- NewsmagHow to use the Visual Composer plugin
- NewsmagtagDiv Composer Tutorial
- NewsmagWhat’s included in Newsmag theme package
- NewsmagNewsmag documentation
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagCustom ad spots
Hi,
How do I remove the image name from showing up when people hover the mouse over the image?
https://smallcaps.com.au/wp-content/uploads/2017/04/Image-text-showing.jpg
I do not want to remove the name completely for SEO purposes just need it hidden from showing up for a better user experience and visual appeal.
Thanks
Hi,
Please use this guide to make sure you have configured the social counter properly
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If you have installed the latest version of the plugin from the theme package, and also cleared the browser cache, everything should work as intended. Please remove the social counter from your page, disable all your plugins except Visual composer and this plugin, clear any caching installed on your website then add and configure the counter and check the results.
Also make sure that your Facebook profile is public (very important)
Please note that some delay can be possible for the data to synchronize, and the counter to display the Facebook likes. If this does not happen please provide a link to your website where the counter is present, so we can inspect it.
Thanks
Hi,
I have tested the background ad with the latest version of Newsmag, and it is working properly. Please check to see if you have an URL inserted in the background ad section – https://www.screencast.com/t/8hLcQs9hlXsQ and this option is disabled.
Also check any other custom code you might have entered in Theme panel, or modifications to the theme files. Maybe a plugin could be the cause, you could try to disable all of them except Visual composer, clear any caching installed then see if this issue is still present. Please let us know how it goes.
Thanks
Hi,
Please try to disable all your plugins except Visual composer, clear any installed caching and check again. Also verify any custom code you might have entered in theme panel, or added to the theme files directly. This issue must be caused by a plugin or theme customization, since it is not happening on a default theme using only the plugins provided in the package. Please let us know how it goes.
Thanks
The latest update contains the latest version of visual composer which is 5.1.1 https://www.screencast.com/t/FpawA8hMxeic
Please use this guide to update the plugin: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
OK,
Please update to the latest version by using this guide: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ and then please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there afterwards, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. You will need top leave the error visible so we can debug it if needed.
Thank you!
Hi,
There does not seem to be any error while inspecting your website. The social section is present in the page structure – https://www.screencast.com/t/R0be8I1Bn but it does not have any content. This will display the social icons based on the links entered in the social networks section
– https://www.screencast.com/t/OniPXkgQLf
Maybe you have caching installed and it is preventing this from displaying. Try to clear the cache if this is the case. Or try to think what action you might have made before this issue occurred, but since it is enabled in theme panel, it should display properly the social links entered.
A plugin could also be the cause, and could be interfering with the theme. You could try as a test to disable all of them, except Visual composer and check to see if this has any effect.
Thanks
Hello,
If the sorting is the same, then the same results should be visible on both the homepage and the category page.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer and revolution slider, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Ok so I took the sidebar from the category page which is working as expected with tag and category filters:
http://699.25a.myftpupload.com/category/data-centre/
And added it to the home page using the widgetised sidebar. I was using the widgetised sidebar all along to use a different sidebar to the home page in the original post.
In theory since the SAME sidebar is being used in 2 places (home page and category page) the sidebars should render the same, but they do not.
One the home page I see only 1 post tagged with rr-data. On the category page I see 2 posts, which is correct. I have 2 posts with the rr-data tag.
Why is this happening? The only difference is that the home page is using Visual Composer whereas the category page is configured to use the sidebar in question using the Theme Panel “per category settings” .
Hello
I have tested the tabs again but as expected, found no issues.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello 12familyde,
Please check the latest theme packet from Theme Forest because the Visual Composer has been updated in this update.
Thanks for the message!
Hello,
i have the same problem, i have mobile menue show on desktop version !
i have no cache plugin installed ! all plugins that i have : Facebook Comments Plugin, tagDiv Social Counter and WPBakery Visual Composer.
but i use the theme in arabic language so i have the right to left activated.
you can see the image : http://chabeeba.3click-solutions.com/wp-content/uploads/2017/04/Sans%20titre.png
thanks for your help
Hey there,
The option you mentioned is not disabled. So no reason for it not to work.
I’m wondering if the cause could possibly is because we ported the entire site from one server to the next. Because the one on the old site is still working fine.
The new server which we’ve ported the site to is AWS (Amazon Web Service). It has a security feature such as AWS Shield and CloudFront. The site is currently undergoing a PEN TEST (Penetration Test) so we cannot allow you to access the site for the time being. We can only do so until after they complete it next Monday (Singapore time).
However do note that this is not the first time we have done a site (using Visual Composer) from an external server and port it over to AWS. There was no problem then. This is the first time we’re facing this problem. So I don’t think it’s because of AWS but I might be wrong. Thus I seek your assistance on this and advise what are the possible issues that can cause this problem for us to make it work.
