Search Results for 'update'

Hi,
Our developers have been informed about this issue, and it will be addressed in an upcoming theme update. We expect the fix to be released by the end of this month.
Thank you for your understanding!

Hi,
It appears I didn’t test this correctly, apologies for that.
The issue will be fixed in the next theme update. In the meantime, a developer has applied a fix on your website, so the message should no longer appear.
Thank you!

Hi,

Unfortunately, since the 3D FlipBook plugin is not on our list of tested plugins, there is limited support we can provide for this issue.
The first things you should check are:
Make sure you are using the latest version of the plugin. Ensure your theme is updated to the latest version (Newspaper v12.7.5)
Another step would be to test with previous versions of both the plugin and the theme, to see if the issue was present there as well. This can help identify whether the problem is related to a recent update.

Thank you!

Hi,
The tagDiv Standard Pack, as the name suggests, includes the old theme templates. These templates cannot be edited on the frontend and only offer limited control through the theme panel, where you can enable or disable certain elements.
They are based on an older code structure (from several years ago, before the transition to Cloud Templates), and unlike the newer system, they load all CSS and JS files regardless of whether those elements are actually used.
If you are using Cloud Templates, there is no need to keep the Standard Pack plugin enabled. After disabling it, check your website:
If you don’t see any shortcodes, it means no standard templates or elements are in use, and you can safely keep the plugin disabled (or even remove it).
If you do see shortcodes, I recommend re-enabling the plugin. Then, using the Theme Builder, replace those old elements (for example, swap them with Flex Blocks). Once everything is updated, you can disable or remove the plugin.
This way, tagDiv Composer and Cloud Templates will load only the necessary CSS and JS for each page/template, improving overall performance.
Thank you!

Hi,
Each theme update uses a specific plugin version. If you update the theme via Newsapper > Updates, the system will remove the current theme and install the new version. After that, the required plugins will normally be removed and reinstalled automatically (as long as nothing interferes with the plugin update process).
Alternatively, you can update the theme and its plugins manually. However, with both methods, there may be a short period (a few moments or minutes) during which the website may not display correctly until all plugins are fully updated.
For this reason, I recommend enabling maintenance mode while performing the theme and plugin updates. Typically, the entire process should only take a few minutes.
Thank you!

Hi,
Thank you for the update and for sharing your findings! You’re correct, what happened is that AdBlock was blocking ad elements, which made it seem like they weren’t removable. Once AdBlock is disabled for your site, everything works as expected.
This is entirely due to the browser extension, not the theme. We’ll consider adding a note in our documentation to prevent this confusion in the future.
Thank you!

Hi,
This can be done only if you edit the files of the theme plugin wp-content/plugins/td-standard-pack/Newspaper/includes/modules/td_module_6.php and uncomment the code line for meeents – https://prnt.sc/YTDI2939mTT3
The file can be set in a child theme, so when you update the theme, those changes will not be lost – https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hi,
If you have the latest Newmsg version 5.4.3.5 , then you can use the latest version of WordPress with the theme.
Just make sure that you have a full backup before doing the WP update, because you have quite an old version.
Thank you!

Hi,
The settings for this element can be configured directly within the tagDiv Composer on the Instagram widget element.
If you only want to translate or edit the text “Follow us on Instagram,” you can do so from Theme Panel → Translations. In the translations section, simply look for the text “Follow us on Instagram” and update it as needed – https://prnt.sc/oMnjon0t7C1o – https://prnt.sc/aEWd5L–l2V2
Thank you!

Hi,

Our Newspaper theme provides more options to set the mobile version:

1. Responsive Desktop Version – The default responsive layout that adjusts to mobile screens using tagDiv Composer – https://i.imgur.com/apZQZ0o.png
2. Mobile Page/Template – A custom mobile layout that can be created using the tagDiv Composer.
3. tagDiv Mobile Theme Plugin – A separate mobile theme that provides a dedicated mobile experience but is limited in edits and changes.

Note: When the tagDiv Mobile Theme Plugin is activated, it takes priority and will be displayed on mobile devices. If it’s not active, the system will check for a mobile page/template built with tagDiv Composer. If neither of these is in use, the responsive desktop version will be shown by default.

In this situation, since you’d like a different mobile version for mobile, you should use option 2.

Thank you!

Hi,
If this situation appears only on safari, it can also be related to teh last safari update.
This is the first report in recent years for this kind of situation, so there can be more possibilities. Could you provide some screenshots with teh problem?

Thank you for the information and email. We’ll check everything, and if we identify an issue with the update, we’ll make sure to correct it.

Hi,
Thank you for letting us know about this. I’ve passed it on to our developers, and they will review and address it in an upcoming theme update.
Thank you!