Search Results for 'update'

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TonyPhotographer
Participant
#0

Hi, this past April I purchased a license for NewsMag and have it running here:

https://OnlinePhotographyTraining.com

Since April, the theme has been updated by the author, but when I try to update the theme on my website (updated through the WordPress update link similar to how one would update a plugin), my website, for lack of a better term, gets messed up. The homepage is scrambled as well as each of the individual pages. Luckily, I was smart enough to backup my website before I did the update so it was easy enough to restore.

I did not modify the theme in any way. Just reconfigured the homepage with TD Composer.

I, of course, would really like to update the theme. Can you offer any suggestions?

harryalbert
Participant
#0

Since updating the theme, the sidebar has stopped updating.

I have tried changing the Custom HTML widgets yet the changes don’t take effect so I removed the widget and replaced it, pasted the HTML but when I publish, nothing happens. I go back into customiser and the HTML I pasted there and then hit publish has disappeared.

There are too many issues with this theme now since this update. How do I get a refund?

simchris
tagDiv Member

JUST FYI, @Simion
noticed https error in forum update here just now

Mixed Content: The page at ‘https://forum.tagdiv.com/topic/adrotate-question-for-someone-who-is-using-it-with-newspaper-theme/’ was loaded over HTTPS, but requested an insecure favicon ‘https://forum.tagdiv.com/wp-content/uploads/2018/07/favicon.png’. This request has been blocked; the content must be served over HTTPS.

artprojectgroup
Participant
#0

Hi, I need to download the original version 8.0 to see what files was modified directly on the theme by the old webmaster.

I can’t update to the last version, 9.0.1, without a child theme with that modified files and the unique way to detect it is get a fresh copy of that version.

How and where can I get it?

Kind regards.

Dream-Inspirez
Participant
#0

My Social counter showing wrong number ..my fb page have 12k likes and it showing zero…everything is updated.
http://prntscr.com/km3j9i

its the screenshot

floridaguru
tagDiv Member

Hello, I recognized the same issues and it drives me mad – I think this is since the last theme update.

This only occurs, if you make changes within the tagdiv composer. If you make the changes in the standard wordpress editor and update the page, everything is good. If you make changes within the tagdiv composer and update the page, the characters are transmitted into those crazy characters.

This must be a utf8 problem. Please fix this issue, please 🙁

delizard
Participant
#0

Hello,
this is my website http://www.tuttosullegalline.it and i have Newspaper 7.7 theme.
It’s possible to update it from 7.7 version to 9? There’re some problems in this update?
The Newspaper staff offers the updating theme service (paying, of course)?

Thank you very much,
kind regards,
Francesco

COutpost
tagDiv Member

I didn’t see a module thumb setting for displaying “full size” images in a WP gallery. I did remove the code as specified here http://screencast.com/t/mXRDOVcXS and they are displaying full size now without cropping. Just wondered if there was a way to do this so when the theme updates, I don’t have to remove the code again. Thanks.

Bogdan B.
tagDiv Staff

Hello,

Please clear your cache as you had the same issue after 8.8.2 https://forum.tagdiv.com/topic/images-not-loading-8/
You seem to have the same reoccurring issue after each update so please clear all caching and disable all plugins for testing purposes. WE cannot recreate this issue on our end .
I tested on opera 55.0.2994.37

Thank you!

Noob
tagDiv Member

Hey Simon C
I’m not using wpbakery page builder. I have build all my pages on td composer but the catch is that before 9 version vc_hidden-lg vc_hidden-md vc_hidden-sm used to work in td composer which is not working anymore. if have used wpbakery page builder then even after 9 update there should be nothing wrong but I love td composer and that’s why I’m using it.
Simon
could you PLEASE email me the newspaper 8.8.2 version because I have more than 35 pages on my website and building all those pages again is going to take a lot of time and my website will be down whole time.
I hope you understand my problem
Thank you

Simion C.
tagDiv Staff

Hi,

You probably used WPBakery page builder before and it’s settings for hiding elements, try to deactivate the tagDiv composer if it’s active.
The composer will activate itself automatically after a theme update. That could solve the hidden item issue you are having.

Our composer also has options to hide elements, there could be a conflict between the two.
Let us know what you find.

Thanks

cucuteanu
Participant
#0

Hello,

Since the new update I noticed some article don’t show the pictures attached.

