Hi,

Please send an email at contact@tagdiv.com and provide wp-admin so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Hi,

Please make sure that you uploaded the theme properly(try to use ftp method) – https://forum.tagdiv.com/install-via-ftp/ also update the plugins that come with the theme files from the /plugins folder. And disable all plugins except of Visual Composer, clear cache and see if you still have this issue.

Thanks!

Hi,

I’m not sure if this is what you mean. By default the logo on header style 1 has some margin and padding – http://screencast.com/t/5T7wgrYtW
If you want to customize it, you can do it via custom css in Theme Panel > Custom Css – http://screencast.com/t/bBJGLtg7LjSf

.td-header-style-1 .td-header-sp-logo {
margin: 28px 28px 9px 0px;
padding-left: 0 !important;
}

Thanks!

Hi,

I’m not sure why you have this issue, the theme settings and the activation data are kept in the database. So even you disable the theme(or the theme is disabled for some reasons), then it is activated again should not lose the settings. I suspect it is a wordpress error or a plugin that may cause this issue.
Please provide a copy of error.log file so we can take a look.

Thanks!

Hi Injaki,

Please select all elements from Visual Composer settings to appear and save – http://screencast.com/t/x0eAsRoVN

Thanks!

Replied here – https://forum.tagdiv.com/topic/error-message-when-trying-to-install-default-demo/

Hi,

I’m not sure why you have this issue, maybe there is a plugin that conflict with the theme and break the lazy load effect. You can try to disable the lazy load animation and see if you still have this issue – http://screencast.com/t/YxebUiVIGhb
Or you can check this without any plugins active, leave only Visual Composer active, clear cache and see if the issue persist. If it doesn’t please activate your plugins one by one and see which one caused this problem.

Thanks!

Hi,

You can comment these filter options in the code – http://screencast.com/t/t3xYYRRYQ but please note that this change it will apply on all category templates.
If you want to do this only when you use template 5, you can hide them via custom css in Theme Panel > Custom Css – http://screencast.com/t/ybNbEMmk

.td_category_template_5 .td-pulldown-filter-list li:nth-child(2), .td_category_template_5 .td-pulldown-filter-list li:nth-child(5) {
display: none;
}

Thanks!

Hi,

I’m not sure if this is what you mean, but you can create a custom sidebar for each of your categories and set it from Theme Panel > Categories > each category – http://screencast.com/t/nFuuLSXl2W and add widgets to it from Appearance > Widgets – http://screencast.com/t/Jh4v95Ccu
If you don’t set any sidebar from post settings() – http://screencast.com/t/PBeyFVBSPXG the articles from each category will inherit the custom sidebar – http://screencast.com/t/f9PEA0GP0Qt

Hope this helps!

Hi,

@iceb I have checked this and it works. I refer to add comma after 'number' => 100, – http://screencast.com/t/HhW6DHdQXQf

Thanks!

Hi,

Theme doesn’t handle og: meta data we also use a plugin for this on our demo – Seo by Yoast. You can check if og: data are properly in page source. Also I have checked this and how you can see when you share on facebook, it shows the right image – http://screencast.com/t/JZdv2fkngW
I guess it must be a google share issue please check this topic maybe will help – http://stackoverflow.com/questions/28957215/google-plus-share-dialog-showing-wrong-image-using-opengraph-meta-tags

Thanks!

Hi,

You can try to add it like this – http://webdev-il.blogspot.ro/2011/03/how-to-make-html-link-to-call-phone.html and use it in the phone container(if you want this only on mobile device):

<div class="td-visible-phone">
    <a href="tel:5551234567"><img src="http://link to your image" alt="" /></a>
</div>

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

Sorry for delay! Our support program is Monday – Friday: 8:00 AM – 17:00 PM and we answer to the most oldest topics so if you add new replies we get later to your topic.
I’m not sure if we replied on mail as I did not found any link to this topic or apart of text like here. Please send an email at contact@tagdiv.com and provide wp-admin so we can take a closer look and also attach a copy of error.log file which may provide useful information. Please paste a link to thsi topic so we can know who you are and what your issue is.

