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Calin
tagDiv Staff

Hi Alex, this option is still on our list. Also, the update to 12.5.1 was made only for the new demo – KOREAN NEWS INSIGHT.
Thank you!

Anamaria
tagDiv Staff

Hi,

Using our theme, you can choose from 3 mobile versions; please check if you have the mobile theme plugin activated.
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edited with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Sam194
tagDiv Member

Update:
I’ve managed to find where the Single Posts imported from the CloudLibrary in the Theme panel go. I see you select that from in under the WordPress post section. That’s great.
I just need to find a way to edit the Single Post Template that I use? Can you explain if I even need a button in the wp-admin toolbar to do that, or is there another way to open up that Single Post Template in the TagDiv Composer? Thanks

Calin
tagDiv Staff

Hi RGLAS,
Can you please provide some more details and some screenshot related to the sections that ere no longer working correctly in 12.5.1 to check it and make a fix for the coming update.
Thank you!

Lekanolas
Participant
#0

After updating to the latest version of Newspaper, the header section of my site is not showing correctly.

It is only showing codes

https://ibb.co/fFXJn8W

Thank you,
Lekan

ThrustMedia
tagDiv Member

UPDATE: I’ve operated the site with all four of the Event Calendar plugins deactivated over today and I’m still having the same issue. I was told from your end previously when we were having the issues with the CPT and tagdiv edit that the Events Calendar plugin was causing all of the issues. It does affect whether or not we can edit in tagDiv, but it’s not the root cause. Something else related to the mobile page is causing the formatting break. The mobile page seems to be overriding the homepage and shop page somehow. When we fix either the desktop or mobile page, the other breaks. It happens with or without Events Calendar activated/deactivated. And by fix, I mean we go into the tagdiv and resave the page. It fixes the formatting on whatever page we are resaving, then breaks the formatting of the other (mobile or desktop). So only one format is functioning properly at any given time – either the desktop or mobile. They will not function properly together. Please advise on how we can remedy this. I have also submitted a ticket to the Events Calendar company with regard to the issue. Mobile theme issue is on your end, however. I have sent an email with the credentials to get into my site. But please let me know when you do because it’s going to break the formatting and I will need to go in and make sure to reset it so that my shop page doesn’t go wonky for my ads.

RGLAS
Participant
#0

After update problems with page loading correctly. front texts not correct, plugins not loading correctly.
Have restored my backup, and working again as it should.

mhariush
Participant
#0

good day. just updated the newspaper plugin and I’ve edited my ads code in the theme panel. it is like 30 minutes ago but it still loading.

robbykasch
Participant
#0

Did update from 12.3 to 12.5 newspaper theme and homepage is broken after update.
Can somebody pls help. Shows random code on front page, no footer, no logo, and so on. (althalla.com)

momokatt
Participant
#0

hello, after updating the site, I was asked to enter the license code again. ( sorry for my english).
first it gives me ok, but then it tells me to go to system status and click on reset key. then it tells me that the license is not active.
but before it was already activated on that site.can you help me?
thanx

tmaghrebt
Participant
#0

hi, i have this kind of error
[td_block_15 custom_title=”Latest News” limit=”12″ ajax_pagination=”load_more”]

many other errors while navigating

I tried to deactivate AMP,

this is my site https://themaghrebtimes.com/

thank you

Bettina
tagDiv Staff

Hello!

I’ve tested, and for me, the accent color remains the same as before the update.
Only if you install a new demo will the color be imported.
Make sure this is not a plugin conflict.

Thank you!

krystofdavid
tagDiv Member

And another strange thing happens on the main page – see video (https://streamable.com/4mx0zb). When I hover over a category, the link turns into a rectangle like this. It used to be without any problems. I’m convinced this is after a recent update. Could you please advise me how to fix this? Thank you very much.

rickyrt
tagDiv Member

hi it is randomly doing it again now, https://livingunrefined.com/

After working for a while, I haven’t updated anything for the last week

krystofdavid
Participant
#0

Hi, do you know why after the update my Related Articles area is showing with random blue color, when before it was showing in Accent color (red), which I have set for the whole site? My website is czechmag.cz. Thank you very much.

https://ibb.co/R9r1HjV

Jimmy_X
Participant
#0

Hello dear Newspaper Theme Users. I have the latest update of the theme and I try to solve some issues with newly (and so waited) User Reviews module.

I follow the steps on the guide “how to” but something is not quite right.

First of all, I use this theme on a portal with reviews (category) with subcategory (ex. Movies, Games).

Now, I’ve created multiple Criteria for Reviews (criterias are different for Games and Movies). Then, I created a Single Post from Cloud, special for reviews articles, and edited with TD Composer where I inserted possibility for User Review. So far so good for now.

Now, I have posts from reviews category with subcategory (Movies, Games). Each one of them contain, indeed, reviews with stars respectively, percentage. For each one of this posts I need to edit with TD Composer and select that Single Post created especialy for posts with Reviews for user to rate their own reviews for movie/game. For Movies I used specifically criterias, so for Games.

Now, the issues. That Single Post created (is based on Single Post Review (2) from Cloud), after I selected to apply on a Single Post with a review on it does not look ok on pagination. The post itself it’s streched to all the post with sidebar under it. I try all the possibilities with TD Composer to align this side by side (post content left, sidebar right) but failed every time, no matter what. How to fix this?

The other question is, how to assign automaticaly to apply that Single Post created specially with User Reviews on posts form reviews category with subcategory Movies, Games?

Another one issue is that Single Post with User Review it doesn’t show on mobile browsing. Ofcourse I created Mobile version of that Single Post (auto-copy of desktop vers.) but doesn’t apply. It just doesn’t work (post looks ok on mobile but without User Review in it).

Please help! Much apprecited!

Jim

apbforum
tagDiv Member

Now I see this message when I go to updates tab

“An issue has been encountered while trying to validate your license key”

tried to validate by resetting but no luck

apbforum
Participant
#0

Hi Recently we has issue with some of the plugins and we deactivated the plugins and updated the theme on our website and everything was down now. Not sure what is the issue. How can I debug? Now I am also unable to validate the newspaper license.

Bettina
tagDiv Staff

Hello!

Actually, we have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Bettina
tagDiv Staff

Hello @aaronwongxm!

Yes, you are right. We’ve introduced only a demo in the new update.

Thank you!

Bettina
tagDiv Staff

Hello @hadharm !

We’ve introduced only a demo in the new update. So, no other files were affected.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

We’ve updated the documentation slowly, but the documentation never stops at the 8.x version of the theme.
We’re sorry that the documentation is not up-to-date with each update. We strive to offer the best.

We will take in consideration your query!

Thank you so much for understanding!

Anamaria
tagDiv Staff

Hi,

You activate the mobile theme plugin, deactivate it, and clear the cache.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edited with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please update the PHP version to 8.0

Thank you!

Bettina
tagDiv Staff

Hello Melissa!

We’ve introduced only a demo in the new update. Check for updates in Newspaper -> Updates: https://prnt.sc/7K7vI6Ql7iAg, and the new version should appear there.

Thank you!

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