Page 274 – tagDiv support

Participant

#0

Jul 25, 2022 at 9:54 am

I suddenly started receiving huge log entries for UPDATE db queries. Each line over 16 M Bytes with indication “Got a packet bigger than ‘max_allowed_packet’ bytes”.

Single debug entry here: https://drive.google.com/file/d/16KHTKNpvjFLqD6kgO-sWX9Xj5ZDH58PC/view?usp=sharing

System info:
### wp-core ###
version: 6.0.1
site_language: el
user_language: en_US
timezone: Europe/Athens
permalink: /%year%/%monthnum%/%postname%/
https_status: true

### wp-parent-theme ###
name: Newspaper (Newspaper)
version: 11.5.1
author: tagDiv

### wp-server ###
server_architecture: Linux 4.15.0-167-generic x86_64
httpd_software: Apache/2.4.52 (Debian)
php_version: 7.4.27 64bit
php_sapi: apache2handler
max_input_variables: 10000
time_limit: 300
memory_limit: 512M
max_input_time: -1
upload_max_filesize: 32M
php_post_max_size: 32M
curl_version: 7.74.0 OpenSSL/1.1.1k
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###
extension: mysqli
server_version: 10.4.7-MariaDB-1:10.4.7+maria~bionic
client_version: mysqlnd 7.4.27
max_allowed_packet: 16777216
max_connections: 100

rvkumar739

tagDiv Member

Feature image visibility issue - reply

#448370

Jul 25, 2022 at 9:52 am

any update?

Calin

tagDiv Staff

Newspaper theme blocking handlebar script - reply

#448354

Jul 25, 2022 at 8:46 am

Hi,
The team from support, understand the situation best and we try to convince the developers team that this need to be fix as soon as possible, only that sometimes it is not so easy, but in the end gender problems are solved by developers, we hope that this time, it will be fixed in the coming theme update or if is not possible in the coming one.
Thank yo for your understnding!

canindia1

tagDiv Member

URL's disappearing from site resulting in Not found (404) - reply

#448330

Jul 25, 2022 at 6:00 am

URL’s disappearing from site resulting in Not found (404)

canindia1

Participant

URL's disappearing from site resulting in Not found (404) - topic

#0

Jul 25, 2022 at 5:59 am

dcheco

Participant

pleaseI need to download the update and envato does not give me the history… - topic

#0

Jul 24, 2022 at 11:25 am

chicabinaria.com I need to download the update and envato does not give me the history… I bought on themeforest… in 2016-17 please please.. i need to update

Satya Manthan

Participant

How to remove tags in post - topic

#0

Jul 23, 2022 at 7:17 pm

I want to remove the tag from my post (Ex. https://prnt.sc/EDi051oE0zGV), Theme use newspaper (Old Fashioned). I try Edit with tagDiv Composer but not show edit option https://prnt.sc/iO8N7bpgEqGe

Post URL: https://satyamanthan.in/jamnagar-news-update-gujarati-stay-on-gst-bogus-billing-accused-remand-order-by-high-court/

Anamaria

tagDiv Staff

Unable to Update theme ERROR! - reply

#448241

Jul 22, 2022 at 12:13 pm

Hi,

Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagdiv Standard Pack, tagdiv Composer.

Thank you!

Nikhilkashyap

Participant

Unable to Update theme ERROR! - topic

#0

Jul 22, 2022 at 11:42 am

Hello, I’m Facing lots of problem with update of Version: 11.5.1, Plugins are not working and I’m facing lots of issues with it.

Anamaria

tagDiv Staff

Single Post Page Design Consideration For Next Update - reply

#448225

Jul 22, 2022 at 8:48 am

Hello,

So, you are referring to this https://i.imgur.com/SO7tr43.png, I added this request to our list, maybe it will be implemented in the next update.
If you really want to change the way it’s working and looking, then this will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Calin

tagDiv Staff

from unlimited to max 2 licence !!!! what the heck! - reply

#448209

Jul 22, 2022 at 7:35 am

Hello,
According to Envato license terms a theme with a key can be used for a single end product (one online website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
However, we considered that a test site is also needed, so according to the agreement with those from envato, the same license can also be used for a test site. Therefore, it can be used on a maximum of 2 sites.
So, if you used a tagDiv product and you used it on more websites with the same license, this is not legal, and the system that checks licenses at that time was much slower and took a long time to identify this.
Now, according to the requirements imposed by envato, the system has been updated and it checks the license every time the theme makes requests to the server.
Thank you for your understanding!