Thanks!

Hi @luxelifeatl,

Please check our documentation to see how you can add a background image for your site – https://forum.tagdiv.com/background-introduction/ Also you can add a background image/color for each category – http://screencast.com/t/WS6ffcdNIdNl The articles from that specific category inherit that background.
Please provide more details if this is not what you mean. Also you can install the theme’ demos to make an idea about this and please read documentation.

Thanks!

Hi,

Just add the code in Theme Panel > Custom Css and set your color – http://screencast.com/t/WYbvmGNU

Thanks!

Hi,

The Big Grid blocks are not sliders and you need custom modifications to change this and it is not an easy task. I suggest to hire a freelancer to do this for you as we cannot provide custom work, sorry.
You can use use Big Grid Slider if you want to use a slider – http://demo.tagdiv.com/newspaper/big-grid-slide/

Thanks!

Hi,

Unfortunately Newspaper has an fixed grid layout, responsive as it is fluid and style for desktop/tables/mobile screens. Changing the grid’s width is not an easy job and you would need lots of custom modifications for it, as you need to change the width value for all elements on pages and for this you would need custom work. If you really need this you would have to get a professional’s help and ask him to do all the necessary modifications and testing in this regard.

Thanks!

Hi,

1. There is a general color for blocks/widgets title – http://screencast.com/t/QpH3wKXkj this should change the background and color also for wordpress widgets.
2. Please provide a link and more details(some screenshots with your settings) as I’m not sure what you mean.
3. The theme doesn’t have such an option, You can try to find a plugin to redirect category to a page, like this one – https://wordpress.org/plugins/simple-301-redirects/

Thanks!

Hi,

Do you refer to the site background color? Unfortunately the theme doesn’t allow gradient color, it can be used only hex or rgba color. You can try to add it manually in style.css file – http://screencast.com/t/Q9sDTUbe3 – http://screencast.com/t/59Dv18lI – http://screencast.com/t/hmyBuiSRX

Thanks!

Hi,

For block 14 you have to edit module mx1 – http://screencast.com/t/gfxh2EZdqJg and the Big Grid 3 is made using – http://screencast.com/t/VmQdP2kSpfpl

Thanks!

Hi,

You can try this custom css in Theme Panel > Custom Css – http://screencast.com/t/8coT6afZl

@media(max-width: 767px) {
.td-header-bg {
display: none !important;
}
}

Thanks!

Hi,

The header style 4 has boxed menu, you need to set the menu transparency if you want the background image also on menu http://screencast.com/t/NsRB6sPol – http://screencast.com/t/7oIcu75lL9M
And use this custom css in Theme Panel > Custom Css:

.td-header-style-4 {
background: white url('http://imgscenter.com/images/2014/09/13/Beauty-of-nature-random-4884759-1280-800.jpg') no-repeat;
background-size:cover;
}

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

You have to change the module to display articles for that specific category – http://screencast.com/t/fr0PbHRAjc3 as you use on Reviews category module 8(without thumb) – http://screencast.com/t/iF607aOWI or leave all your categories(or categories that you want) set to default and use the global settings – http://screencast.com/t/ESpVu9rd

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

You have to modify the code for post template that you use(loop-single.php + single.php are used for default post template and so on) this means that you have to copy the comments code and add it bellow the content – http://screencast.com/t/Sj3rmftN6mRv – http://screencast.com/t/BBJELml4bg

Result: http://screencast.com/t/KKEPlMkXW

As reference check this topic – https://forum.tagdiv.com/topic/can-i-rearrange-sub-footer-items/#post-63664

Thanks!

Hi,

I’m not sure how you set the default site wide post template 2 as also other categories post are not using this style(2) – http://screencast.com/t/vQHJFy1Hc
If you set the default site wide post style – http://screencast.com/t/omroCmLd and you set any post to have the pane setting – http://screencast.com/t/tF1GZhXU it should have the site wide template – http://screencast.com/t/vzY25Hahyh8
The theme doesn’t have an option to set a template for articles from a specific category, if this is what you mean and you will need custom modifications.

Thanks!