Search Results for 'use visual'

Hi,
Altering the width is probably what caused the issue. Our theme uses a fixed grid layout so any width change will result in this type of errors. Please use the slider on the left side and block 15 on the right as the slider needs a 2/3 ratio so it can display properly. (only use these 3 column layouts in visual composer: http://screencast.com/t/vqaRMuEZC)
Thank you!

Hello Grumme,

This kind of issue might be caused by the conflicting plugins. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule our the interference between untested plugins and our theme.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,
Please provide an example of this ad that is not displaying and how you are implementing it. Basically if it’s adsense you can simply place the ad in the field. If it’s not then you need to use this method: https://forum.tagdiv.com/using-other-ads/
The ads should have nothing to do with your previous theme.
You can also try to disable all plugins except visual composer and clear cache.
Let us know how it goes.
Thank you!

Hello daoofdad,

I suspect that this kind of issue might be caused by interference between your untested plugins and our theme. As you can see here -> http://screencast.com/t/HIgFptUnDiQ we have a list with our tested plugins which the theme was tested and works properly. If you are using some untested plugins, it could interfere with our theme and produce js.errors. Please try to disable all the active plugins, leave just Visual Composer, clear all cache, purge CDN file if you used and instal only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, you can try to deactivate the lazy load option from the Theme panel for better results, like this -> http://screencast.com/t/G7oCr6tZM

Hope this helps and if you need more assistance in this regard after this advice, please provide your website URL so I can further inspect it closer.

Thank you for the message!

Hello aro_007,

Our default template does not support the sidebar as default. If you want to use this feature for this kind of template for pages, you have to set it by using Visual Composer with Widgetised Sidebar, like this -> http://screencast.com/t/fafYpUrr7i
For more information about our templates, please consult our documentation here -> https://forum.tagdiv.com/page-templates-2/

Thank you for the message!

Hello,

Unfortunately there is no different version of the website for mobile phoines. It is the same version of the theme/page. You can however use a css trick to hide the particular block on all other devices except mobile.
For example you can add a block and add an extra class on the row in visual composer: http://screencast.com/t/arlc4Qu1Dt and then use thios custom css in the theme panel->custom css box:
@media (min-width:767px){
.customclass{
display:none!important
}
}

I hope this helps.
Thanks.

Hello,

The search icon does not work anymore (as well as your mobile menu) due to a js error. This is most of the time a plugin conflict. Please disable all your plugins except visual composer and clear cache and it should work fine again. Then you need to identify the plugin that causes the issue.
As for the menu item, you can create a custom link: http://screencast.com/t/GNxckduyl
It depends on the header style you use for the modification as the search icon is not positioned in the same way.
For example I used this code on my end:

.menu-item-57{
position: absolute!important;
right: 30px!important;
top: 50%!important;
margin-top: -24px!important;
}

for this result: http://screencast.com/t/PiL7y2m4d
This is on the default header style. Every menu item has a unique class. Mine was 57. Youcan use your browser inspector to get your menu item number and replace it in the code.
Thank you!

Hello,
i ran a few tests and I see now where this is going. There is a way to display the title and breadcrumbs on the default template if you do not use visual composer. You can add as many paragraphs as you want, but only in classic mode. If you activate the backend editor (visual composer) then the default template will remove the breadcrumbs and title. In order to make sure you do not have any visual composer elements on your page, you can check the text mode: http://screencast.com/t/1s8DmjF6xBGj
I hope this helps.
Thanks.

Hello,

1) I have checked your website and there seems to be some modification done to the menu. If I attempt to remove the sticky menu, your main menu disappears ass well. please revert your modifications to the menu to the theme default. If you do not have any modifications, then please try to disable all your plugins except visual composer and try to use this code:
.td-affix .td-header-sp-logo{
display:none!important
}
This should only remove the sticky menu logo. Not the main menu as well. (It works as expected on my end but in your case it removes the main logo as well)

2)I have checked your logo but could not find anything weird:
>1018px: http://screencast.com/t/v2epvkhYc
<1018px: http://screencast.com/t/23stlGWeU9U
Please provide more details as to how you want to skip the section between the 2 sizes

Thanks.

Hello,
If want the 2 templates to be identical, you need to use the same template for them. If the menu has issues, then it could be a plugin conflict so please disable all your plugins except visual composer and clear your cache. Then test your menu again.
Let us know how it goes.
Thank you!

Hello,
Duplicate images on smartlists usually are the result of using the photon feature of jetpack. If you use this feature please disable it as it is known to cause issues with our theme.
If the problem is still there, please try to disable all plugins except visual composer and clear your cache as other plugins could also conflict with the smartlists.
Let us know how it goes.
Thanks.

Hello,
Our theme does not use another version for mobile devices. Your page will be the same one only styled differently. You need to set up your page on the desktop version and the mobile version will adapt to what you set in visual composer. You can follow this tutorial on how to use visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/ and this video for a more dynamic experience: https://www.youtube.com/watch?v=ss-BEobegAw
I hope this helps.
Thank you!

Hello,
I assume that is a post template not a homepage post element in visual composer.
If it’s post template 8, then you can use this code to deactivate the breadcrumbs:

.single_template_8 .entry-crumbs{
display:none!important;
}

This will only deactivate them in post style 8. If you want to deactivate them on another post style, you can duplicate the code and change the post style number.
Thank you!