Hi,

I have checked you site and you category page look fine: http://screencast.com/t/2Qwi41iL6ZZ3
You have a page with the same title that is added in you menu(this is not a category): http://screencast.com/t/dZQCnzNYNB and and this border cause the issue with Big Slider because it can be used properly on full width row – http://screencast.com/t/snvDQ1dB
If you remove that border will look like this: http://screencast.com/t/JfY3ctgx51l
Also if you refer to the image height – http://screencast.com/t/3Y3yq8ZC please note that WordPress doesn’t enlarge images and you will need to use plugin like Thumbnail Upscale to enlarge thumbnails,: https://wordpress.org/plugins/thumbnail-upscale/ For upscale use a combination of plugins Thumbnail Upscale + Force Regenerate.

Thanks!

Hi,

Please provide a link so we can take a look.

Thanks!

Hi,

Please make sure that is not a confusion between Newsmag ver 1.7 and Newspaper ver 4.6.2.
If you need to update your Newspaper theme please make a backup of your current theme installation so you can revert in case of something goes wrong. Please follow this guide to update using FTP – https://forum.tagdiv.com/how-to-update-theme/ and upload also the plugins that come with the theme files from the /pluginss folder – https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/
If you have custom modifications to the theme files you will need to make those again in new theme files. You will have to upload the theme like a new theme, you will have to delete your current theme folder(after you make the backup).
You can also follow this topic, it may help like, already Christopher suggested: https://forum.tagdiv.com/topic/how-to-guide-to-moving-from-newspaper-to-newsmag/

Thanks!

Hi,

This font is not loaded by the theme, so if you don’t have the font(“Helvetica Neue”) on your system(windows, mac etc.) it won’t be loaded on your site. I you have set “Helvetica Neue”, Helvetica, Arial, sans-serif from custom typography it will load Arial if other fonts are not founded there: http://screencast.com/t/NtHAQSTyW

These are google fonts loaded as you can see Helvetica is not part of it: http://screencast.com/t/HEmBLa9V – http://screencast.com/t/KQQGSnTMK

Also we will add an option in Theme Panel to change footer text font in Newspaper 5 version.

Hope this helps!

Hi,

Please try this custom css in Theme Panel > Custom Css: http://screencast.com/t/4hROQWqwv6

.home .td-grid-wrap {
padding-top: 0px;
}

Thanks!

Hi,

Please try this custom css in Theme Panel > Custom Css: http://screencast.com/t/TfVxXPKQnE0 – http://screencast.com/t/0RBXhcE0

.td-menu-wrap {
height: 100px;
}
.td-affix {
height: 100px;
}

Thanks!

Hi,

I’m not sure if you refer to a page with all authors or to a page for each author like this one – http://demo.tagdiv.com/newspaper/author/admin/
The last one is created automatically for each author, all you have to do is to edit author profile: http://screencast.com/t/aeusDUD3V5k
If you want a page with all of your authors you can create one: http://screencast.com/t/NlTv6uCjkR also if you want author description there please follow this topic: https://forum.tagdiv.com/topic/author-box-help/

Also I’m not sure what is the issue with your sidebar please provide more details: http://screencast.com/t/i8sQH8bq
Please use Theme Panel > Translations to translate “Continue”: http://screencast.com/t/LiMhOGSZ

Thanks!

Hi,

Sorry for delay!
Unfortunately the modal(lightbox) works only for images added in a post. That’s why you have this issue because you have added those images in pages: http://screencast.com/t/GPMv0i2lH – http://screencast.com/t/O3G01RxLL

Thanks!

Hi,

Please check your page source an you will see that the og: tags are duplicated: http://screencast.com/t/85RLqHGfXs – http://screencast.com/t/r7aVxhD6DHwD that’s why you have this error.
Please try this without any plugins active(make sure that you deactivate plugins that affect this meta og:), leave just Visual Composer and SEO by Yoast active, clear cache and check again if you still have this issue on facebook debugger.

Thanks!

Hi,

I have tested your site with google page speed: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fwww.autismestart.nl%2F&tab=desktop You can see that also your server cause this issue.
For image compression we recommend a plugin like Smush it: https://wordpress.org/plugins/wp-smushit/ or add the following code in functions.php:

add_filter( 'jpeg_quality', create_function('', 'return 50;' ) );

This will compress all images to 50%, you can change that value, after you add the code you have to regenerate all thumbs – https://forum.tagdiv.com/how-to-fix-strange-thumbnails/
Please set Leverage browser caching using this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/ and you can disable page views from modules it may also help: http://screencast.com/t/TgDSU6xCA

Hope this helps!

