Hi,
If you are using the Newspaper v12.6.1, what can be done is to disable and reinstall tagDiv Composer and tagDiv mobile theme plugin, delete those plugins and reinstall them from Newspaper plugins.
Also, if the theme was update to Newspaper v12.6.2 then the problem should be resolved.
Thank you!
Hello @otaku!
Check this guide: https://www.billerickson.net/block-styles-in-gutenberg/
In every update, we try to update different designs in our new demos: https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/
You can choose it from the available designs.
Thank you!
Hello @hank!
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a full backup before and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello @Airane!
Update WordPress, PHP, the theme and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please provide more information about your issue.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
If you can’t handle it, then I can try to help you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Hello. I updated Newspaper to 12.6.2 and there is a problem with stretched image in “Latest comments” widget. Please see image attached.
Hello,
If you have in the child theme only those files, then the layout of the website should not be affected when you update the theme, but it is possible that some theme plugins to not be installed/updated during the theme update. Also, Sometimes it is a good practice to set the main theme during the theme update and only after that to set the child theme to be sure that there is no function interfering with the theme.
Thank you!
Can someone please explain to me whats really happening, It has been almost a week since my website has been down due to the theme and I have been waiting patiently for a new updated, none yet.
This issue is really affecting my site and the traffic, please help out and do something fast.
Thank you.
wp-content/themes/Newsmag/legacy/common/wp_booster/td_page_views.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/valjespr/daxclusive.com/wp-includes/template.php on line 790
Hi,
I’m glad that you manage to resolve most of the problems.
Most of theme were caused by WordPress update, an the easy way to fix it is to also update the theme to v12.6.2
Now related to “in footer I have option (exit mobile version)” this is related to this option – https://i.imgur.com/Mffm8ep.png that should be disable. Also, the amp views are normally counted separately by the mobile view count (usually are display in google analytics).
I hope this will help you!
I have updated the Newspaper theme on my website from 9.5.2 to version 12.4 and I have a problem accessing the Cloud Templates Library.
My site is registered with the initial license license but I get an error that there is no dmain associated with me license key.
Also when trying to access the Cloud Templates I get the error : Envato key is missing or invalid. Please register your theme using a valid key and try again. Buy Newspaper Theme
What is the solution to the above? Do I have to buy a new license in order to complete the update?
Hi davidglass, indeed using that plugin with cloud template is not a good option since you need to do those edits after each theme update (this plugin is working ok with standard template that can be set in a child theme).
What I recommend to try is a different plugin, for this please check our guide – https://forum.tagdiv.com/adding-multiple-authors-articles/
Also, you can check this topic – https://forum.tagdiv.com/topic/multiple-authors-10/
Thank you!
Hello!
Update WordPress, PHP, the theme and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/
This issue has been discussed here: https://forum.tagdiv.com/topic/fille-missing-error-in-mobile-theme-while-accessing-the-article/
Thank you!
Hello everyone, with license key of mine i am only using i used before once for test a site then i unassaign it from that site also that site deleted.
so now i have a new update came to me for theme, but its showing this:
“Your license key is not assigned on this website. Please go to the “My License” management panel and assign it to enjoy the full benefits of your theme.
If you encounter any issues, don’t hesitate to contact us at contact@tagdiv.com
My License””
But in my license its showing one site is active nothing else, that one is only the site i am using so help me to fix it:
”
License key Domains Status
1c87e59d – **** – **** – **** – aa0645fe508a http://www.tokenjay.com ACTIVE Unassign
pixelweb.cc INACTIVE Assign
tokenjay.com INACTIVE Assign
“
Hi,
What version of the tagdiv Composer you have tried to upload?
Please try to update the theme.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Good day Support
After updating to the latest version of the Newspaper theme (12.6.2) the Mega menu is not showing the down arrow / or showing up on hover. When I inspect in the console, I can see the menu items.
Cache is cleared, I de activated any JS and CSS optimisation and still nothing showed up.
I do see a MIME issue in console but not sure if that is causing this. Please could you assist?
Website here: https://www.cbn.co.za
Hi,
It seems that the latest Newspaper update (12.6.2) has really messed up my site. The homepage navigation menu is suddenly a huge blue square 15 cm high on my laptop filled with code. I updated several plug-ins today including some Newspaper sub-themes that are not activated for my site.
How can I revert to a previous version of Newspaper and get my old website back?
Thanks!
My http://www.schatgraven.nl homepage is containing HTML since WordPress update or since Newspaper update or??
Thanks for helping me.
I’m experiencing near constant downtime on mymydiy.com and other sites. SiteGround is telling me that the requests on mymydiy are principally caused by: wp-json/tdw/save_css
They told me:
“If you know which plugin, script or setting is causing the numerous requests for “wp-json/tdw/save_css” to be made, I would recommend disabling it or consulting its creators on how to reduce the amount of requests.”
Top 10 requested URLs:
188046 /wp-json/tdw/save_css
68831
5074 /wp-json
1733 /feed
1455 /robots.txt
1051 /wp-includes/js/jquery/jquery.min.js?ver=3.7.1
952 /wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1
926 /wp-includes/css/dist/block-library/style.min.css?ver=6.4.1
897 /wp-includes/js/comment-reply.min.js?ver=6.4.1
771 /wp-content/plugins/instagram-feed/css/sbi-styles.min.css?ver=6.2.5
These issues also seem to coincide with the WordPress 6.4.1 update that rolled out. Trying to figure out what to do- any insights since the excessive requests seem to be coming from Newspaper and its associated plugins.
I updated from an old version (9.x) to 12.6.2
Suddenly, among many other issues that the update caused, the menus stopped working.
I would hover over them with the mouse, but they wouldn’t display the nested menus.
I spent literally hours disabling plugins and so on, before I noticed that they were working on different browser
I tried logging out of WordPress and found that the menus worked.
Just FYI so you can fix.
after the update, posts now look like this: https://prnt.sc/tFLKTwDUNpyc
The update deleted the composer and cloud templates plugins, and after the update had to reinstall them.
composer options are not there, even with the plugin being reinstalled.
Composer option gone screenshot: https://prnt.sc/j4kiFb7PC-C0
Did you update the theme to 12.6.2 ? it’s said it was resolved in that.
I’ve disable mobile theme because of previous error (white screen of death) And I’m still waiting for a stable theme-wordpres core update.
Latest WordPress update says the TagDiv Mobile Theme plug-in is “incompatible.” Please advise when TagDiv has updated the Mobile Theme for compatability with the newest wordpress update. I had to disable the mobile theme plug-in in order for the website to be useable on mobile.
Since the update, my site has crashed and TD composer has frozen. Need some urgent help this weekend as losing business. Anyone know of experts of support available form 3rd party freelancer sites ?
Hello.
Please add KakaoTalk to the SNS share button.
Kakao Talk and Kakao Story are different.
Kakao Story is not used by many people, and API support is scheduled to be discontinued soon.
Please consider changing to KakaoTalk for the next update.
Hi
I have Newspaper v9.8 which doesn’t allow me to update automatically.
If I deleted the theme and install the newest version, will all of my posts still remain?
Will I have to set up the theme settings again from scratch?
Thanks
Likewise, I had to disable the mobile plugin to restore any functionality, but I’d like to restore it… any updates on this?
