Hi,

I have checked your post and I saw that your button has 100% width – http://screencast.com/t/WuFMKIeHFlz Also if you want to create some effects on hover only for outlined buttons you can do it via custom css. These are the classes created for outlined buttons – http://screencast.com/t/N5yfb4pR and this is specific one .vc_btn_outlined, you can try to use it like this:

a.vc_btn_outlined:hover {}

Thanks!

Hi,

If this is the image that you want to use, please download it from – http://i.imgur.com/IWDds6R.jpg

Thanks!

Hi,

I see that you have tested on a mobile emulator, please check this on a mobile device, it should not be any issues as theme theme was tested many times on android or windows phones. Also I guess that you refer to Opera Mini browser, unfortunately this browser is not supported by the theme.

Thanks!

Hi,

I have checked your site and you have video in this article, but you paste it in the post content and there is not any featured image created to be cropped at different sizes for modules. You will have to set the video as featured video – http://screencast.com/t/rYEZEXacTv so the featured image will be automatically created.

Thanks!

Hi,

I’m not sure why you have this issue as we did not tested jetpack comments, but I saw that many user use this without issues. Please try to recreate this post (add new post, paste the content) and see if you have the same issue. Also you can check if you have enabled “Allow comments” from post backend – http://screencast.com/t/WEwfa26sYEIk and change the template to see if the comments appears.

Thanks!

Hi,

Hi,

Unfortunately the page template with background has been removed and you will have to add the background image/color to the row. Please check this topic – https://forum.tagdiv.com/topic/change-background-color-of-the-big-slide-under-nav/#post-54593

Thanks!

Hi,

Unfortunately the developers decided to have only standard and video post formats as there is a post template (post style 5) that can be used to not display featured image in the post content. We are sorry for inconvenience!
A solution to fix this is to add gallery format again to post formats – http://screencast.com/t/XqX1Wkf5hjy and create a condition in the articles module – http://screencast.com/t/lIHWpS0V

if (get_post_format($this->post->ID) == 'gallery') {
return '';
}

Hope this helps!

Hi,

You also can use Translations section from Theme Panel, so it will not be overwritten when you update the theme – http://screencast.com/t/zCqqAr88mYsZ

Thanks for the message!

Hi,

Unfortunately we did not tested the theme with minification tool from cloudflare so that why we don’t recommend it to be used as it may appear some issues. We have this on our list and we plan to take a closer look to this in future and fix potential issues.

Thanks for the message!

Hi,

Unfortunately we cannot provide custom work, I have provided an example how this can be made, so if you need additional customizations and you don’t know how to do it, I suggest to hire a freelancer from sites like – http://studio.envato.com/

Thanks!

Hi,

That error is from Visual Composer, we also open a ticket at the plugin support regarding this and we hope it will be fixed in the next update.
Please make sure that you use the latest version of the theme 6.2 and make sure that you update also the child theme to this version, you can find it in the /code folder, as this issue was fixed and the Big Gris should not appear like this anymore.

Thanks!

Hi,

Please upgrade to version 6 via FTP, by removing the old theme(like it is specified in the documentation) as this version must be regarded like a new theme so make sure that old files will not remain as it could cause some issues – https://forum.tagdiv.com/how-to-update-the-theme-2/ and update also the plugins that come with the theme files. Then please run the script, it will import old settings from database and it will change the shortcodes(it is specified in the docs) – http://screencast.com/t/eZxxuqvsTir Unfortunately you will have to re-add widgets on your sidebars, some of them may not be imported or don’t exist anymore, also please note that if you have custom modifications to the theme files or custom css it will not work with new version.

Hope this helps!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Please try to regenerate your thumbnails like @nf_prt suggested – https://forum.tagdiv.com/using-the-theme-with-existing-content/ also if you use CDN you will have to purge your files.

Thanks!

Hi,

Please check also our demo on IE 11 and see if you see it the same – http://demo.tagdiv.com/newspaper_sport/ as I haven’t found any issues. I have also tried to check your site URL but I cannot access it on IE – http://screencast.com/t/8QFFBs76v or Chrome – http://screencast.com/t/6ygXM2UQizC

Thanks!

Hi,

I’m not sure why you have this issue as there is a default hover color that is applied on social icons as you can see also on our demo – http://demo.tagdiv.com/newspaper/ but in your case it is not applied when you hover an icon even there is the css for it – http://screencast.com/t/hcQDb3ScLpCU
Please check this without any plugins active, leave just Visual Composer active, clear cache and purge your files if you use CDN and see if you still have this issue.

Thanks!

Hi,

I don’t know why you have this issue, maybe it is related to a plugin that you use or custom modifications or a caching issue. You can disable all plugins except of Visual Composer, clear cache and purge your files if you use CDN and see if you still have this issue.

Thanks!

Hi,

If you want to use a fixed width ad on desktop/tablets/mobile you can try this custom css in Theme Panel – http://screencast.com/t/VYIfXbc0GBHi

.td-header-sp-recs {
width: 300px !important;
float: right!important;
}

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

I’m not sure what you mean. Do you want a sticky post on a block?
You can enable sticky post from WordPress and mark a post as sticky will popup firstly. You need to change like here: http://screencast.com/t/noujYiHZflm but please note that it will affect all blocks.
A solution to control posts on Big Grid Slider or any block is to filter by tag – http://screencast.com/t/B8r7mj3e so only posts with that specific tag will appear there – http://screencast.com/t/nzjearpA
Please provide more details if this is not what you mean!

Thanks!

Hi,

This error appears from Visual Composer plugin, we have also added a ticket to the plugin support and we hope to be fixed in the next update.
About the blank pages you should not have this issue as those pages are automatically added when the demo is installed. Did you get any errors when you have installed the demo? Please provide more details and also you can uninstall and install it again – https://forum.tagdiv.com/installing-demos/ and make sure that you have installed and activate required plugins – http://screencast.com/t/1smZvGZccPs

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Thanks Christopher!

@dhvanesh Did you solved this issue? You are getting this error because WordPress is unable to establish a database connection. “Error Establishing a Database Connection” is one of those errors that could be caused by many reasons, please check this – http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/

Thanks!

Hi,

Thanks @nf_prt!

@fuseuk Also you can check our documentation – https://forum.tagdiv.com/installing-demos/

Thanks!

Hi,

We recommend now Wp Super Cache plugin, it seems to be more faster, but please use it. Also we recommend to be used as default (no minify) – https://forum.tagdiv.com/how-to-make-the-site-faster/
Please also disable all plugins except of Visual Composer, clear cache and purge your files if you use CDN and if you still have this issue provide a link so we can take a look.

Thanks!

Hi,

This is a from Visual Composer issue, we have opened a ticket to the plugin and we hope that it will be solved in the next update. Sorry for inconvenience!

Thanks!

Hi,

Glad that you have solved this issue, unfortunately we don’t work on weekends!

Thanks for the message!

Hi,

You can create and use a custom sidebar from Theme Panel > Template Settings – http://screencast.com/t/TZ3jJsLK Once a sidebar is created you will see it in the widget area – http://screencast.com/t/ztnTPBFOOf0
Also from page settings – http://screencast.com/t/sghW5ljxTw

Thanks!