Hi,

At the moment we work to improve and fix issues for Newspaper and Newsmag themes.

Thanks for the message!

Hi,

Please provide a link so we can take a look.

Thanks!

Hi,

Please make sure that you deactivate and delete the old version of the plugin – http://screencast.com/t/pmmB4YaHdUOG then install it from here – http://screencast.com/t/Z3Qo4M33lguX
Also make sure that you have done the same with Visual Composer plugin.

Thanks!

Hi,

Use the category id to apply this only on specific category – https://codex.wordpress.org/Function_Reference/is_category Take the category id from here – http://screencast.com/t/dulMbroS2

Thanks!

Hi,

If you use Jetpack please disable mobile version and clear cache – https://forum.tagdiv.com/how-to-manage-the-mobile-theme/

Thanks!

Hi,

The theme doesn’t add og:video to your site, it must come from a plugin that you use. Also the cache doesn’t ad og: meta, but if you disable all your plugins and you don’t empty cache, the page will still be delivered by cache, the settings will not be applied. So please check this without any plugins active, leave just Visual Composer and Seo by Yoast active, clear cache and remove all css/js minifications and then check again if you still have this issue. Also disable CDN.
If this doesn’t help please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this conversation so we can know who you are and what your issue is.

Thanks!

Hi,

1. I see that you use child theme, please switch to the main theme, clear cache and see if you still have this issue. If it is fixed please make sure that you update the child theme version provided with latest version of the theme(version that you use), you can find it in the /code folder.
2. You can alter 404 template and modify it like you wish – http://screencast.com/t/s2DCUoVsnKdu
3. Please make sure that your panel settings are saved. For example if you change the module to display articles on specific category, it applies on front-end? If it doesn’t apply please check the system status for this value – http://screencast.com/t/VQxFWDGh4Gq and change it if you have access to php.ini file or if you don’t, contact your host.

Thanks!

Hi,

Please try this without any plugins active, leave only Visual Composer active, also empty cache and purge your files if you use CDN. Check if the issue is still there and if is not please activate your plugins one by one and check which one cause the issue.
Also please note that if you use jetpack photon, it could cause issues like this, we haven’t tested it with the theme so it would be best to disable it.

Thanks!

Hi,

1. You can change to spanish language so the date will be translated – http://screencast.com/t/fImeOqil7SB
Also you can add a background color via custom css in Theme Panel > Custom Css: http://screencast.com/t/4nUCQY35cNQ

.td-header-sp-top-menu .td_data_time {
background-color: red;
padding: 0 5px;
}

2. Not sure what you mean, please provide more details, it should look like this – http://screencast.com/t/hjUToufXV2n

3. Also for this provide more details and a link. The featured image for default post style use this thumb size – http://screencast.com/t/Yru7CsgMI3v

Thanks!

Hi,

1. Please try this custom css in Theme Panel > Custom Css to remove the border – http://screencast.com/t/3Q0qcODBbG4y

.td-header-style-8 .td-header-top-menu {
border-bottom: none;
}

Seems to be a z-index issue, please try this custom css until we fix this:

.td-header-style-8 .td-header-sp-logo {
z-index: 3;
}
.td-header-style-8 .td-header-top-menu-full {
z-index: 1;
}

2. The megamenu menu use javascript and depends by the server response time if you refer to the time loading articles when you hover the category.
3. You can change the color for breadcrumbs via custom css – http://screencast.com/t/2YHHgqBYtc37

.entry-crumbs, .entry-crumbs a {
color: red;
}

4. Big Grid 3 use these modules – http://screencast.com/t/XaI8ms73Gt so you can enable/disable category tag on those modules from Theme Panel > Block Settings > Category tag on modules/blocks – http://screencast.com/t/QLacmCc2edxu

5. The theme supports bbpress without any custom modifications and the can be accessed using siteurl/forums please check our demo – http://demo.tagdiv.com/newspaper/forums/ if you want to add content to your forum page, please create the forum page change the template to default and use shortcodes – http://screencast.com/t/l3qDftKrgH Here you can find the plugin’s documentation – https://codex.bbpress.org/

Thanks!

Hi,

Please make sure that you use the latest version of Visual Composer – http://screencast.com/t/MnvzH94gl and you have all elements enabled from Visual Composer settings – http://screencast.com/t/GA7GLkAAlQw You should be able to edit edit blocks that you use, just edit the page – http://screencast.com/t/HzA7T6xtq
If it doesn’t work, please disable all your plugins except of Visual Composer, clear cache and see if you can edit block settings. Let me know how it goes!

The theme doesn’t have an option to rotate banners and you will have to use a plugin for this. You can try a plugin like AdRotate or Simple Ads Manager that are used by many users and use the shortcode in Theme Panel > Ads spots, please check documentation – https://forum.tagdiv.com/article-ads/

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Do you refer to the Big Grid? If you do, you can set Big Grid 3 for your page – http://screencast.com/t/Y4JZEE2L
It is available from version 6 of the theme – http://screencast.com/t/05cXf7Q7ELaO If you can find it through Visual Composer elements, please make sure that you set all elements to appear from Visual Composer settings – http://screencast.com/t/qjqQ3P5Y

Thanks!

