Search Results for 'update'

Hi,

First please make sure you use it like this: https://forum.tagdiv.com/how-to-manage-the-social-counter/
If still doesn’t start working please send an email at contact@tagdiv.com specifying this in your subject and we will send you the fixed version of this plugin as we had some issue with it and we managed to fix them but the new version of this plugin won’t be available until next theme update.

Thanks

Hi,

Unfortunately I can’t give you an accurate answer about this, we have to still have to decide when the next update will be. But considering the fact that we also work hard to release anew product and that we also have to fix bugs from our latest newspaper update so not sure but I think 2-3 month will take until this will be implemented.
Sorry for the inconvenience!

Thanks

Replied here!
Thanks for the message!

Hi,

Thanks for reporting this! I will add it on our issues tracker and we will consider it for future updates.

Thanks

Hi,

Thanks Christopher!
@nata77741@yandex.ru
First please make sure you use it right https://forum.tagdiv.com/how-to-manage-the-social-counter/
If still doesn’t start working please send an email at contact@tagdiv.com specifying this in your subject and we will send you the fixed version of this plugin as we had some issue with it and we managed to fix them but the new version of this plugin won’t be available until next theme update.

Thanks

Thanks Christopher!

@ntoulios88
Unfortunately from theme version 4.3 the fixed/responsive settings has been removed together with the 980px layout. We plan to rebuild the frontend in the future (next 2-3 months) and unfortunately we had to make this move.
Sorry about this and for the inconvenience.
Regarding the custom typography please make sure as Christopher mentioned to empty your browser cache also please make sure you have updated the theme right, following this guide: https://forum.tagdiv.com/how-to-update-the-theme/
Next make sure you deactivate all plugins and empty cache and check for this again.
Also consider, if using any CDN plugin to purge files as the old file version can be delivered and generate this issues.

Thanks for understanding!

Hi,

Please disable all plugins leaving just the Visual Composer active then empty cache and/or purge files if you use any cache plugins or CDN services and check again. If this still isn’t working please check your console for errors and also make sure your theme settings are saved. If not you have to increase the max_input_vars = 1000; value inside the php.ini file to max_input_vars = 5000;.
If you don’t have access to the php.ini file please contact the host administrator and let him know about this issue.
You could also updated the theme if the settings aren’t saved as we have made some changes in the latest versions so this won’t be needed anymore.
Hope this helps! Please let me know!

Thanks

Hi,

That happens when you use a mobile theme. Unfortunately this is how the theme works as it uses the same code for all screen widths styled via css which means that changing a pages content affects all screens, mobile also.
Not sure how you can achieve this, you could use js to detect mobile screens and load different content but you will need custom work for that. The theme hasn’t been designed to use a mobile template, you can always get a freelancer from sites like: http://studio.envato.com/ if you don’t know how to customize it yourself. Unfortunately we cannot offer custom work as we work hard on the development, updates, fixes and support.
Sorry for the inconvenience!

Thanks for the message!

• This reply was modified 11 years by Lucian.

Hi,

This happens when you also use the homepage with background template for your page and only if you use the stretch option for your background. We know about this issue, we have it on our todo list and we will try to fix in the next theme update. You can disable the stretch option for the background to prevent this or you can set a background for the slider also: http://screencast.com/t/p5dVMoMtCx if you want to use the homepage bg template or you could also change the template.
Sorry for the inconvenience!

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Glad it works! I have added this on our todo list and we will investigate and fix this in next updates.

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Hi,

Unfortunately I can provide you an accurate info about when the next update will be, probably within 2 or 3 weeks from now.

Thanks

Hi,

Thanks for reporting this, we know about this bug and we have it on our issue list and we will fix this on the next theme update.
You can use this css to add margin to the banner and fix this: http://screencast.com/t/vXAPJcaojKvl

.single .td-a-rec-id-header {
margin-bottom: 50px;
}

Thanks

Hi,

Unfortunately that is not possible as the YouTube video playlist only work based on videos ID, you can add though add your playlist by adding videos id’s and edit it when you need it updated.
Here is our documentation on how you can use the video playlists: https://forum.tagdiv.com/video-playlist/

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Hi,

Sorry for the delay.
1. Have you tried to change your file permissions? You can read more about how to achieve this here: http://codex.wordpress.org/Changing_File_Permissions

2. Regarding plugins you should also be able to update them after you managed to solve your file permission issue. The speed booster plugin when activated automatically moves the style sheets and js files to the footer so that is why you had css issue when you activated it as this plugin can cause conflicts when used with other plugins so make sure you check this without any other plugins active, just enable the Visual Composer plugin and the speed booster plugin.
You can use this guide for your page speed: https://forum.tagdiv.com/how-to-make-the-site-faster/
And also follow this tread where you can find solutions to many issues you can encounter regarding page speed: https://forum.tagdiv.com/topic/pagespeed/
You can use this contact@tagdiv.com if you want to send your login details.
Sorry for the inconvenience!
Hope this helps!

Thanks