Search Results for 'use visual'

Hi,

@tmoncada Your instagram counter works fine – http://screencast.com/t/ovSwpaQRxhl1

@r1kay Please make sure that you use the latest version of the Social Counter provided with the theme version that you use and also check this without any plugins active, leave only Visual Composer and Social Counter active, clear cache and see if you still have this problem. There is an issue with instagram counter, but we did not get any reports about fb and twitter. Also you can upgrade to the version 6 of the theme if you want – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks!

Hi,

I have checked your site and you have many errors in the console, so please check this without any plugins active except of Visual Composer, clear cache and see if you still have this issues. If it doesn’t happen anymore activate the plugins one by one and see which one cause this, also delete all unnecessarily plugins.

Thanks!

Hi,

Please make sure that you use the full image in the gallery and not a thumb, this is the full image size that you use – http://screencast.com/t/SOaL3YYfu
I have also checked this with your full image and did not found any issues – http://screencast.com/t/xSxALJ9LMJM – http://screencast.com/t/zumZ1RgN The image is resized to fit in the container(420px height). Also you can check this without any plugins active except of Visual Composer and create a new gallery then see if you still have this issue.

Thanks!

Hi,

On default template the sidebar will not be added automatically, you will have to add it in the page content using pagebuilder. You will have to split the row and use Widgetised sidebar block – http://screencast.com/t/ppGnRNXH9o1g or add directly Visual Composer elements there – http://screencast.com/t/m4mEG2V9pt
If you use Pagebuilder with title the sidebar will be added automatically – http://screencast.com/t/YcuuaMoVXQ or you can use full width page content(without sidebar) and add it manually like above for default template.

Hope this helps!

Hi,

Unfortunately the page doesn’t have different styles like posts, it has only 3 templates – http://screencast.com/t/Nje0k5syoR2H as the page template was not designed to work like post, the pagebuilder(add Visual Composer elements) is used more to create pages, sorry!

Thanks!

Hi pulung,

I have managed to access your site now and can seen the issues you refer too: http://screencast.com/t/Chs3AkL8 This can be caused by a plugin so make sure you also test this without any plugins active, first empty all caches then disable all of them leaving active just the Visual Composer plugin and test again.

If this is still happening afterwards please provide your admin login details via email at contact@tagidv.com so we can have a closer look at your issue. Please also include a link to this topic if you decide to send us your admin credentials via email.

Thanks

Hi,

Please check this also without any plugins active except of Visual Composer, clear cache and see if you still have this issue with background color.
Also please note that the background color that you use on category page it will be applied also on posts from that specific category so make sure that you have set the same category(primary category) also for this posts – http://www.virtualmagie.org/articles/critiques/videomania/fucking-coins-de-philippe-bougard-clement-kerstenne/ – http://screencast.com/t/k9uOaRQ0IQ As I have checked this and Videomania category has a white background color – http://screencast.com/t/W5TaZ1ccY0w

Thanks!

Hi,

The page fonts will not be applied if the pagebuilder is used to create your page. If you use Visual Composer pagebuilder you have some options in Theme Panel > Theme Fonts for tagdiv block and modules – http://screencast.com/t/daHSTaz1q0 and for text content you can use Text block – http://screencast.com/t/f4qmS8Tq9
Please provide more details if this is not what you mean and also a link where you have an issue.

Thanks!

Hi,

What version of visual composer plugin you use and how many posts/pages you have and also have you tried increasing the memory allocated to php limit: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Also try to check the error.log file, it may contain something related to this issue.

Thanks!

Hi,

The theme allows shortcode (in post html editor or in the code) but you will have to create your warning message box using Visual Composer elements (for example in a text block), take the shortcode – http://screencast.com/t/FiPcJiIOjPSL and use do_shortcode function to add in the the template file(s) if you want to appear on all of your articles(as reference how this function is used) – https://forum.tagdiv.com/topic/move-the-bottom-article-ad-spot-below-the-share-bar/ or past only the shortcode in the post content – http://screencast.com/t/TzjVXW1Q4Ul

Thanks!

Hi,

Please disable all plugins, leave only Visual Composer active, also re-save your permalinks and clear cache. If you don’t have this issue anymore please activate your plugins one by one and see which one cause this issue.
If your issue is not solved you can send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Hi,

Unfortunately we did not tested the theme with WP Rocket so I don’t know if it cause this issue or it is a conflict between plugins. Please deactivate all plugins except of Visual Composer, clear cache and see if you still have this issue. If it is fixed, please activate your plugins one by one and see which one cause this.

Thanks!

Hi,

Please make sure that you use the latest version of Visual Composer, install and activate it from here – http://screencast.com/t/sICGwGTQXQTh and check the version – http://screencast.com/t/pSDK3ooFurWV If you need to update the Visual Composer plugin, please remove the old plugin and update to the latest version provided with the theme.

Thanks!

Hi,

1. If you want to add search bar in your page content, please make sure that all elements are selected to appear, from Visual Composer settings – http://screencast.com/t/akmVAQPCA and use Wp Search block – http://screencast.com/t/Yv4n7t6m044 or use Search widget if you want to add it in the sidebar – http://screencast.com/t/UHcVH3Kezh
2. I’m not sure what you mean, “td_block_social_counter”(social counter plugin) or “td_block_3″(tagdiv block) are blocks shortcodes. You can add all blocks using Visual Composer pagebuider and edit each of them – http://screencast.com/t/zRzUONBPi – https://forum.tagdiv.com/block-settings-tutorial/

Thanks!

Hi,

1. Unfortunately the theme doesn’t have an from widget or element. You could use an online tool to build and generate your form code and then use Visual Composer’s raw code elements or wp text widget to pace your code to the page: http://screencast.com/t/QhmLzppvb I haven’t tested this but it could work.
If it doesn’t you suggest you search and use a plugin for this.

2. I don’t think contact form 7 plugin can be used to generate search forms. You need another plugin for that, you could try to use: https://wordpress.org/plugins/wp-advanced-search/ or https://wordpress.org/plugins/ultimate-wp-query-search-filter/
Hope this helps you!

Thanks for the message!

Hi,

The theme doesn’t add og:video to your site, it must come from a plugin that you use. Also the cache doesn’t ad og: meta, but if you disable all your plugins and you don’t empty cache, the page will still be delivered by cache, the settings will not be applied. So please check this without any plugins active, leave just Visual Composer and Seo by Yoast active, clear cache and remove all css/js minifications and then check again if you still have this issue. Also disable CDN.
If this doesn’t help please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this conversation so we can know who you are and what your issue is.

Thanks!

Hi,

Please try this without any plugins active, leave only Visual Composer active, also empty cache and purge your files if you use CDN. Check if the issue is still there and if is not please activate your plugins one by one and check which one cause the issue.
Also please note that if you use jetpack photon, it could cause issues like this, we haven’t tested it with the theme so it would be best to disable it.

Thanks!