nuglmedia

tagDiv Member

WP Editor not loading when trying to edit content of Column Text - reply

#448195

Jul 21, 2022 at 11:21 pm

@opjeklompen are you also hosted on a Managed WordPress GoDaddy account? I’m thinking this is something server side with the way GoDaddy sets their global file permissions. I still have not resolved the issue, but I will continue to post updates. Very frustrating as I love this theme, but am very limited with this inability to edit page content…

gono

tagDiv Member

What is the update? - reply

#448179

Jul 21, 2022 at 5:26 pm

So aside from new features, the other important bug fixes did not make it to this update? Like the SEO nofollow issue or review schema?

radioheadcastro

tagDiv Member

header ad is not showing on mobile - reply

#448177

Jul 21, 2022 at 5:10 pm

That is not what I’m talking about.

The ad you said is a google ad. That appears randomly and changes every time.

I’m talking about an ad that we manually insert using a plugin called Ads Pro.
It used to work properly until we updated the theme.
It also works fine on desktop, only on mobile is not showing.

Here you can see the ad I’m talking about: https://snipboard.io/IVH92L.jpg

The one for Dental Park, that’s an ad space that is rotating with the same ads all the time. That’s supposed to be showing on mobile too.

Anamaria

tagDiv Staff

What is the update? - reply

#448175

Jul 21, 2022 at 5:06 pm

Hello,

In the update was added a fix: Prevent sending XSS injection in block attribute and ajax search – courtesy to Erwan Le Rousseau (Automattic) and Ramon Dunker;
The update, which will contain many new options, will be available soon, it is currently being tested.

Thank you!

gono

Participant

What is the update? - topic

#0

Jul 21, 2022 at 4:02 pm

Hi
I just saw on TF that the theme has been finally updated today. However, there is no changelog or mention of the bugfixes etc. Could you give us some more details?
Thanks!

Anamaria

tagDiv Staff

The record is duplicated twice - reply

#448152

Jul 21, 2022 at 1:02 pm

Hello,

Yes, you can use the theme on two domains. Please be aware that you can only change the key after one month.
We’ve introduced the Manage License System, which can be seen in the latest update of the theme 11.4.3 in Newspaper -> My license. You can assign or unassign a domain from there.
The key will be automatically assigned to the first 2 websites where it was used. Then if needed you can unassign it and assign it to other websites.

Thank you!

pindextt

tagDiv Member

My site isn't update - reply

#448135

Jul 21, 2022 at 9:31 am

I deactivated the mobile theme, but my website is not updated. And the influencer template is not working properly.
This is sample page-
https://pindextt.com/top-22-most-beautiful-and-talented-women-in-music-industry/#

pindextt

Participant

My site isn't update - topic

#0

Jul 21, 2022 at 9:10 am

Hi,
My website is not updated. And in the mobile version, the sidebar, header, and footer do not work properly. The template is not working correctly.
My website is https://pindextt.com/

Anamaria

tagDiv Staff

CPT Custom Field at tagdiver composer does not show the ACF field I've created - reply

#448118

Jul 21, 2022 at 7:08 am

Hi,

These “issues” will be resolved in the next update, and I’m happy Bettina’s advice was helpful to you.

Have a nice day!

recons

tagDiv Member

TD Composer not compatible with PHP 8.1 and PHP 8.0 - reply

#448055

Jul 20, 2022 at 11:05 am

So that you know, 7.4 support for security updates will be stopped before the end of this year. So, basically, any time.

This should be not just consideration, but priority, because your product will be unsecure.

radioheadcastro

Participant

header ad is not showing on mobile - topic

#0

Jul 19, 2022 at 7:26 pm

Hi, the header ad was showing correctly until we updated the theme.
Header ads are showing fine on desktop and tablet. You can take a look here:

https://www.elperiodicousa.com/

Bettina

tagDiv Staff

Daily error in updates - reply

#447956

Jul 19, 2022 at 9:47 am

Hello!