Hi,

If you have this issue – https://forum.tagdiv.com/topic/theme-activation/#post-44037 please try to replace (overwrite it) the td_panel_categories.php file – http://screencast.com/t/rnRNRNL1Ri with the one provided in the following link – https://www.dropbox.com/s/tegdpkwb43z9air/td_panel_categories.zip?dl=0

Thanks!

Hi,

1. What header style do you use? When you remove the code from header ad should not be any space. You can use a header style with ad bottom like this one: http://screencast.com/t/YmF100QZmvf – http://screencast.com/t/k0saRd1M7Dn
Result: http://screencast.com/t/PXPIPcBT
2. You can comment title from post template that you use: http://screencast.com/t/xZYI5uL2I
3. Please add a game that you use for test and provide a link so we can take a look.

Thanks!

Hi,

We will fix that issue with ads in the next theme update. Until then please try to replace the code inside – http://screencast.com/t/hm0F7lQ36llA – with this code – http://pastebin.com/7VKde8LB

Thanks!

Hi,

Please disable any js/css minification, this can cause issues as it may facebook doesn’t recognize og:. Also disable all plugins, leave just Visual Composer and Seo by Yoast active, empty cache and then check if you still have this issue.

Thanks!

Hi,

I also tested this and did not find any issues: http://screencast.com/t/TkrGGSlGnec – http://screencast.com/t/NXOGtUt7hr0
Please make sure that you check this without any plugins active, leave just Visual Composer active, maybe there is a css conflict as I find this fixed width – http://screencast.com/t/NGxhz2pZ also please make sure that you don’t have any custom css that can affect this.

Thanks!

• This reply was modified 11 years by Alin [tagDiv].
• This reply was modified 11 years by Alin [tagDiv].

Hi,

Please try this custom css in Theme Panel > Custom Css to fix this: http://screencast.com/t/vTexg0uMXjX

.single_template_4 .td-entry-crumbs.td-pb-padding-side {
border-right:1px solid rgb(230, 230, 230);
border-left:1px solid rgb(230, 230, 230);
}

Thanks!

Hi,

Please make sure that you use the latest version of Social Counter 2.9. If you don’t use this version please update the plugin properly(try to remove Social Counter folder and update via FTP) from the theme files that you have downloaded from themeforest /plugins folder. Let me know!

Thanks!

Hi,

You can set Header Style 9 for full width and disable Top menu from Theme Panel > Header: http://screencast.com/t/lmKXGPkk29yM
Also use this custom css in Theme Panel > Custom Css: http://screencast.com/t/imZEVdfJL1

.td-header-border:after {
content: "";
background-color: #4db2ec;
display: block;
height: 4px;
}
.td-header-border:before {
display: none;
}

Result: http://screencast.com/t/rAheQyge

Hope this helps!

Hi,

Please change here the width for your videos(it is set to 100%): http://screencast.com/t/JiHln0Jt9Ri
If you use Speed Booster you will have to search in this file: http://screencast.com/t/5MDw4mccc8

Thanks!

Hi,

If I understand well you want something like this: http://screencast.com/t/fnXlyI86 so please use this custom css in Theme Panel > Custom Css: http://screencast.com/t/fnXlyI86

.td-review .td-review-header, .td-review .td-review-row-stars {
display: none !important;
}

You can try also with !important and see if this works.

Thanks!

Hi,

Please edit td_config.php and remove it: http://screencast.com/t/opzKY02jhpE

Hope this helps!

Hi,

You can find Social Counter in /plugins from theme files that you download from themeforest and you can update it like the Visual Composer is updated: https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/

Hope this helps!

Hi,

I have checked your link from above and found that there is no text to show. Please try to change the page template from default to “Homepage Blank” or “Pagebuilder with title” and use Widgetised bloc to display your sidebar – http://screencast.com/t/0H0VdK4o as on the default page template is not recommended for Pagebuilder: https://forum.tagdiv.com/page-templates/

Thanks!

Hi,

Please try this custom css for footer text in Theme Panel > Custom Css: http://screencast.com/t/zLVTMU8rZPDY

.footer-text-wrap {
font-family: Helvetica Neue;
}
.footer-email-wrap {
font-family: Helvetica Neue;
}

Thanks!

Hi,

The Slider block was not designed to display excerpt, but you can do custom modification if you need it. After you have added the excerpt function in the file, call excerpt like this: http://screencast.com/t/KdQdzdfUrQb so you will have a class to customize with css code: http://screencast.com/t/Ah8xVbyCR

Thanks!