Hi,

Unfortunately this is how it works when you have reviews on post, it will be displayed also on modules, I will add this on our list and if we have more requests we will consider this.

Thanks!

Hi,

It seems that we forgot about subtitle, sorry! Please try this css until we fix it – http://screencast.com/t/No9fLPfoa4c

.td-post-template-12 .td-post-sub-title, .td-post-template-13 .td-post-sub-title {
text-align: center;
}

Thanks for reporting this!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.
I also tried to access your backend – http://screencast.com/t/TKO5SH8EV Doy you have a blank page after log in?

Thanks!

Hi,

Please make a backup of your database and use a plugin like Search and Replace to rename you shortcode:

vc_tabs -> vc_tta_tabs
vc_tab -> vc_tta_section

Thanks!

Hi,

The block 7 is created using module 6 – http://screencast.com/t/uEkxEoIBrf you can inspect the block that you use just to see what module it uses and reduce the padding like I suggested above for block 11(just change the numbers for block and module).

Thanks!

Hi,

Please provide a link so I can inspect this and try to find a solution. I guess you use adsense code?!

Thanks!

Hi zankkasz,

We recommend now Wp Super Cache(use default settings) as we made some tests and it behaved better than W3TC.

Thanks!

Hi,

Sorry for delay! We missed somehow your post.

I have checked and seems that you sidebar ad is not added on the page, you have only some banners added using text block.
Please add your banner using sidebar ad spot from Theme Panel like Andrei suggested above and also paste this custom css in Theme Panel > Custom Css:

.td-a-rec-id-sidebar img {
width: inherit !important;
margin: 0 auto;
}

Also if you still have this issue please create a test page, add your code to sidebar spot from panel, and display it on the page using Ad Box block, then provide the link here on forum, so we can provide an accurate solution.

Thanks!

Hi,

Please check documentation – https://forum.tagdiv.com/introduction/
If you decide to change the demo or uninstall it, the import system will make sure that you website is clean: no additional sidebars, menus or content. It will leave you website just like it was before you installed the demo.

Thanks!

Hi,

Did you backup your site before update? Try to revert to the previous version and do a clean update via FTP – https://forum.tagdiv.com/how-to-update-the-theme-2/ maybe it was an error when uploaded the theme?! I did not found any issues with the new theme version(I also updated on my side – local), widgets are displayed fine.
Also check this only with Visual Composer active, disable all other plugins and clear cache.
Do you have this issue only with widgets? Or also with Theme Panel settings?
If you still have issues, send an email at contact@tagdiv.com and provide wp and ftp access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Hi,

I’m not sure what you mean, you can set the alt tag for every image, for example if you set it for featured image, the alt will be added also on the thumb – http://screencast.com/t/C5bxYnkjx5 – http://screencast.com/t/weVRkmQzFw
Please provide more details if this is not what you mean.

Thanks!

Hi,

@zankkasz What theme version do you use? Please check documentation if you update from version 4 and you need to run the script to import your old settings, rename shortcodes – https://forum.tagdiv.com/how-to-update-the-theme-2/
If you already use version 6 of the theme and you want to update to latest version 6.4, the panel settings should not be affected, only theme files modifications.

Thanks!

Hi Vesa,

I have already provided a solution here – https://forum.tagdiv.com/topic/showing-blog-links-with-equally-sized-images-and-texts/#post-49933 how to add text for next/prev on blocks. I suggest to hire someone to implement this for you as we cannot provide custom work, sorry!

The classic(numeric) pagination is not available on blocks. The theme have 3 types of ajax pagination for blocks – Next/Prev, Load More and Infinite Load.

Thanks!

Hi,

1. If you don’t want to show reviews on modules you can edit td_module.php and make this change – http://screencast.com/t/wuKr7U40jxJc
2. There no margin bottom for content images, but you can add it using custom css(you can add the exact value that the paragraph has) – http://screencast.com/t/tjSBijr182j

figure.alignnone {
margin-bottom: 26px;
}

Thanks!

Hi,

I have made some tests, but unfortunately I cannot provide an accurate solution for this, the developers have to look at this and the javascript is not loading on the blank template. We will try to find a proper solution for this.

Thanks!

Hi,

1. You can add to your post that you want to appear on Big Grid Slider a tag, and filter by that specific tag – http://screencast.com/t/GxXgN2umzWqL – http://screencast.com/t/gFVkXCpsc
2. I guess that you refer to the ajax filter categories – http://screencast.com/t/wDwJKfRJFvT2 just set ajax filter type by categories and paste the categories IDs that you want to display there – http://screencast.com/t/jInXuOH0TUz you can take the ID like this – http://screencast.com/t/7IGPRmU8i

Result: http://screencast.com/t/DcnaU01fD

Thanks!

Hi,

Unfortunately the theme doesn’t have such a feature and it is not an easy task to do this. I suggest to hire a professional developer to do this for you as we cannot provide custom work, sorry!

Thanks!

Hi,

Try to enable the Gzip compression from Cpanel or similar host administration panel and see if the issue is still there.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Hi,

Please change the module for your categories as this module doesn’t exist in version 6 of the theme – http://screencast.com/t/KfunbjRHNmYw

Thanks!

Hi,

Unfortunately we did not test the theme with this plugin, so I cannot make any recommendations. I suggest to try also the plugin that we recommend now Wp Super Cache as it should work fine with the theme (use default settings).

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-access so we can take a look at this, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Hi,

Did you update from the version 4 or 6 to the latest version?
If you have updated from version 4 of the theme, unfortunately you will have to re-add the widgets to your sidebars, as running the script it will import only the custom sidebars.

Thanks!

Hi,

Those templates that come with the theme were created for posts, they will not work with custom post type. For custom post type you have to create a template, you can use structure present in the post template 8. Just check the code structure inside the template files single_template_8.php and loop-single-8.php and check the official documentation – https://codex.wordpress.org/Post_Types#Custom_Post_Type_Templates

Thanks!

Hi,

In version 6 the logo can be used at 272×90 size like you already know, unfortunately it was designed like this and you can change it using custom css. Also you can use a header style with full logo – http://screencast.com/t/Ayaty57dfu
Please provide more details about the logo you use and a link so I can inspect this and try to provide a solution.

Thanks!