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deanysus
Participant
#0

Hi,

After updating Newsmag with its most recent version, I’m seeing a few problems on the theme now:

1. On one of the pages I’m seeing this wp_booster error: https://i.imgur.com/aR7oLBZ.jpg

2. Social media buttons are not displayed now: https://i.imgur.com/mHxfClq.png

Any help on how to fix these issues?

Thank you!

deanysus
Participant
#0

Hi,

After the most recent WordPress update, Dropcaps and some other formatting features have disappeared.

Please see screenshot: https://i.imgur.com/y7sY8Z2.png

Any advice on how to bring that back for this theme?

Thanks!

ashtondj
Participant
#0

Hello,

After the update of Newspaper to version 8.7.5
the social counter of Twitter and Instagram go to ‘0’ .

Before my twitter has 6383 and my instagram has 739.

Theres nothing change on my preference.

Can u fix this please.

Kind Regards ,

Ashton J.

Simion C.
tagDiv Staff

@lucaapellegrini If there are shortcodes in the pages, then the composer is either not updated or active. Try again, deactivate the composer plugin and install it from the theme plugins panel
https://www.screencast.com/t/vv2dlQ30mAZ

In case the problem is not solved, send us an email at contact@tagdiv.com and provide admin login and also FTP access. We will take a look.

cwamerica
tagDiv Member

I just tried to delete the composer and reinstall it from the version in the recent theme update. I didn’t update anything other than the composer and it crashed my site again with this code:

Fatal error: Uncaught Error: Call to undefined method td_config_helper::get_map_block_shadow_array() in /home/childs18/childsworld.news/wp-content/plugins/td-composer/includes/tdc_map.php:662 Stack trace: #0 /home/childs18/childsworld.news/wp-content/plugins/td-composer/includes/tdc_main.php(32): require_once() #1 /home/childs18/childsworld.news/wp-content/plugins/td-composer/td-composer.php(35): require_once(‘/home/childs18/…’) #2 /home/childs18/childsworld.news/wp-includes/class-wp-hook.php(286): tdc_plugin_init(”) #3 /home/childs18/childsworld.news/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #4 /home/childs18/childsworld.news/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /home/childs18/childsworld.news/wp-content/themes/Newspaper/includes/wp_booster/td_wp_booster_functions.php(207): do_action(‘td_wp_booster_l…’) #6 /home/childs18/childsworld.news/wp-content/themes/Newspaper/functions.php(23): require_once(‘/home/childs18/…’) #7 /home/childs18/childsworld.news/wp-settings.php in /home/childs18/childsworld.news/wp-content/plugins/td-composer/includes/tdc_map.php on line 662

surfa
tagDiv Member

Hello!
Do I need to do anything, eg. active anything, to enable the new opt-in option for comments and policy confirmation in the modal sign-up? Neither shows up for me at the moment. I have updated to 8.7.5 and 4.9.6 respectively. I have also chosen a policy page in the WordPress settings.
/Joel

meri
Participant
#0

Hi,

I deleted/updated the theme and the plugins (without the multi purpose one) but everytime I try to activate the Mobile plugin I get this fatal error:
Fatal error: Cannot declare class Mobile_Detect, because the name is already in use in /home/coupdep7/public_html/wp-content/plugins/td-mobile-plugin/Mobile_Detect.php on line 28

Could you kindly help?

Arunchandran
Participant
#0

Hi,
When I tried to update Multi purpose plugin as part of the 8.7.5 update then, it shows some error like this
Fatal error: Cannot declare class td_api_multi_purpose, because the name is already in use in /home/website name/public_html/wp-content/plugins/td-multi-purpose/td-multi-purpose.php on line 43
please help me to solve this problem

biggleem
tagDiv Member

Just updated my site to the new version. But the theme is posting the code. how do i fix. I have cleared my cache and everything. http://wccg1045fm.com

tszabolcs
Participant
#0

Hey,

After installing the 8.7.5 update and upgrading to WP version 4.9.6, the Multi-purpose plugin was switched off, and when I try to switch it back on, I get a fatal error with the following text:

Fatal error: Cannot redeclare on_tdc_init_multipurpose() (previously declared in /var/userdata/web/elsoleutes.hu/website/www/wp-content/plugins/td-composer/td-multi-purpose/td-multi-purpose.php:15) in /var/userdata/web/elsoleutes.hu/website/www/wp-content/plugins/td-multi-purpose/td-multi-purpose.php on line 16

I have tried to update both Multi-purpose and Composer plugins manually, but it did not help.

What could have gone wrong here?

cwamerica
tagDiv Member

Simion,

All of the errors are listed previously. The plug-in that the host says crashes my site (both times) is ““[William Wa.] Ok it looks like the issue was coming from the plugin: td-composer”.” They deactivate the td-composer plug-in and it at least gets me back in to the wordpress dashboard so that I can do a restore of my site. Until I restore, my site has a bunch of random coding spots.

From what I understand, if I update the theme using FTP that is supposed to automatically updated/install the correct plug-ins related. I have never had to update them separately in the past, nor does my plug-in section say there are any updates for plug-ins.