First of all, please make sure you have a backup done, deactivate all the non-tagdiv plugins or the cache plugins you use, and then you can update the theme and the TagDiv plugins also.
I would gladly recommend you to make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please update your WordPress and php version too.

Hope that helps you!

Thank you!

Bettina

tagDiv Staff

'Video Duration' enabled, but not showing - reply

#447945

Jul 19, 2022 at 9:07 am

Hello!

Please make sure you have the latest update of the theme and plugins and check it out.

Thank you for understanding!

MauricioLuque

Participant

Daily error in updates - topic

#0

Jul 19, 2022 at 7:47 am

Every day in the morning I receive this message from my server control panel regarding an error in updates.
Please let me know what I should do to fix it.

====================================

Updates were not installed for the following items:

1. Website “example.com” (https://www.example.com): Failed to reset cache for the instance #6: PHP Fatal error: Uncaught Error: Undefined constant “TD_THEME_NAME” in /var/www/vhosts/myserver.com/example.com/wp-content/plugins/td-subscription/includes/td_subscription.php:528
Stack trace:
#0 /var/www/vhosts/myserver.com/example.com/wp-includes/class-wp-hook.php(307): td_subscription->{closure}()
#1 /var/www/vhosts/myserver.com/example.com/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#2 /var/www/vhosts/myserver.com/example.com/wp-includes/plugin.php(476): WP_Hook->do_action()
#3 /var/www/vhosts/myserver.com/example.com/wp-settings.php(576): do_action()
#4 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1291): require(‘…’)
#5 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1212): WP_CLI\Runner->load_wordpress()
#6 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(23): WP_CLI\Runner->start()
#7 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/bootstrap.php(77): WP_CLI\Bootstrap\LaunchRunner->process()
#8 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/wp-cli.php(27): WP_CLI\bootstrap()
#9 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/boot-fs.php(17): require_once(‘…’)
#10 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/wpt-wp-cli.php(31): require_once(‘…’)
#11 {main}
thrown in /var/www/vhosts/myserver.com/example.com/wp-content/plugins/td-subscription/includes/td_subscription.php on line 528
Fatal error: Uncaught Error: Undefined constant “TD_THEME_NAME” in /var/www/vhosts/myserver.com/example.com/wp-content/plugins/td-subscription/includes/td_subscription.php:528
Stack trace:
#0 /var/www/vhosts/myserver.com/example.com/wp-includes/class-wp-hook.php(307): td_subscription->{closure}()
#1 /var/www/vhosts/myserver.com/example.com/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#2 /var/www/vhosts/myserver.com/example.com/wp-includes/plugin.php(476): WP_Hook->do_action()
#3 /var/www/vhosts/myserver.com/example.com/wp-settings.php(576): do_action()
#4 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1291): require(‘…’)
#5 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1212): WP_CLI\Runner->load_wordpress()
#6 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(23): WP_CLI\Runner->start()
#7 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/bootstrap.php(77): WP_CLI\Bootstrap\LaunchRunner->process()
#8 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/wp-cli.php(27): WP_CLI\bootstrap()
#9 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/boot-fs.php(17): require_once(‘…’)
#10 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/wpt-wp-cli.php(31): require_once(‘…’)
#11 {main}
thrown in /var/www/vhosts/myserver.com/example.com/wp-content/plugins/td-subscription/includes/td_subscription.php on line 528
Error: There has been a critical error on this website. Learn more about WordPress diagnostics. There has been a critical error on this website.

Cookie	Duration	Description
cookielawinfo-checkbox-advertisement	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duration	Description
_ga	2 years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gat_gtag_UA_43963494_1	1 minute	This cookie is set by Google and is used to distinguish users.
_gid	1 day	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.

Cookie	Duration	Description
IDE	1 year 24 days	Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
test_cookie	15 minutes	This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
YSC	session	This cookies is set by Youtube and is used to track the views of embedded videos.

Cookie	Duration	Description
CONSENT	16 years 5 months 26 days 13 hours 25 minutes	No description
yt-remote-connected-devices	never	This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video.
yt-remote-device-id	never	This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video.