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Alin [tagDiv]
tagDiv Staff

Hi,

Please try to add this ID – http://screencast.com/t/FzCnrF2Bgl and it should work fine(like you can see I also tested this) – http://screencast.com/t/WtTek4wQA4Gu

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,


@tobiasg
Unfortunately the aspect ratio of your image create this issue, as there is not an ideal image size so it can look good on all thumbs, you will need to make some tests and see which image aspect ratio to use of course depending on the blocks/modules that you use. If you want to change thumbnails sizes – http://screencast.com/t/gjw1fcCncI
You can find out more about cropping here – http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/https://codex.wordpress.org/Function_Reference/add_image_size

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

I guess that you refer to the block 9(use module 8) you can set excerpt length from Theme Panel > Excerpt section for module 8: http://screencast.com/t/Hq7MOaCqg2
Also if you refer to the module 1 that display the entire content of the post you have to insert read more tag in your post content so the read more button will appear there.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I also checked your site and found that you have an ad in your sidebar – http://screencast.com/t/rYfJlMLjpYa4
Did you solve the issue?

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can use do_shortcode() function in page template that you use to display a slider or a block there. Add a block using page builder and set articles to display(category, sort..) – http://screencast.com/t/IU2p24MReul change to Classic mode and take the shortcode – http://screencast.com/t/yHgk8eeDqtTf and use it bellow pagination – http://screencast.com/t/YNvQQxdrB5http://screencast.com/t/IGVuezEe

echo do_shortcode('your shortcode');

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please deactivate all plugins, leave only Visual Composer active, clear cache and check again if it works. If you don’t have this issue anymore activate your plugins one by one and see which one caused the issue.
Also provide your site url so we can check this as I also checked this and it works fine with the latest theme version.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You will need custom work for this as changing the width of the sidebar some widgets will not fit there and you will have to customize also those. Unfortunately we cannot provide any custom work at this time as we work hard on development, fixes and support. Sorry!
We suggest you get someone to help you implement this or hire a freelancer to do it for you. You can get one from site’s like: http://studio.envato.com/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,


@thebestmh
We use latest theme version to help our customers and the theme was updated many times (to repair some issue added more features, update Visual Composer plugin) from the version that you use. I understand that you need that layout, but you have also updated Visual Composer plugin that was not tested with that version of the theme and also other plugins that you may need are constant updated so it is normal to appear issues. If you want to use that version you will need to customize the theme(or hire a professional) for your needs to work with the new plugins versions.

You can try this custom css and see if it works – http://screencast.com/t/mXWLMQvam

@media (min-width: 1018px){
.td_980_resp .td-slide-item-sec {
width: 263px !important;
}
}
@media (max-width: 1018px) and (min-width: 768px){
.td-slide-item-sec {
width: 200px !important;
}
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

1. Please re-save your permalinks and see if it works. Also did you removed category base or use a plugin for permalinks? As on category page your permalink should look like this – http://screencast.com/t/BF7GQRaW0http://screencast.com/t/DiAPZWwKd
2. Please change the module to display articles on that category page: http://screencast.com/t/llrbIZG0
3. Try this custom css in Theme Panel > Custom Css: http://screencast.com/t/RynN7LMf

#flexi_searchbox {
margin:0 auto;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Some of Visual Composer elements don’t work properly with theme are they are hidden from functions. If you want to use one of those elements please comment or remove that code – http://screencast.com/t/A1iGhxoJjq
All these issues will be fixed and they will be available in version 5. Sorry for inconvenience!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check you custom css and remove this – http://screencast.com/t/DiOGJkIlB as you can see your posts titles are hidden – http://screencast.com/t/cOlmlN8tk So please remove that css code and see how it goes.
If you don’t want to show page title please use a page template without title – https://forum.tagdiv.com/page-templates/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can use custom css in Theme Panel > Custom Css to make this change, but please note that making this change it won’t change the position for mobile menu. It still will be opened on left side.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If you update the theme and you have custom modifications to the theme’s files, unfortunately you will have to re-add those modifications. Please make a backup of your current theme installation so you ca revert if something goes wrong.
Please send an email at contact@tagdiv.com and provide wp-access so we can take a look at the social counter issue. Also paste a link to this conversation so we can know who you are.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please note that facebook isn’t fetching you new meta info right away so you need to wait a while the new info are updated or you can use this fb debugger tool: https://developers.facebook.com/tools/debug/ to see exactly how fb pulls your posts info and manually fetch new scrap info – http://screencast.com/t/PlwzKuwV
Also if you have some errors please check post’s page source and see if you og: meta data are there: http://screencast.com/t/UjdtvpttrmTg