Thank you,

Dan

Simion C.
tagDiv Staff

Changing the page template should always work, select the one you want and update the page.
If the page doesn’t change, then most likely it’s a form of caching. Either server cache if you have one, or a caching plugin, or even browser cache (force refresh the page Ctrl+Shift+R).

Changing the template from the latest articles, will remove the latest articles and it’s sidebar. Only the content you entered in the page will be shown.

Catalin
tagDiv Staff

Hello MacZil,

Do you have updated your theme to the latest version of it via FTP way? Do you have updated all of the plugins? We recommend using only TD Composer plugin because this is our page builder which will be developed continuously. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Also, provide there more details about your problem.

Thanks for the message!

jcdesarrollo
tagDiv Member

Good Morning,

The action search strings gets 350 but not update the records.

Search strings

mlindia
tagDiv Member

Hi Simion and Tagdiv team,

We found the issue. It is “nginx” blocking the zip extension to be downloaded automatically or uploaded. It is AWS cloud server. You can make this one as case study and update your customers about the known issues.

Please close this thread as resolved.

Thanks for your time.

Simion C.
tagDiv Staff

Hi,

Be sure to check the theme update guide
https://forum.tagdiv.com/how-to-update-the-theme-2/
Probably you are uploading the whole theme package, not the actual theme zip file. That would explain the problem.

Thanks

italiastylz
Participant
#0

Hello (sorry for my english) i have a problem with my theme Newspapers 9.0
I have install it and i want custom the design.
I want add a slidebar widget but it don’t work
I have install defaut template :
Preview link
https://ibb.co/mvkEFz
When i have confirm this design
https://ibb.co/df038K
The widget don’t want stay next to the middle columns
I have WordPress 4.9.8, all my plugins was update.
I have activate slidebar on my theme.
My website : http://www.breakingvap.fr

Catalin
tagDiv Staff

Hello sportm,

Unfortunately, we know about this problem, sorry! Until we will fix this in the near future updates, please try to add the following code from here -> https://www.screencast.com/t/wPUoyYbHB

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

That would be a common issue with WordPress unfortunately. There are many topics about it online, and many possible solutions as well. The easiest is to simply install the plugin by FTP. Delete the old ones and upload the new plugins
https://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/
https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/

Or try various solutions from online topics and hopefully fix the problem
https://www.google.ro/search?q=wordpress+the+plugin+does+not+have+a+valid+header&oq=wordpress+the+plugin+does+not+have+a+valid+header&aqs=chrome

aminier86
Participant
#0

Hello, I just bought this template and it has been a great choice. all I want for now is to replace or add some new icons to the social icons that are displayed in this bar.

I can use the bar in the top menu to display the social icons.

and if I declare a new menu in the area where the icons are shown to the right of the main menu, I would have to change it with each new update.

and I do not know if I can use css the main menu and produce a pull-right as in bootstrap

Noob
Participant
Hide Rows - topic
#0

In newspaper 8.8 or earlier version i’m able use vc_hidden-xs in extra class to hide rows/blocks/elements on mobile or vc_hidden-lg vc_hidden-md vc_hidden-sm to hide rows/blocks/elements on different screens but after newspaper 9.0 update vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs classes are no longer working and my whole website is messed up. So is there any other alternate because my whole website is in really bad state or could you please email me newspaper 8.8.2 version.
i seriously wants to switch back to 8.8.2 version.

Brain916
tagDiv Member

Ok. What happens when I update the template? Will it override it?

Ingrid
tagDiv Member

So I got update. I was able to install theme via wordpress but it didn’t automatically redirect me to theme welcome panel – I got blank white page. The same blank white page as I got when I used FTP. Here is link when I click Live Preview – https://www.dringrid.ca/wp-admin/customize.php?theme=Newspaper&return=https%3A%2F%2Fwww.dringrid.ca%2Fwp-admin%2Fthemes.php.

So I have them installed but I can’t active it.

Please advise.

Ingrid

legalmediacompany
Participant
#0

I recently installed an on page seo plugin and I noticed visual composer was no longer available. When I went to disable and re-enable it I noticed that 5.2 came out. So I got the new 5.2 version and installed it. Now all my homepage content is stretched and I can’t seem to find the a container with all the homepage content. When I go to each row they are set to default and not stretched. Please help, all my main homepage content is stretched full screen width

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