- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
- Apitd_api_module::update_key
- Apitd_api_module::update
- Apitd_api_block::update_key
- Apitd_api_block::update
- Apitd_api_header_style::update_key
- Apitd_api_header_style::update
Hi. I was wondering how you suggest configuring the image Lazy Load option in Newspaper Theme > Template Settings with the newest update to WordPress that has lazy load built-in.
Should we turn off in Newspaper or leave both on? What kind of testing have you done?
Thank you.
Hi,
Normal if there was only a theme update, then there should be no changes, pleas clear all cache and purge the CDN (if you have CDN).
Check with tagDiv Composer that you have set the code set in post content -> https://i.imgur.com/YJGdxPC.png
Also the code that is apply (the one from your example) can be set like that only from elements, also check if you have set in theme panel a custom css -> https://i.imgur.com/Om2NrVm.png
Let me know the results!
Hi Jose, with the last theme version you can use the responsive version for mobile or you can try the new mobile page option -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ in this way you can make the mobile layout and content how you like using tagDiv Composer and without affecting the desktop version.
Thank you!
Hi Topfgartenwelt,
Yes, you can comment that code but the problem will be that you’ll need to do that after each theme update.
If you use the standard pack to disable that option, then the settings for mobile theme will be saved in database, and will not be affected if the standard pack will di removed or you’ll make a theme update.
You can try the option you want, I personally recommend the second one, in that there will be no need for changes after theme update.
Thank you!
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hello !
Unfortunately at the moment our developers are working on it. As soon as we have an update on it we will let you know.
Thank you !
Hello,
with one of the latest updates, now default font overrides the custom font size set in page builder under Typography panel on paragraph options.
You can see what I mean here, this is the page before updating the theme:
And this is what it looks like now:
The paragraphs “Le reazioni di Tirolo e Bolzano” and “L’intervento della ministra De Micheli” should be 20px, instead they fallback to the default of 17px because of this line in css:
.tdi_145_a00, .tdi_145_a00 > p, .tdi_145_a00 .tdb-block-inner > p {
font-family: Titillium Web !important;
font-size: 17px !important;
}
Looking forward for a reply, thanks in advance.
Hello!
Theme can be update also manually, via file transfer, and via WP. You can check more about this in our guide from here: https://tagdiv.com/update-newspaper-theme/.
Thank you!
Hi Calin,
Thanks for the reply. I noticed that I indeed have the automated update activated from hosting provider settings. Still it’s quite odd that the auto update deleted all custom work/settings from Newspaper – Well, no harm done, because I was managed to redo the settings quite easily.
Thanks!
Janne
Hi,
@bonvoyagefroggy
Please update the theme as soon as possible. The version you are using (9.2.2) is quite old and may not work properly with the latest WordPress version. I see you have updated WordPress but not the theme. We usually release a theme update when major WordPress updates take place, like WP 5.5. Updating both is recommended.
Same for everyone basically, if you are using older theme versions, either Newspaper or Newsmag, please update as soon as possible.
The changelogs for the themes can always be seen here
– https://tagdiv.com/newspaper/
– https://tagdiv.com/newsmag/
If after updating there is still an issue with the composer, or other issues, please send us an email at contact@tagdiv.com and provide a link to the website and admin login, so we can take a closer look at it. Let us know and we will try to help as much as we can.
Thank you!
The right-hand side column has gone in the middle of the content and when I try to edit it, the following message appears:
Errors at columns: 2(models) : 16(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
I have everything updated to the latest version.
Today see update for WPBakery Page Builder, and changelog is “17.11.2020 – ver 6.4.2
– Fix: WooCommerce 4.7 compatibility issues resolved”.
I don’t know if it’s related.
update: we were able to solve this by downgrading the version of woocommerce plugin to 4.6.2.
Ok, but I deactived the sticky header in the same js.file and here you didn’t tell me that I have to unminify it before doing that. Is there no way to set the listener to passive? If I would unminify it, which part of the code I should set to passive?
