Hi!
I’m sorry that you are facing issues using Newspaper Theme. The page loading speed for both mobile and desktop depends on many factors and you can’t compare an empty theme like Twenty Twenty with a fully functional, features loaded theme like Newspaper that helps you create a website in a few hours.
We know that you requested us to optimize the page loading speed and our development team refused your invitation as your website is slowed down by the ads loading on your website. I’m sorry, we really wanted to help you, but we can’t optimize the ads as on each page load, the speed tests are waiting for the ads to get fully loaded. So, if in a specific moment, the ads server takes 10 sec to deliver the ads, your page results will display 10 sec delay added to the rest loading time.
The other recommendation was to use the Mobile theme, and now (after the last update) optimize the pages for mobile. You can find more about the new optimization for mobile in this article – https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ .
We are not deceiving customers. We are building a long term collaboration with our customers. You can see on our demos what page loading speed score can a website loaded with content can have. ca However, page loading speed can depend on many factors, and each website is unique from this point of view.
Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
We can’t not provide a solution for you here, right now as we do not know what are the conditions on your website. You can make the following tests:
1. Activate tagdiv Composer and Standard Pack, install a standard demo and check the page loading speed, then disable the Standard Pack and activate the cloud template and install a pro demo. You’ll see that the speed will improve significantly. Also, you should consider creating the mobile optimized pages for each of your pages to improve the speed on the small screen devices.
2. Test your website in a page speed test la GTMetrix or Google Pagespeed Insights and check the loading time on the ads, fonts and tracking scripts – if there is something there that slows your website down, take action.
Our developers are constantly working on improving Newspaper Theme performance. If you need our help, please send us an email at bogdan@tagdiv.com, we’ll evaluate your client’s website and see if there is something we can do to assist you.
Thank you for your understanding!
Hi NBlack, if I understand correctly the problem is with Instagram social counter, for Instagram you need to set an api key -> https://forum.tagdiv.com/instagram-widget/ in this way you’ll be able to display the feeds. Unfortunately for the moment the number of follower that need to be display in social counter, in 90% are blocked by Instagram api, our developers need to find another way to provide this data or maybe will implement a new api only for this, but this will be available only in the coming updates.
Thank you for your understanding!
Hi,
Unfortunately for the moment there are no options to filter the live search results, sorry! Is possible that in the coming updates to be add an option for this, but I can not be sure 100%.
Thank you for your understanding!
Hi,
In that File dropper is a short video where you’ll see that the categories from backend are somehow blocked when you are using some extra plugins, you need to find that plugin that create this problem.
And yes, the code that I provided above is affecting only the frontend, I made some test with the code and without that code and these were the same, the only changes were when I disable the extra plugin that you had enable, now I’m not sure, but is possible that one o these plugins after the new theme update to no longer be compatible with our theme.
Thank you for your understanding!
Since I updated the Newspaper theme I have problems with my mobile pages.
If I activate the “Enable/Disable Mobile Theme” button, the pages are NOT showing at all.
If I activate the “Enable/Disable Mobile Theme Page Grid” button, the content of the pages showes, but the design is wrong. It’s just blank text.
What am I doing wrong? Before the update it was all fine!
Hello,
https://en-nz.wordpress.org/plugins/my-custom-functions/
I made my own plugin as well just for Custom Function. But, no luck. Whereas, this plugin working fine with other themes.
I can’t add functions every new update. Please help.
Hi! When I key in tags, sometimes it automatically removes it and wasn’t saved. Please assist.
Found this article
https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
which shows how the mobile theme / page was made with TagDiv composer, but once it’s done, how do you use this theme on mobile?
Hi, I have updated mobile logo but it’s not updating in the mobile view
can’t click on mobile
homepage acting weird on desktop
trishintel.com
Hi,
Indeed some of that code it is from the theme, unfortunately the only way to remove it is from theme files, most of theme are set using minify css.
Unfortunately even if you remove them from the theme after a theme update the code will be set back.
I know that there were some plugins that can remove un use code to be load in theme, unfortunately I can not remember the name of that plugin.
Thank you for your understanding!
1. File dropper? What do I do with this?
2. U say frontend. How can add category backend?
3. I did not have this problem before Updating V. I have not installed any new plugins except the ones required for the Update V. ???????????
[Update] It works with the “Share” button, but it doesn’t work with “by” and “updated” in an article.
Hi,
The problem with the footer, I think that you have set the global one, pleas access the header manager -> import a footer template and make it as you like -> https://i.imgur.com/aqrOguG.png ->https://i.imgur.com/fOSAtOc.png normal this is the new option for mobile pages added in Newspaper v10.3.7 -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ if you want try only responsive version, set no mobile page -> https://i.imgur.com/F0Bu7Pk.png and it will be display the one from desktop.
Thank you!
Hello,
I have a problem with the translation of the theme (english > french).
I followed this tutorial : https://forum.tagdiv.com/loading-translations/
But it doesn’t work (cache cleared), the site is still in English (“by”, “updated”, “share”…) and not in French.
Thanks,
Hi,
I think that I understand, you have two footers, but these are for mobile version -> https://i.imgur.com/lgaGsMT.png not desktop version, please get a footer template from here -> https://i.imgur.com/hkFKBxT.png then you should be able to set it in theme panel -> https://i.imgur.com/H01FDU2.png or using the header manager -> https://imgbb.com/W2T2Scc
Please try like this and let me know the results!
Thank you!
Thank you, is this something that will happen after every update? I updated the theme in the morning and it started working again properly in the afternoon.
Thank you.
Thank you. Yes Landscape view worked. Is there a problem with TD composer / cloud. It is EXTREMELY slow. I’m not sure if this is a TagDiv issue or my hosting — I’m using BlueHost. It was fine until 2 days ago and it became extremely slow one day after I updated to the latest version of Newspaper. Is there an issue with BlueHost and the latest Newspaper version.
Hi Tagdiv, I own the Teknobilimadami.com website.
I’m trying to update some of my WordPress pages with the TagDiv Newspaper theme, however whenever I try to load up the page through theme editor, it fails to loads and says:
Error at zones: 5(models) : 2(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Please look at the screenshot :
Does anyone have any tips for fixing this?
NOTE : I have extended the license of the theme I purchased for 6 months.
I have extended the license of the theme I purchased for 6 months.
I sent an e-mail via admin@teknobilimadami.com
Hi,
Everything in my Media library has been doubled (or more). Every picture, every pfd file, everything!
This could be after deactivating the WPML Plugin but I checked this and everything looked normal. Or it could be caused by the theme update…
How can I solve this?
Kind regards,
Anne
Hi,
There are some general settings in theme panel, but this will apply on entire website -> https://i.imgur.com/5q4pCT3.png -> https://i.imgur.com/vkZV7fR.png
Also when you are using a custom post type, you can set templates in child theme, therefore these templates can be edited without losing the content after theme update.
Thank you!
After the theme update my side did this ?
What to do?
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Basically the whole site was working fine before the update but now it looks like I’m going to have to redo all the pages/templates for mobile? Please tell me this isn’t the case?
I’ve updated the them and now I see a “Mobile Page” “No Mobile Page” header in the top bar, but I set up the mobile settings in the tagdiv editor?
Hi,
By default the grid set on that demo it will look like a slider on mobile -> https://i.imgur.com/HIf64rT.png you can achieve a different layout if you are using the new option added in this update, where you can create a new content with tagDiv Composer for mobile -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Hope this will help you!
Thank you!