Hi,

Please increase the php.ini parameters at least to the recommended values, as this could be the cause – https://forum.tagdiv.com/system-status-parameters-guide/ then try again.
If it still doesn’t work please try Chris solution and install it via ftp – https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes!

Thanks!

Hi Silvia,

The theme ad system was designed and handles the adsense code, you don’t need to use a plugin for this – https://forum.tagdiv.com/header-ads-adsense/ Unfortunately we did not tested any plugins with this functionality so I cannot make any recommendations, sorry!

Thanks!

Replied via email!

I also checked this on an iphone 4 with iOS 7 and it works properly.
Try to clear your browser cache, maybe this tutorial will help – http://refreshyourcache.com/en/safari-mobile/

Thanks!

Hi,

I’m not really sure what you mean. I understand that you have block 10 with latest articles sort order on your page, but I don’t know what are you trying to do.
Do you want to copy the shortcode?
Can you provide a screenshot with your backend content and more details about your issue? Let us know and we will try to provide a solution.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide more details about your issue and also your site url so we can take a look.
Do you use a theme demo and you have imported the slider. Let us know more details when you send the email and also paste a link to this ticket.

Thanks!

Hi,

Please disable all your plugins except Visual Composer and try to save settings again and see if it works.
If you still have issues please check the System Status parameters – http://screencast.com/t/1cIDGsp1P and increase them to at least recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
Also if you have a security module on your server like suhosin please try to disable it as it could cause similar issues.
Let us know how it goes and if you still have issues contact us via email at contact@tagdiv.com and provide wp-admin access so w can take a closer look. Also paste a link to this topic.

Thanks!

Hi,

The Mobile Theme is an optional plugin and it doesn’t support and/or render the Visual Composer shortcodes(including tagdiv shortcodes). It comes with its own templates and elements.
If you use Mobile Theme and you want to place something above/bellow Related Articles here you can find the code(post template) – http://screencast.com/t/aFPxTbrQA

Thanks!

Hi,

Thank you for sharing it also for the other theme’s users!

Have a nice day!

I have checked your post page again and it looks fine – http://screencast.com/t/GBf0VuzGQ
I guess you have managed to solve this. However it came from your code.

Thanks!

Hi,

I have checked your site on mobile device but I could not find this issue. The mobile menu works properly, when I click on the icon, it opens the menu. There is a zoom out effect but the menu is opened – http://screencast.com/t/qpljCkrDfX – http://screencast.com/t/ZcWxdGbFDt
Do you have this issue on a specific device? Please make sure you use a supported browser(Chrome, Safari..).

Thanks!

Hi,

If you use Yoast Seo plugin you can add a description directly to the plugin settings so it will not appear in frontend – http://screencast.com/t/aWoyFJoQgq

Thanks!

Hi,

The Mobile Theme plugin is an optional plugin and it comes with its own templates. It was not created for Visual Composer support and also you don’t have an option for sidebar. Even if you modify the code and you load the sidebar, it will not render the theme shortcodes and also other widgets – https://forum.tagdiv.com/the-mobile-theme/
If you want to have the same content like on desktop I suggest to disable the Mobile Theme plugin and use the default responsive theme.

If you want to alter the mobile search(using Mobile Theme plugin) here you can find the code – http://screencast.com/t/R0faPnQa

Thanks!

Hi,

Unfortunately the Related Articles block was designed for default post types and you will need custom modifications to adjust it also for custom post types, as by default it doesn’t have support for them, sorry! I suggest to get someone to help you with this as it is not an easy task and we cannot provide custom services at this time.

Thanks!

Hi,

You can try to replace this code – http://screencast.com/t/fn364DZJ with the code provided – http://pastebin.com/EGzYuezf
When you click on newspaper, it will redirect you to the Theme Panel – http://screencast.com/t/mC1rMLFqqOD
I suggest to backup your file before modifying it.

Thanks!

Replied to the other topic!

Hi,

The theme doesn’t come with rtl support, you will need custom modifications for a rtl site. Unfortunately the time doesn’t allow us to provide custom services at this time and if you wan to use the theme on a rtl site I suggest to hire a professional developer.
If you cannot use the theme, you can ask for refund here – https://themeforest.net/refund_requests/new and we will agree with it. Envato will refund your account and you will be able to find a rtl template.

Thanks!

Hi,

The tagdiv blocks use get_excerpt function and from Theme Panel > Excerpts section you can control the length for excerpts for blocks/modules – https://forum.tagdiv.com/excerpts-introduction/
Only module 15 use get_content function and you can control the text using “more” tag. This module can be used on loop templates (category, tag, latest articles..).

Thanks!

Hi,

The theme has the Authors Box element that you could use on the page to display all your authors – http://screencast.com/t/pHKxnrvBiAD

Thanks!

Hi,

I have checked your post page and did not found any issues with your adsense ads, they appear properly – http://screencast.com/t/fy6ETCniI
If you still have issues please provide more details and also make sure you clear all the caches(also the browser cache).

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide a link where you have implemented this code so we can inspect it. It should not be any issues. Also paste a link to this topic.

Thanks!

Hi,

Please use the specific div container recommended for non-adsense code – https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ There is a specific css for this and the image will be centered – http://screencast.com/t/hpRz4Xay5ppZ
If you want to use the code like it is, you will need to create a custom css. Try this one – http://screencast.com/t/onzuoutGpE

.td-a-rec-id-sidebar div{
display: table;
margin-left: auto;
margin-right: auto;
}

Thanks!

Hi,

This was what I asked you. Did you implemented the custom ad in the post template that you use?
If this is what you mean, your code modification was removed by the update and you need to re-add your custom ad to your template above the post title(I see you use post style 2) – http://screencast.com/t/Z5Grx8bgRFZ
So you could try to use do_shortcode function and implement the custom ad there – http://screencast.com/t/TY8jivNVEoO – http://screencast.com/t/xnBmuwlU04g

<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?>

Hope this helps!

• This reply was modified 9 years by Alin [tagDiv].

Hi,

You can create and set a custom sidebar for each category. The posts from a specific category inherit that custom sidebar.
For example let’s take cat1. You create and set a custom sidebar for it – http://screencast.com/t/ujympPHA0D Then you can add a widget to your custom sidebar and configure it like you wish – http://screencast.com/t/p9dCbxwrY
If cat1 is set as primary category on your post – https://forum.tagdiv.com/primary-category/ then the post inherits that custom sidebar.

Thanks!

Hi,

Did you implemented a custom ad to your articles from the code?
In this case you will need to re-add your code modifications as they were removed by the update.
Please provide more details about this and also a link to your site.
What post template do you use?
If you refer to the articles ads(top, inline, bottom), try to change the post template and see if they appear. There are many modifications added from version 6.1 so please check this and provide more details and your site url so we can provide an accurate answer.

Thanks!