Hi Steven,

I checked this version(we use the latest version to help our users) and did not found any issues. Please make sure that you update the theme properly, you should not have this issue with missing file. Try to update via ftp – https://forum.tagdiv.com/how-to-update-the-theme-2/ and see if you still have this issue. Always make a backup of your site before any update(even wordpress).

Thanks!

Hi,

I guess that you don’t use all the theme’s blocks or modules. So first please check what you use on your pages and enable thumbs only for what you need/use – http://screencast.com/t/y406KT7uEK then regenerate thumbnails. Also can do this process when the traffic is low on your site(night for example).

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this conversation so we can know who you are and what your issue is.

Thanks!

Hi,

I have tested your video urls and they work fine on my side, the featured image is properly set – http://screencast.com/t/D2tdaF4f
Please send an email at contact@tagdiv.com and provide wp-access and ftp so we can take a look, provide a copy of error.log file and also paste a link to this conversation so we can know who you are and what your issue is.

Thanks!

Hi,

I have checked your site again and the menu is still broken on mobile – http://screencast.com/t/DVQnJ9tev
Try to install a fresh wordpress and a clean unmodified theme on a subdomain(ex – http://clubalmafuerte.com/test/) and see if the issue still appears on this install.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp and ftp access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is. Also you can update the Woocommerce plugin, it should work fine with the theme.

Thanks!

Hi,

Unfortunately we don’t have a meizu mx 4 pro phone to test on. You have to play with the css parameters until you obtain the desired effect. I suspect that this phone has a different screen resolution or uses a custom browser and the result may be different compared to the other phones.

Thanks!

Hi,

Not sure what you mean. If you want you can send an email at contact@tagdiv.com and provide login credentials so we can take a look at this.

Thanks!

Hi,

If you use featured video option on post pages, the thumbnail for video will be automatically created and it will be used on modules. If you use embed in a text block like Christopher said, only the video will be displayed on page.

Thanks!

Hi,

Please check this without any plugins active, leave just Visual Composer active and clear cache see if you still have this issue, maybe it is a plugin that modify the permalink. Also check your permalinks settings.
Make sure you don’t have duplicate pages, posts or categories as it may affect this.

Thanks!

Hi,

1. The post pagination used by the theme is classic(numeric) you can try to find a plugin for this or hire a freelancer to do this for you as it is not an easy task. Here you can find the post pagination – http://screencast.com/t/KSXb3EON9k
2. You can customize the text if you want using custom css – http://screencast.com/t/JTx4FkS3iRBq or you can modify this in the code – http://screencast.com/t/JSasHPgoM

.td-post-next-prev-content span {
color: red;
font-size: 15px;
}

3. The Newsticker block was designed to be used like the other theme blocks, just display the articles titles from a specific categories(multiple or all). It doesn’t have an option to add a custom text, but I can tell you that this suggestion is in our list and we will try to implement this for Newsticker in a future update.
4. Please try to use this plugin for disqus Disqus Conditional Load and check this also only with Visual Composer and Disqus plugins active(disable all other plugins), clear cache and see if the comments area appears.

Thanks!

Hi,

Please make sure that all elements are available from Visual Composer Settings – http://screencast.com/t/AUiDwdA7b

Thanks!

Hi,

Unfortunately the VC front-editor is disabled from the theme as it is not compatible, you can try to activate it to customize you page then disable it again(it will not work with theme’s blocks) – http://screencast.com/t/o8tlhjUyh

Thanks!

Hi,

Try to use this custom css link from text widget:

.widget_text a {
color: #016ca5 !important;
}

Thanks!

Hi,

Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings, will change the shortcodes. Unfortunately you will have to re-add your widgets in the sidebars as some of them may not be imported or don’t exist anymore, also they will become inactive.
Also that latest version is 6.4, so you can update to this version(we added more features in this version).

Hope that the new version will work properly!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

Module 6 was not designed to display excerpt, but you can modify it if you want this. Please check another module which has excerpt and copy the code(also set a value for content length), for example – http://screencast.com/t/AEerjyLioZy – http://screencast.com/t/4wCuwMkfDHjI

<div class="td-excerpt">
                <?php echo $this->get_excerpt(15);?>
            </div>

Please note that module 6 is used also for block 2, 7 and 16 so it will affect this.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

Please check Theme Panel > Block Settings to enable/disable category on blocks – http://screencast.com/t/CGa6Fnc0Pz

Thanks!

Hi,

I guess that you are referring to the megamenu, please check this tutorial – https://forum.tagdiv.com/mega-menu/

Thanks!

Hi,

You need to modify this in code, please check this solution – https://forum.tagdiv.com/topic/can-i-reorder-ajax-dropdown-on-my-own/
Unfortunately there no option to limit categories to a specific number, The ajax categories consider the block title length and the length of the category name and display how many categories is possible.

Thanks!

Hi,

You can change it to position relative – http://screencast.com/t/xSYxAYRieoNi

.td_block_20 .td_module_14 .td-module-meta-info {
position: relative;
}

On block 4 the thumbnail is enlarged using css. You can do the same for block 12 – http://screencast.com/t/PO44UkLo8X

@media (max-width: 767px) {
.td_block_12 .td_module_11 .td-module-thumb {
width: inherit !important;
height: auto;
position: relative !important;
}
.td_block_12 .td_module_11 .td-module-thumb .entry-thumb {
width: 100%;
}
.td_module_11 .item-details {
margin-left: 0 !important;
padding-left: 0 !important;
}
}

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

I have checked your site and the above css works for your page – http://screencast.com/t/FNQiZIPXqR4 Also for post pages you need to use also this class – http://screencast.com/t/5ZaRWhZLUtfn and use !important tag.

.td-main-content-wrap, .post {
background-color: #ebe5dc !important;
}

You may need additional customization if you use another post template as I have tested this only for existing posts.

Hope this helps!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

You use this site to set your colors – http://www.colorpicker.com/ and just paste the hex color to the above color.
Also if you want to change the hover color this the css(just replace with your colors) – http://screencast.com/t/08VDdTFfqu6

.td_block_12 .td-read-more a:hover{
background-color: #C4CACC !important;
color: #222 !important;
}

Thanks!

Hi attapon,

Please make sure that you use the following content for your smartlist:

Title
Image
Description

Also regarding the image size, on smartlist 4 is used wordpress thumbnail size – http://screencast.com/t/n59ebgb3Rz – http://screencast.com/t/Vnl1WJgu

Thanks!

Hi,

I guess that this issue is related to permalinks or a plugin that you use. Please disable all you plugins except of Visual Composer, clear cache and also re-save your permalinks, then check if you still have this issue.

The css issue(provided above) will be fixed in 6.4 version of the theme.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

You will need custom modifications for this, it is not just a simple css code, first you have to add excerpt for modules used on Big Grid(I guess you refer to this block), for example on Big Grid 1 are used module mx5 and mx6 – http://screencast.com/t/mNeNEpEw You can find them in modules folder if you want to modify it – http://screencast.com/t/GssjjMvHzc please note that these modules are used also on another grids/blocks. And then customize it via custom css. I suggest to hire a freelancer to do this for you if you don’t have php/css/html experience as it is not so easy and unfortunately the time doesn’t allow us to provide custom work, sorry!

Also for your second request you need custom modifications, for reference you can check this topic – https://forum.tagdiv.com/topic/conditional-logic-for-menu/#post-20087 it is for old version of the theme, but the principles are the same and you can adjust it.

Thanks!