We updated the theme and it is the most stupid thing you guys could have done – changing the AMP URL.
Seeing a massive drop in traffic after the URL update. thats pure stupidity from your side guys to change the permalink of all AMP URLs.
Hi Calin,
I have sent you the info requested yesterday and I sent some more to your email contact@tagdiv.com today, could you please update me if you still require my hosting login if not I will change the password now. I hope to hear from you soon.
thank you in advance
Regards
Shelly
Hi,
If you made some changes in the theme file, then you’ll need to reinstall the theme or update it, in this way the changes will be override by the theme.
In order to reset the theme settings please check the options from Theme panel>Import / export -> https://www.screencast.com/t/9sdPXMcU
I check your website and you are using an old version or Newspaper ( v8.8.2), note that Woocommerce make some changes that is not longer compatible with the theme version that you are using; in order to solve this problem I recommend you to make a full backup to your website and make a theme update; here you can check our changelog ( down in page ) to see all the changes and the news from our theme -> https://themeforest.net/item/newspaper/5489609?s_rank=1
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Thank you!
Hi,
I check your website and you are using an old version or Newspaper ( v8.7.2), note that Woocommerce make some changes that is not longer compatible with the theme version that you are using; in order to solve this problem I recommend you to make a full backup to your website and make a theme update; here you can check our changelog ( down in page ) to see all the changes and the news from our theme -> https://themeforest.net/item/newspaper/5489609?s_rank=1
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Thank you for your understanding!
Hi,
If you want to have a different header/or build a new one, you can do it using the header builder that was implemented in our theme since Newspaper v9.5
-> https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/
Get a beautiful Overlay Header with Newspaper Theme -> https://tagdiv.com/overlay-header-newspaper-theme/
Is no need to set a blank page just edit the page were you want to have a different header and set it on that page.
If you want to have a global header you’ll need to set it in theme panel -> https://www.screencast.com/t/dnHozn7zH and all pages/categories/posts that do not have set an individual header will have that header set.
For individual header you’ll need to edit that page/post template/category template… and set in it the header that you want, and on this posts/categories templates or page will be set that header ( the individual will override the global header for that post/page ).
Thank you!
Hi,
The tagDiv Cloud Library is include in our theme since Newspaper v8.8 in order to use it you’ll need to make a theme update, if you are decide to do this please make first a full backup to your website, here you can see in changelog all the feature that are now in our theme -> https://themeforest.net/item/newspaper/5489609?s_rank=1
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Thank you for your understanding!
I have tried a different AMP plugin (AMP for WP) and when that one is active Google recognises it as a valid AMP page.
For now I will continue modifying my website using this AMP for WP plugin.
I am still incredibly frustrated by how this theme update has made me spend two days trying to fix a website that was working flawlessly. I’ve gotten multiple emails from Google telling me my traffic is getting affected.
Not a happy customer.
Okay thank you very much for your answer. And do you know how to make it put about my last 3 updates with the images of my articles a little like the little slide that I already have on my homepage?
Thank you very much for your help.
When I updated the theme, there is not blank page available from the list of page builders on the right sidebar. I need to remove the standard header on one of my pages and use the header from the Tagdiv Cloud library.
even if I create a new page always the same error!!
It is all active and update.
I have send email to ‘contact@tagdiv.com’ for help with admin user
Thanks
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
After theme update please check the theme plugins to be updated and activate in specially tagDiv Composer and tagDiv Cloud Library if you are using elements from cloud -> https://www.screencast.com/t/aNq9x55w
Were Recommend to make the update manually, because in this way you’ll get from themeforest the last theme with all files ( plugins ) and documentation.
Thank you!
Hi,
Yes, now this is possible, since Newspaper v9.5 our theme have a new option, header builder -> https://www.screencast.com/t/1jwi2J4d -> https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/
Get a beautiful Overlay Header with Newspaper Theme ->https://tagdiv.com/overlay-header-newspaper-theme/
In order to use the header manager you need to have tagDiv Composer and tagDiv Cloud Library activate.
Thank you!
Hi,
Unfortunately this option is not working for the moment with infinite loaded, this will be treated/fix for the coming updates.
Thank you!
Hi,
The mobile homepage is predefined, the content that is displayed in it (meaning the top grid and latest section) don’t have any settings at the moment.
So if you want to change for example the number of posts in the top grid, you would have to modify it here – http://prntscr.com/n6doxf
The number of the posts in the latest articles will be the one set in the wordpress dashboard here – http://prntscr.com/n6dxqq
Or you could modify it here – http://prntscr.com/n6dy9e – http://prntscr.com/n6dyfx
We will add more options in the mobile theme in future updates. There may be settings for the number of posts as well. Sorry for any inconvenience.
Thanks
Hi Calin,
Thank you for your answers.
I do not understand the point 3 how to fix the speed booster. I do not have coding technical background :), I saw your template said I don’t to have any technical background to use your template that why I bought it.
I read all the web links you gave me for point 3.
my issues remained with:
3a)v4.9.3 – Disabled – incompatible plugin detected: amp/amp.php – how do I make it active?
3b) 256 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress. – is there any way you could include in your theme update plugin. I had the Newspaper 9 version.
Thank you in advance.
You have a great day.
Regards
Shelly
good morning, I have a problem after updating the template from 9.2 to the current version. The preview of the articles is no longer visible (refer to the homepage) is the modification of the home page itself I can’t do it because it gives me the following error.
‘Error at zones: 5(models) : 1(dom). The model does not match the content’
Is it possible to get help? Thank you
Nevermind. Fixed it. It’s worth noting that the plugins will automatically disable with the update
Ok, when I updated the theme, it completely screwed up my entire homepage.
http://www.supergeekreview.com
What’s worse is TagDiv Composer is now gone! Please help!
Hi,
When you update the theme, the old plugin will be disabled and it is necessary to update them from the Plugins section from here -> https://www.screencast.com/t/VbY3X1slg Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hi,
The Visual Composer comes bundled with this package, and it no requires some activation. You only install it according to our useful guide which can be read from here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Regarding on Revolution Slider, notice that’s no problem with it and seems to return well results.
Thanks for your understanding!
Hi,
This problem was in some old versions of our theme, since 9.2 this problem was fixed -> https://www.screencast.com/t/Jqyeczf84vxc -> https://themeforest.net/item/newspaper/5489609?s_rank=1 , please make a full backup to your website and make a theme update -> https://tagdiv.com/update-newspaper-theme/
Thank you for your understanding!
Hi Calin,
I can not use classic AMP. There is no header menu, no footer menu and it is branded by WordPress.
I’ve received more than 100 Google error messages since the last update because of the AMP issue, and sometimes my page will no longer appear in Google search results.
Everything worked great before the update. Please show me a way how to solve the problem.
Thank you!
arti
Hi,
The Header of blocks is set using the h4 -> https://www.screencast.com/t/nC7EgRWwc only the title of post is set using h3 -> https://www.screencast.com/t/YUkhmO2px
Unfortunately there is no settings in theme to change those, you can change theme only manually in the theme files, but when you’ll make an update you’ll lose all those changes if you can not make theme in a child theme.
Thank you for our understanding!
