Search Results for 'update'

Hello,

Unfortunately, we can not say exactly the date when we fix this problem but hope to solve it in near future updates.

Thanks for your understanding!

Hi,

Please make show that you have the last version of them, and the tagDiv Composer updated and activate, check to have the last version of tagDiv Cloud Library activate.

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

If you have all this please deactivate all plugins and after that activate just the plugin that are tested on our theme.

Thank you for your understanding.

Hi,

Please follow the steps from this tutorials:
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

Hello alexjay020,

Please update the theme to the latest version of it (v.4.5), remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks.

Hi,

First please make a test, insert the cocacola id like in this image
https://www.screencast.com/t/s2tMZCFw8DEx
( is possible that the link to the Instagram are you using to may be expired )

If the problem is still there.

Please update the theme.
How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you for your understanding.

Hi wwsurfers,

I’ve inspect your website an appear that you no longer have set a feature image https://www.screencast.com/t/SuBy4pUB0O

Please add some feature image to that post update the posts and see if the problem is still there.

Thank you for your understanding.

Hi,

If you don’t have the last version of theme please make update

Also please provide some more details, some screenshots (with place you insert the id and error you get) or a link were I can find this error would be very helpful.

Thank you for your understanding.

Hi,

A child theme is provided in the theme package if you need one
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

The child is useful if you want to make modifications to theme files, add code in the theme files etc. Basically modify the theme and not loose the settings over an update.

Here are some guides with some general information regarding child themes
– https://www.wpbeginner.com/beginners-guide/wordpress-child-theme-pros-cons/
– https://www.greengeeks.com/tutorials/article/what-is-a-wordpress-child-theme-proscons-and-how-to-use-a-child-theme/
– https://codex.wordpress.org/Child_Themes

As I mentioned a child theme is included in the theme package, if you decide you require a child theme all you have to do is to install and activate it
– https://www.screencast.com/t/wJw2iF83eA

Thanks

Hi,

At the moment such effects are not available in the tagDiv composer. They might be introduced in future updates. We will try to add many new features in the composer over coming updates. Sorry for the inconvenience.

Thanks

Hi,

Please update the tagDiv Composer and activate it, also please update tagDiv cloud Library and activate it.

Thank you for your understanding.

Hi,

Maybe the theme did not update properly, try to reinstall it by FTP if possible
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Remove the old theme and upload the new one. Please make a backup before, just to be safe.

Thanks