Hi,

1. You you use block on different rows you can add border to the column or row – http://screencast.com/t/TMaDHGGa – http://screencast.com/t/qPYBVNr9jQ
2. You can change the font color for articles titles and date generally you can try this custom css in Theme Panel > Custom Css – http://screencast.com/t/ITVHWWaJPR8I

.td-module-title > a {
color: #F12345 !important;
}
.td-module-meta-info .td-post-date {
color: #292D92;
}

If you want to do this on a specific block or module you have to target with specific class – http://screencast.com/t/uHjIsgq2jkgz

Thanks!

Replied via email!

Hi,

Do you refer that the code disappear from panel ad spots? Or your ad is not displayed using ad box in a page?
If you ad doesn’t appear in page, please add this code here – http://screencast.com/t/1ubq37tleuj0 and re-add ad box on the page.

'-- Select an ad spot --' => '',

This issue will be fixed in the next update and we know about the links issue from panel, it will be fixed as soon as possible.

Thanks!

Hi,

Maybe the plugin that you use can be used only as a widget. Please check the Widgets section and see if you can add it from there – http://screencast.com/t/hS3v9Gjq8av You can create a custom sidebar, place the plugin widget there and use widgetised sidebar block to display it in a page http://screencast.com/t/lmQDsMeWX – http://screencast.com/t/qIAcuHZBJO9

Thanks!

Hi,

Unfortunately the theme doesn’t have an option to place an ad(or more) on category page from Theme Panel, but we will consider this when a new ad system will be created.
You can place ads in category page using do_shortcode function if you want, just edit the loop.php file and follow this solutions:
https://forum.tagdiv.com/topic/how-can-add-horizontal-sidebar/#post-62563 – using this solution you can place ads after x posts
https://forum.tagdiv.com/topic/custom-ads-4/#post-62511 – you can add the ad after each post

Thanks!

Hi,

Sometimes it is not enough just to turn off the cache plugin, the page may not be refreshed, it remain cached. So please disable all your plugins except of Visual Composer, clear cache and purge your files if you use CDN. Also re-set top and main menu in Theme Panel – http://screencast.com/t/kpQKhhk51a and save. Check if you still have this issue.
If this doesn’t fix it please send an email at contact@tagdiv.com and provide wp-access so we can take a look. Also paste a link to this conversation so we can know who you are and what your issue is. We will answer as soon as possible.

Thanks!

Hi,

Do you use speed booster plugin?
If you do you have to edit this file – http://screencast.com/t/e5IjkmeAx Please make sure that you remove the right code as the code is minified and it is more difficult to see and select it.

Thanks!

Hi,

You can control More Article Box from Theme Panel > Post Settings – http://screencast.com/t/vxtzl17aJQy

Thanks!

Hi,

The sign in widget was implemented only for top menu so you can find the code here if you want to use it also in another section – http://screencast.com/t/kLpq7jkO
Also if you want to use only the link in a page you can try this code:

<a class="td-login-modal-js" data-effect="mpf-td-login-effect" href="#login-form">Log in </a>

Please note that it will work only when you are not logged in.

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

I’m not sure why you have this issue. It seems to be a caching issue, if this works on other pages, so please clear cache and let me know how it goes. Also provide your site url so we can take a look.

Thanks!

Hi,

1. Unfortunately this comes from bbpress plugin as we don’t alter the plugin’s code, it supports bbpress without any custom templates. So you will have to edit the plugins file if you want to change this – http://screencast.com/t/zzHKRw2ct
You can implement popup log in/register widget using:

echo '<a class="td-login-modal-js" data-effect="mpf-td-login-effect" href="#login-form"><strong> Log in/Register</strong></a>';

2. Unfortunately the top menu was not designed for mobile devices, we will try to find a better implementation for sign in/register widgets in a future update. Until then you can try this custom css in Theme Panel > Custom Css: http://screencast.com/t/cw4mTt1hSINv

@media (max-width: 767px){
.td-header-top-menu-full {
display: block !important;
}
.td-header-sp-top-menu {
display: block!important;
}
.menu-top-container {
display: none !important;
}
.td-header-sp-top-widget {
display: none !important;
}
}

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Sorry I did not see that you want to remove also the date. This custom css will remove both: http://screencast.com/t/PlExSFqK

.td_block_slide .td-post-author-name, .td_block_slide .td-post-date {
display: none;
}

Thanks!

Hi,

1. Do you want to remove Resume title? Please use this custom css in Theme Panel > Custom Css: http://screencast.com/t/aHABwrBm

.td-review .td-review-summary .block-title {
display: none;
}

2. Please make this change in the module file – http://screencast.com/t/WPw0qIiV9EE

Result: http://screencast.com/t/Uha5Azn7c3 – http://screencast.com/t/QqYTMGGTM

Thanks!