type of issue. Try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

If your problem is still there after this advice, please provide your log-in information (wp-admin) so I can further inspect your setup page. Also, please provide the link to this topic so we can know who you are and what the issue is.

Thank you for the message!

Hello,
The only options for top and bottom article sharing are these ones: http://screencast.com/t/eh4gtX9RYywl (and whatsapp on mobile) There are no other options for this widget.
The facebook counter will show the likes for the current post even if the button is not pressed (it will pull information from facebook) but it is not a live count and it is affected by cache. It will update a few times a day in order to limit server requests.
Thank you!

Hello Manoel,

Please try to set your smart lists according to our documentation here -> https://forum.tagdiv.com/smart-lists/ (for smart lists we recommend to use single template style 5 for posts for avoiding the duplicate images).
Another possibility, in this case, would be ->
Duplicate images on smart lists usually are the result of using the Photon feature of the Jetpack. If you use this feature please disable it as it is known to cause issues with our theme.
If the problem is still there, please try to disable all plugins except visual composer and clear your cache as other plugins could also conflict with the smart lists. Also, if you are using “strange” characters (!@#$%^&*/”- etc) in ALT tag, the image will be twice. I have added this issue to our list of fixes and in next major updates will solve this problem. Until we will fix this issue, please try to remove these kinds of symbols in ATL tag for better results.
Also, and last but not least, please use post template 5 when you are using the smart list for better results. For more information about smart list, please consult our documentation here -> https://forum.tagdiv.com/smart-lists/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Matija,

Unfortunately, as you can see in our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ before each update we recommend to make a full backup to be safe. Also, your additional customizations are not part of our theme and in case that you lose those customizations is not our obligation to restore them because this involves custom work and we cannot provide customization services at the moment and also is not part of the support. Because we are good guys and we like to see our customers happy, below you can see these customizations.

1) Please try the code below and add in Theme panel->Custom CSS area

.footer-text-wrap {
display:none;
}

The result you should see here -> http://screencast.com/t/EwiReFOXr7iz -> http://screencast.com/t/yw70YQ02RM5

2)I suppose that you are referring to the gradient for your header, like this -> http://screencast.com/t/tcjLuzZrc Please try the code below and hide this gradient. Place the code in Theme panel->Custom CSS area.

The code is ->

.td-header-style-12 .td-header-menu-wrap-full .td-header-gradient:after {
display:none;
}

The result is -> http://screencast.com/t/8T0G8alMKz

3)I have checked your website and I did not saw the extra spaces for your menu bar, probably you have solved this problem in the meantime.

Thank you for your understanding!

Hi Chris,

Sorry for the late reply! Accustomed to your regular replies we have omitted your tread here, it happened inadvertently, we apologize for that.

I’m not sure if this is what you need but you may find theme views counter under this td_page_views class here: http://screencast.com/t/fYnyXdWjK and this class with its update_page_views method is called, which means it increments the view counters, just on the single post pages templates: http://screencast.com/t/YtOQihCe9pw

I’m not sure how the AMP version is interpreted but you may try to add a hook like this into your theme’s functions: http://screencast.com/t/wYzX3F8b – http://pastebin.com/45icDfbD and also make sure you remove this condition: http://screencast.com/t/0EfP54gvJIKN ..do not forget about this second “{” here: http://screencast.com/t/tGvwIsek89

Give it a try and let us know how it goes!
Hope you’ll find this useful!

Thanks Chris, and again, please apologize the delay!

• This reply was modified 10 years by Lucian.

Hello MarioBoriassi,

Our latest update for the theme is Newspaper 6.7 as you can see here -> http://tagdiv.com/newspaper-6-7-update/ This update was released today 17 March 16 and the theme will come bundled with the latest version tested of Visual Composer 4.11.

Thank you for the message!

Hello,
We already have the audio post format on our update list and we will try to implement it in a future version, but I cannot say for sure when this will happen. I cannot promise it will be in the near future. Until such time, you can use this guide if you have coding knowledge to try and implement it:
https://codex.wordpress.org/Post_Formats
Thank you for your suggestion.

Hello thanik30,

Please ensure that you have disabled and have removed the old Visual Composer plugin and after you have installed from the panel according to our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this helps!

Thank you for the message!

Hello TofuBanana,

You cannot purchase the Visual Composer because it come bundled with our theme and you can install from the panel. For more information about how to install/update and use Visual Composer, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ -> https://forum.tagdiv.com/how-to-use-visual-composer/
When you buy the theme you have six-months access to support. The aspects related the sales and support are managed by Envato market. For more info concerning item support, you can go here: https://help.market.envato.com/hc/enus/articles/205923460_ga=1.48398304.777955303.1442556305 or ask the Envato help center here: https://help.market.envato.com/hc/en-us/requests/new

Thank you for the message!