This is becoming a growing problem, as now when I try to use the composer, it glitches and isn’t responding correctly. So I am now unable to make changes.

Catalin
tagDiv Staff

Hello pawwel,

Try to update the theme to the latest version of it via FTP way, clear all the caches and check the results. We do not have any bad reports in this case until now.

Thanks for the message!

lucaapellegrini
tagDiv Member

my homepage right now is not showing in the right way.. why?
http://www.thejapanesedreams.com/
uninstalled and re isntalled both theme and plugins via you email update

Alin [tagDiv]
tagDiv Staff

Hi,

Please try to reinstall tagdiv composer plugin – https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/ You can find it in /plugins folder from theme package that you download from themeforest – https://www.screencast.com/t/E5jWB99vm8Tq
The theme tries to autoupdate tagdiv composer and Social Counter, but if for some reasons(server config..) it cannot do this, you will need to update it manually.
Let us know.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try to reinstall tagdiv composer plugin – https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/ You can find it in /plugins folder from theme package that you download from themeforest – https://www.screencast.com/t/E5jWB99vm8Tq
The theme tries to autoupdate tagdiv composer and Social Counter, but if for some reasons(server config..) it cannot do this, you will need to update it manually.
Let us know.

Thanks!

Archerix
tagDiv Member

Hi, i have the same problem after the update https://forum.tagdiv.com/topic/error-updating-to-8-7-5/#

I get

[vc_row][vc_column]
Big grid full 8Please move this shortcode on a full row in order for it to work.
[vc_separator tdc_css=”eyJhbGwiOnsibWFyZ2luLWJvdHRvbSI6IjE1In19″]

[vc_separator tdc_css=”eyJhbGwiOnsibWFyZ2luLXRvcCI6Ii0zMCIsIm1hcmdpbi1ib3R0b20iOiIxMCJ9fQ==”][/vc_column][/vc_row]

Archerix
Participant
#0

i just updated to 8.7.5 and im geting some errors –>site: https://www.otakupt.com/

[vc_row][vc_column]
Big grid full 8Please move this shortcode on a full row in order for it to work.
[vc_separator tdc_css=”eyJhbGwiOnsibWFyZ2luLWJvdHRvbSI6IjE1In19″]

[vc_separator tdc_css=”eyJhbGwiOnsibWFyZ2luLXRvcCI6Ii0zMCIsIm1hcmdpbi1ib3R0b20iOiIxMCJ9fQ==”][/vc_column][/vc_row]

https://imgur.com/a/kJgvrKM

How do i roll back? What is causing these errors?

Maurafarah
Participant
#0

Hi all Ive updated through FTP the theme from 8.7.2 to 8.7.5 and my homepage now its full of tags like this

[/vc_column][/vc_row][vc_row full_width=””][vc_column]

Could you please help me?

Thanks in advance,

Mauri

Bogdan B.
tagDiv Staff

Hello,

Sorry but our theme does not offer such functionality. You can only sort the blocks based on the published date. The theme has no updated date functionality.
It can only be done custom but you will need coding skills to do as there is no simple way top create a new sort option. If you do not have the necessary skills to do it, we recommend hiring a freelancer to help out with the code.

Thank you!

Catalin
tagDiv Staff

Hello fwoedit,

Please update the theme to the latest version of it installed via FTP way and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Demir
Participant
#0

Hi,
On my blog, I would like my pages to be listed during the update date (not the publishing date) of the blocks in the pages.
Thank you in advance for your help!
Regards

Simion C.
tagDiv Staff

Maybe you are not updating the theme plugins besides the theme. There could be problems if you only update the theme and not the plugins. All of those errors are related to the composer.

The latest theme version provides composer version 2.3, this composer is created specially for this theme so in combination with the theme it should not cause such problems. Most of the problems we identified so far were with server configurations.

However updating the theme should not cause such complete website crashes. Why were’t you able to access the dashboard, what ere the errors? What were the identified causes, or what did your hosting deactivate in order to fix the problem? We had no similar reports regarding the latest theme update from our users. Of course exceptions can happen. I will pass any information you can provide to our developer team. The composer has been improved significantly over previous versions, it will continue to be.

Check the theme system status panel, the requirements are here
https://forum.tagdiv.com/requirements-for-newspaper/
Maybe also maintain a local copy of the live website and first test updating the theme there, to see the results.

veec777
Participant
#0

Hi support, i am not able to activate the theme with the license which i purchased yesterday. I had sent an email to activate@tagdiv.com, however, i did not receive any update till now.

Error too many requests from your IP. Please contact us via activate@tagdiv.com

fwoedit
Participant
#0

Hi there:

My Newspaper theme is highly customized, and last time I tried to update to a new version, I guess the class versions changed, because I lost a whole bunch of customization. So I reverted back to the original version I bought.

Meanwhile, I’ve never been able to fix the Instagram footer issue, even using the Pastebin code given:

https://pastebin.com/yrr2DdwB

Can you recommend another fix, or possibly do you know of a good plugin I can use that mimics the same functionality? I already have one, but it doesn’t have a footer option that’s as nice.

dpo
tagDiv Member

Hi,

Can you tell me where this id list is stored ?
I can do a job who will update de database with last id from a channel

Thank you

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