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

A solution to lower the number of MYSQL queries would be to reduce the number of blocks on the page, also you can remove the unused/unimportant plugins.
You can also try our beta Shim plugin – https://forum.tagdiv.com/topic/newsmag-1-7-1-killed-our-server-again/#post-48576

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I also tested this and it works, please try without slash(I see that I put a wrong / to the img src, maybe that’s the problem): http://screencast.com/t/poGn1Ao0http://screencast.com/t/RCzhtNv4Ea

<a href="#"><img src="http://martatalavera.com.mialias.net/wp-content/uploads/2015/05/CABECERA_SHOWROOM-optimizada2.jpg">hola</a>

Also check this without any plugins leave just Visual Composer active, clear cache and see if works.

Thanks

Alin [tagDiv]
tagDiv Staff

Hi,

To display topics and replies search page you can try this solution – https://bbpress.org/forums/topic/plugin-snippet-hack-to-include-bbpress-topics-in-wordpress-search/
For live search in main menu you can try to add in in post type array also 'topic': http://screencast.com/t/1zmNi0NKkZ

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I cannot access your site to take a look – http://screencast.com/t/RYq5St82tvJY

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can try to change the color for all block titles(this will change it also for content blocks, footer blocks…): http://screencast.com/t/mlfdxXXPHb

.block-title > a, .block-title > span {
background-color: green !important;
color: #222222 !important;
border: 1px solid red;
}

If you don’t want this you will have to target titles for each widget where you want to change it.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You will need custom modification to display a different image for each category and try to add a condition there to display an image on specific category page – https://codex.wordpress.org/Function_Reference/get_category
The simple way is to move category description above the category title – http://screencast.com/t/TyibkSJa and add the image for each category in the description like I suggested above:

Also you can add an image for each category using html in category description, like this: http://screencast.com/t/ArtZ1dg7

Result: http://screencast.com/t/WJhNfkzXaNj

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Do you want to make them larger? – http://screencast.com/t/szPmbs3rO
If you want this only on mobile please use media queries:

@media (max-width:767px){
.ui-tabs-nav a {
padding: 4px 40px 4px 40px !important;
}
}

Change the padding how you need and add the code in Theme Panel > Custom Css.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please also try with the latest theme 4.6.3 that include the latest version of Social Counter plugin 2.10. This version also allow you to add youtube channel(if you need) – http://screencast.com/t/u8z6EkHiFn2
So please update theme and the plugin and let me know how it goes! Use this guide to update(FTP method) – https://forum.tagdiv.com/how-to-update-the-theme/ and update also the plugins that come with the theme from the /plugins folder.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

After you Install the Demo Data you can import the Predefined Styles: http://screencast.com/t/4dIUrcRb5dhttp://screencast.com/t/bPABG1HNfcV Please note that if you activate a stack, it will import only settings like fonts, colors…
Also you can set the header style that was designed especially for Blog – http://screencast.com/t/soBRhTCLC

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately the Big Slide is designed to be used on full width row and you cannot use it on 2 columns layout. You can use IOS Slider(normal slide) on 1, 2 and 3 columns like you can see on our demo – http://demo.tagdiv.com/newspaper/ios-slider/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

What theme version do you use? The latest version is 4.6.3 please update you theme is you use an older version following this guide(FTP method) – https://forum.tagdiv.com/how-to-update-the-theme/ and also the plugins that come with the theme’s files from the /plugins folder.
Also please use browser inspector tool and check for errors in console when you try to save your translation – http://screencast.com/t/mmIaJQf7
Let me know!

Thanks!

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