Hello!
We will update the documentation soon!
We’re sorry for this inconvenience!
Thank you for your feedback!
Hi. When I try to create new post or edit a post I get message that the editor encountered an unexpected error. I can copy the text from post or copy the error code like below. I use Newspaper 12.5.1. I updated some plugins and WordPress to 6.3.1. What’s more, this error only appears in Opera Browser on Windows PC – on the same PC but in Chrome it works fine, as well as on MacBook Air in Opera. Anybody know how to fix it?
TypeError: this.activateMode is not a function
at https://galaktyczny.pl/wp-includes/js/media-views.min.js?ver=6.3.1:2:59604
at It (chrome-extension://gojhcdgcpbpfigcaejpfhfegekdgiblk/web3/provider.js:2:586804)
at Function.ma (chrome-extension://gojhcdgcpbpfigcaejpfhfegekdgiblk/web3/provider.js:2:621991)
at n._createModes (https://galaktyczny.pl/wp-includes/js/media-views.min.js?ver=6.3.1:2:59564)
at n.initialize (https://galaktyczny.pl/wp-includes/js/media-views.min.js?ver=6.3.1:2:58973)
at n.initialize (https://galaktyczny.pl/wp-includes/js/media-views.min.js?ver=6.3.1:2:79857)
at n.initialize (https://galaktyczny.pl/wp-includes/js/media-views.min.js?ver=6.3.1:2:73432)
at h.View (https://galaktyczny.pl/wp-includes/js/backbone.min.js?ver=1.4.1:2:14648)
at n.constructor (https://galaktyczny.pl/wp-includes/js/wp-backbone.min.js?ver=6.3.1:2:2602)
at n.constructor (https://galaktyczny.pl/wp-includes/js/media-views.min.js?ver=6.3.1:2:106817)
Hi there.
I’m creating “My Page Title” custom elements to be used in several different places (templates, single pages, etc).
Let’s say I’ve already placed 10 of these “My Page Title” elements on pages and templates. Now I want to change the title color.
Is it possible to edit the master “My Page Title” element in one step? Or do I need to create a new “My Page Title – 2” custom element, and place the new version is all 10 places?
I tried using “Reset Style” on the placed elements, but that resets them back to their ORIGINAL element style. (In my case, it applies the default Page Title styling, not my custom styles.)
Thank you!
Hello everybody,
dont judge I know there had some updates in between.
But now I have a problem to update the tagdiv composer from 2.1 to 3.9. The tags are not supported anymore. Do I need to build the site from scratch or does anybody has a workaround here?
Best christin
Hello @autozilla !
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
You can build a sidebar with the TagDiv Composer. Steps:
1. Insert one new row (or delete an existing one).
2. Divide into two columns (2/3 + 1/3).
3. You can add whatever element you want to the second column and consider it a sidebar.
Thank you!
Hello!
Make sure that the theme and plugins are up to date.
Check if you have the Standard Pack plugin installed and active in Newspaper -> Plugins. (default templates)
execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer
Deactivate ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
Yes, all released updates have been installed
Yes it works now! The logo hasn’t updated though. The theme and all plug-ins are up-to-date. Any ideas?
Hi all,
How do I change the thumbnail for links? If I want to share a link to the homepage or a post, right now the image is our favicon. This is specifically for sharing the weblink such as via text message or email, not for sharing via social. The featured images in the posts and homepage are set, yet every time I share a link it’s always the favicon. How do I update the images for shared web address links via text message? Thanks!!
Hello!
Do you have the latest update of the theme and plugins?
Thank you!
Hello!
From Newspaper -> Updates: https://prnt.sc/eW8ZgIGBNvCh
Check the guide as well: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello @jakobcross6!
Please make sure that the theme and plugins are up to date, the plugins are active and the cloud templates are global or assigned correctly on your pages.
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Hello @onemediarelated!
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Hello Megan!
I’ve tried and it redirects me to the twitter.com.
Clear all the cache and try again in an incognito window.
Please update the theme and plugins because we fix the icon for the twitter as well.
Thank you!
Hello!
Unfortunately, we do not have so many settings for the mobile theme plugin.
I recommend using the new cloud templates in order to achieve that.
Actually, we have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Twitter icon is not updated. How can I updated twitter icon?
I have imported a Cloud Template & it created a Custom Post Type, Courses. Also there are taxonomies and Other Custom Post type like Reviews. Is there any I could delete those custom post type? If I remove them from functions.php will it come back again if I update?
Hello! I have the Social Icons element pre-installed in our footer as part of one of the Newspaper Themes we use. For some reason, instead of directing to social, each icon adds the page in view to the front of the address. For example, if you’re on this page:
https://rareparenting.com/books-for-children-about-disability
and you click the twitter icon in the footer, you are redirected to:
https://rareparenting.com/books-for-children-about-disability/www.twitter.com/rareparenting
instead of to the twitter page. Each icon adds the page in view to the front of the twitter address.
Can you explain how to fix this? Also, how do I update the twitter icon to the new “x” twitter logo?
Thank you!
Best,
Megan
I’ve tested again and same happend. I already flush cache, activated only tagdiv composer, same strange behaviour happening.
I think this might be related to the fact that it’s being used on Custom Post type page.
For example, in here you can see the pagination works well – https://gamingnovato.com/game/baldurs-gate-3/
But in here it does not – https://gamingnovato.com/?s=
Update: Did some more testing, and this is happening after I used the the option to filter single related from tag https://gemoo.com/tools/upload-video/share/553655976190017536?codeId=vz2EBnxZ52Ll9&card=553655971618226176&origin=videolinkgenerator
Hello @willkar!
Please make sure you have the latest update of the theme and plugins.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
Thank you!
Hello @central!
First, please make sure that your website is displaying the correct version.
Actually, we have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
After every modification, you need to re-index your website.
Thank you!
I encountered the same error, the Cloud Templates plugin was somehow deactivated or uninstalled, I re-installed it from the Theme Panel and the error got fixed.
I think this happened when I manually tried to Check For Updates from the Updates tab.
Hope this helps.
Hello @divyanshuprakash002 !
Actually, we have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Hello @newspatron !
Check this guide: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
I hope that helps you!
Thank you!
Hello!
We recommend that you have the latest update of the theme and plugins too. We can try to help you fix your website if you can provide us with more information about your issues.
Thank you!