Will you take it into account in the next update? Because it is always reported as a failure.
Greetings Kathrin
So I have to install the plugin, disable the view count and than delete the plugin?? That seems a little bit weired.
In the following path: /wordpress/wp-content/plugins/td-composer/mobile I found the following code:
// posts view count with ajax
if( td_util::get_option(‘tds_ajax_post_view_count’) == ‘enabled’ ) {
// ajax get & update counter views
if( is_single() ) {
if( $post->ID > 0 ) {
td_js_buffer::add_to_footer(
‘jQuery().ready(function jQuery_ready() {
tdAjaxCount.tdGetViewsCountsAjax(“post”,’ . json_encode(‘[‘ . $post->ID . ‘]’) . ‘);
});’
);
}
}
}
Isn’t it possible to comment that part of code out? I don’t wont to install the standard pack because it slows down the theme extremely.
Greetings Kathrin
Hi janne-l, the theme it can not be updated it self, only if you use some options from WordPress or host to check the updates and set theme on automatically. Also theme plugins are automatically install and update, but you still need to push a button for this, you can check more about this in our guide from here -> https://tagdiv.com/update-newspaper-theme/
Thank you!
TTFB is high while loading the site and its pages. Deactivated all the plugins and found that the issue is present. Checked with the hosting provier and they told everything looks fine from their end. This high TTFB was noticed by another user in this forum using newspaper theme, who stated that the recent update has caused the issue. The recent wordpress version does not seem to be the cause. Looks like the newspaper theme V 10.3.7 is facing this issue. Please extend your support to resolve the same. Thanks.
Hi,
We hope that this week to make a theme update and the problem will be fix, also, if you want I can ask a developer if he can provide the solution that was made for this problem and I will let you know what it’s need to be done and where.
Thank you for your understanding and sorry for the inconvenience!
Hi,
You can create a mobile page only if you want to change the elements for mobile version -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you just want to make some small edits, use tagDiv Composer -> https://i.imgur.com/ElRhSRH.png and in composer sidebar click on the mobile view -> https://i.imgur.com/4CbFIRe.png
Thank you!
I licensed the newest version of this them, but my old version didn’t include the “update” panel. How do I go about updating to the new theme version?
In the update section mine says :
jQuery.fn.live() is deprecated
wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js: jQuery.fn.load() is deprecated
and also to contact developer
Hi there TagDiv team.
I use the wp ninja tables pro plugin (their dev investigated that there is a theme issue)
On mobile devices (and amp), after theme update, the tables don’t show up correctly, probably the theme overides the settings of the table (fixed image dimensions, hide columns on mobile etc).
Please note that I CAN NOT add the shortcode using html/text modules from tagdiv because they don’t save!
Link egamers.io/blockchain-games-list/ (from smartphones)
thank you
As per mentioned, I have already tried to delete all shortcodes inside my homepage and appears to be the same.
I have also tried to uninstall all tagDiv plugins and reinstall again.
I have also deactivated all plugins but using only tagDiv ones.
I have even reinstalled the newest wordpress update.
I was using it successfully few minutes ago and it just suddenly do not work.
*I have been using it without any problem for few months time, it just suddenly becomes blank since yesterday. I have not installed anything new.
*FYI, I have a cloned testing site that I have the newest wordpress version but old version of tagDiv plugins and it is still working fine.
*I have sent an admin login id & password to your team via email.
Thanks.
Hi,
I think that the theme updated it self last night by it self and now the hole website is broken. First the tagdiv plugin was not activated automatically (I activated them). Theme was inactivated (I reactivated it). All my custom CSS are gone. Footer text gone. Logos gone. Enable thumbs sizes gone. Favicon icon gone. Any ideas what might have happened and how to fix the issue?
Edit: All the settings that I have made are gone
Thanks
Janne
Hi,
Indeed this seems to be a problem, for most of users, the menu from the new option of mobile page is not save. Our developers are working to this problem and soon it will be a theme update that will be this problem.
Thank you for your understanding and sorry for the inconvenience!
