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privateer scott
Participant
#0

After the update, my header menu disappears as soon as the image loads. Any direction is helpful.

Jimmy_X
tagDiv Member

It is true. Possibly Facebook fault, but I have this problem fix when i’ve been updated my theme to 12.6… Maybe it is a coincidence tho…

aaronwongxm
tagDiv Member

i did not update to 12.6 but i have this problem too on 12.5

MoselleTV
tagDiv Member

Same here.
Everything went well for my posts until yesterday evening. I started experiencing problems with my posts this morning, 1 or 2 hours ago. Did all my updates after that, hoping for a fix, but that did not help.

  • This reply was modified 2 years by MoselleTV.
Jimmy_X
Participant
#0

Hello everyone! After update 12.6 the link posts doesn’t have image in Facebook. Before the update everythings works great.

Any post link put in developers facebook share debugger get this warning, after scrape:

Unknown Image Error
Provided og:image URL, https://website.com/picture.jpg encountered an unknown error.

Thank you!

Calin
tagDiv Staff

Hello booomcha, thank you for letting us know about this. Indeed, there were a few more users experiencing this problem and the problem was related to php version. My recommendation is that if you have an old php version to update to v8 or 8.1
Also, if you want we can update the theme and make the necessary investigations to resolve the problem. For this please contact us via email and please provide temporary wp-admin and cPanel access.
Thank you!

Calin
tagDiv Staff

Hello,
Usually this kind of problems appears when after the theme update one of the theme plugins that were previously enabled now is no longer. To resolve the problem you’ll need to go to Newspaper > Plugins and install from there the plugins that you had previously (most of the time is related to tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack).
In case that there are still some p problem please let me know! Also, if possible to provide some screenshots or a link where to check those problems.
Thank you!

viscott
tagDiv Member

PHP Version 7.3.25 is where we are at. I cannot update the PHP on this server at this time.

I sent an email to support.

xyq146353
Participant
#0

Hi

I have checked the latest theme version on the theme panel, it shows the latest version is Newspaper 11.4.2. But the latest version currently is Version: 12.6, so how can I update the theme?

Screenshot: https://snipboard.io/D9x1oB.jpg
Our site: https://blog.ecoflow.com/de/

Thanks

Anamaria
tagDiv Staff

Hi,

You can’t update only one plugin, you need to update the whole theme and plugins.

Thank you!

rsaranlal
tagDiv Member

Hello Bettina,
I’ve tried the steps mentioned but the issue is still the same even with 12.6 update and also a new license.
I need immediate assistance as it is halting my work.
Please look into this ?

yofa1997
tagDiv Member

Several errors after the theme update, send us the previous version

booomcha
Participant
#0

Hi there, I got an error regarding the td-composer after I updated. I have since gone back to the previous version of the theme. After I did that, the error went away.

Here is a link to the screenshot: https://ibb.co/9hNBBfP

My site is: https://booomcha.com/

Thank you so much for your help.

viscott
Participant
#0

The update to 12.6 initiated and incurred an Ajax Error and the website now shows a 500 error.

The only way to get back into admin is to FTP and rename Newspaper to Newspaper777 and get back into Admin. However I cannot try to Activate the theme or roll back.

what-the
Participant
#0

I updated from 12.5.1 to 12.6 and the whole website layout is messed up.

Макс Kruglov
Participant
#0

After your wonderful update, the site is very slow, I click on the news and wait 2-3 minutes. What it is? What to do???

Michael Mensah
Participant
#0

Hello there, I just updated my Newspaper theme from version 12.5.1 to 12.6 but I have encountered an error on the site (moreoftech.com) after updating. Kindly help restore my site. Thank you!

https://app.screencast.com/vMToL3pUmORcy

santosh.thakur
Participant
#0

Hi Team,

We need td-composer latest copy of plugins because we are not able to update td-composer plugin partially.

Thanks

maciej-wr
tagDiv Member

Hi Bettina,

Thanks for the update – I restored a backup version and it works now. I’ll give it another go.

Best
Maciej

maciejzakrzewski
tagDiv Member

I had to revert to the previous version. However, this does not solve the update problem.

Juan
Participant
#0

Today, after the last theme update (v. 12.6) the blog doesn’t work. After activating the “TagDiv Composer” plugin, everything is blank, it’s even imposible to enter the WP admin. Nothing loads on page. The only “solution” is to desactivate the “TagDiv Composer” (with FTP) but the theme doesn’t work.

What happened? Yesterday everything was working fine.

Any quick solution? While I’m already looking for a temporary or permanent alternative theme.

maciejzakrzewski
Participant
#0

After the last update, this error appears:

Warning: Undefined array key “undefined” in /home/bartosz/domains/gorzow.news/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_css_res_compiler.php on line 545

gorzow.news

mochilerostv
tagDiv Member

Something is happening with the update because for example, updating to 12.6, the social media on sidebar shows the code. I’m gonna revert to an old theme version. Please, check this because seems to be a problem for other websites.

mochilerostv
tagDiv Member

Problem, solved. I revert an old version and the rror is not now. Thanks so much! I’m gonna update the theme to see if the error doesn’t appear again.

oap
Participant
#0

The color of the new Twitter logo ‘X’ is not blue. We waited for ~one month for this update, and you made this absurd mistake on the share button. Is it possible to edit only one button from the available options?

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