The AWS is also having some problem in itself and we’re also checking with them at the same time as we’re checking with you.
For your better understanding, please find below the time of events when the Visual Composer start to fail when we port over to the AWS server (attachment).
Image1: https://1drv.ms/i/s!Ai3uwVtbSehutoVktdtUq4ehJQQsFg
Image2: https://1drv.ms/i/s!Ai3uwVtbSehutoVjrvhyejx8LPwdMw
Hope to hear from you soon!
Hi,
The smart lists are available only for posts – https://forum.tagdiv.com/smart-lists/
On pages you can use the page builder or create a page structure using the Visual composer editor, with the elements available.
Thanks
Hello utzgurx,
Try to clear all your caches, purge all CDN files if you are using the CDN system and check the results. If you are using some untested plugins, try to disable all of them, leave just Visual Composer to active. Notice that all of untested plugins might interact with the theme core files and cause a lot of unknown issues. Also, if the problem is still there, please provide your website URL so I will be able to provide a more accurate response.
Thanks for your understanding!
Hi,
I don’t believe there is an option to show or hide this option. Maybe you are using a different Visual composer then the one provided in the theme package, because this capability is available by default. Try updating your Visual composer plugin to the latest version using this guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thanks
Hello,
Please increase your memory allocation like this guide shows: https://forum.tagdiv.com/system-status-parameters-guide/
If the translation still will not load, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. The test again.
Let us know how it goes.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
It is strongly recommended to use only the highlighted columns when creating your page – https://forum.tagdiv.com/how-to-use-visual-composer/
However it is not impossible, so you could try to create the layout you want and see if it is suited for your project and works properly. But please note that some blocks or other elements may not display as intended in these conditions.
Thanks
Hi,
That depends on where do you want to insert that image. For example if it is inside a post you can set a custom link for each of the images inside the post
– https://www.screencast.com/t/Anztu6sGIeDR
– https://www.screencast.com/t/HTRHIgPVbyJJ
For pages, if you are using the Visual composer editor you can use the Single image element
– https://www.screencast.com/t/RpJxVFURCe and link the image to a custom URL
Or you could use a Image box containing multiple images
– https://www.screencast.com/t/Cz69MOJeeq also with custom URL’s
Thanks
Hi guys!
I have already my website (in portuguese) and now I want to translate it to other languages but I want to have different menus on each language. I’m using wpglobus (because it’s compatible with visual composer).
I found this on the documentation of polylang (another translation plugin):
Preamble
Your theme must support custom navigation menus for the following to work (for programmers, it means that the theme must call ‘register_nav_menu’) and must use a theme location in the function ‘wp_nav_menu’, i.e.
wp_nav_menu(array(‘theme_location’ => ‘primary’)); is OK
wp_nav_menu(array(‘menu’ => ‘nav menu’)); is not OK
One menu per language
In Appearance->menus, you have to create one menu per language. Let’s say ‘menu_en’ and ‘menu_fr’, if you have a site in English and French.
In ‘menu_en’, you add English pages other menu items. In ‘menu_fr’, you add French pages and other menu items.
Then, once menus are both saved, you click on ‘manage locations’ tab and you assign ‘menu_en’ to ‘Primary menu English’ and ‘menu_ru’ to ‘Primary menu Français’.
It’s possible to do this with newsmag theme? If not, can you give a solution? And wich translation plugin you recommend?
Thank You!
Fernando
Yes we just released an update including the latest one from VC but I;m not sure they made any implementation regarding the post grid. It is a security fix as the changelog suggests: https://www.screencast.com/t/bktyUbPZ6O
You can try to use our own blocks and grids in order to have better control over the content. Our page builder still has the same shortcodes and the same sorting options and filters only it’s moved to the front-end.
The custom page builder is included in our side-project named ionmag and can be downloaded from here: https://www.wpion.com/free-news-theme/ then you can install the page builder from the free theme. However we do not recommend using both visual composer and our own page builder for the moment. It is still experimental on neswpaper and newsmag.
Thank you!
Hi,
From what I understand you are not seeing any of your created sidebars in the widgets section
– https://www.screencast.com/t/GMjQc8mSFg7N
And missing most or the available widgets
– https://www.screencast.com/t/FpZNOlCAxMru
Maybe a plugin could be causing this weird issue, you can try to disable all of them except Visual composer, clear any caching installed then check to see if the problem is still there. Also check any customization that might have been made to the theme files directly, or through a child theme. Try to think when was the first time this has happened and possibly identify the cause. Please let us know how it goes.
Thanks
