Hi,

We know about these issue with Wp Super Cache plugin, there is a plugin issue and we already reported it to the plugin’s author. Please check this topic for more details – https://forum.tagdiv.com/topic/mobile-theme-problems-3/

Thanks!

Replied via email!

Hi,

Please disable all your plugins except Visual Composer and Yoast Seo plugin, clear all your caches and try to share a new post and see how it goes.
If it still doesn’t work please try to use the fb debugger(Scrape it) tool to refresh it – https://developers.facebook.com/tools/debug/
The theme doesn’t control the og meta, so it could be a facebook issue. Try the debugger and see how it goes.

Thanks!

Hi Nik,

The Tabs and Accordions are Visual Composer elements and you can add them to the page content using the V.C. pagebuilder – http://screencast.com/t/WAzyPddhS and also the other shortcodes. Just make sure you have installed the Visual Composer plugin which is provided with the theme package – https://forum.tagdiv.com/whats-included/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Let us know!

Thanks!

Hi,

You can use smartlist templates, please check this tutorial – https://forum.tagdiv.com/smart-lists/
Or you can use post pagination on posts – https://forum.tagdiv.com/posts-with-pagination/ and modify it, check this topic as reference – https://forum.tagdiv.com/topic/pagination-5/

Thanks!

Hi,

Do you use also the Mobile Theme plugin? In this case you can try to remove or comment this code – http://screencast.com/t/C4h36vO3
If you don’t use the Mobile Theme plugin and you use the default mobile version you could use custom css to hide it – http://screencast.com/t/h8i2WwAy

@media(max-width: 767px) {
.td-header-wrap .td-header-menu-wrap-full {
display: none;
}
}

Thanks!

Hi,

Thanks @nairolf for your help!

@howtoditys I’ve replied via email! Please let us know your decision there.

Thank you!

Hi,

Please check the Block Setting section, you can enable/disable the meta info only for blocks and modules – http://screencast.com/t/CpD9zCo60

Thanks!

Hi,

Wordpress has this option to set a target blank to a menu item – http://screencast.com/t/WkGwJNCKU

Thanks!

Hi,

You can try this solution – https://forum.tagdiv.com/topic/legend-in-the-titles-of-the-homepage/
If you want to implement it for block 11 you will need to edit module 10 – http://screencast.com/t/SzhMlDSc

Thanks!

Hi,

You can unset it directly from speed booster file – http://screencast.com/t/oePHmpMHV

if(is_single()){
unset($this->style_footer_queue['js_composer_front']);
}

Thanks!

Hi,

Unfortunately the W3TC was not tested with the theme so I cannot make any recommendations, sorry! From what I know the mobile theme plugin will not work with W3TC, so in case that you want to use this cache plugin I suggest to disable it.
Please note that we cannot offer support for plugin implementation or settings – https://themeforest.net/page/item_support_policy Our recommendation for cache is Wp Super Cache with this configuration – https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks!

Hi,

I have checked your site and it looks fine – http://screencast.com/t/GxOtHrhpUKjV
Did you managed to solve this?
Let us know.

Thanks!

Replied via email! If you need further assistance please reply there.

Thanks!

Hi,

Here you can find the js code – http://screencast.com/t/f8qUinFB

Thanks!

Hi,

I cannot see any problems on my side and also you say that it works properly on Firefox so I suspect that it is a problem with your Chrome install. Try to uninstall it and then re-install it and clear all your caches again – https://kb.iu.edu/d/ahic
Also you can try this by using another pc.

Thanks!

Hi,

Please update also the Visual Composer plugin to the latest version provided with the theme. You can find it in the plugins folder from the theme package that you download from themeforest – http://screencast.com/t/5W4Al28EM – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Let us know how it goes!

Thanks!

Replied via email!

Hi,

The official support language is English, so please use it if you have other questions related to the theme. If you use the Travel Blog demo, you will need to import also the revolution slider template provided with the theme. You can find it here in the theme package that you download from themeforest – http://screencast.com/t/T41pJOUp0
Let us know if you have other questions related to the theme.

Thanks!

Replied via email!
Please reply there.

Thanks!

Replied via email!

We use only the tested plugins also on our live demo, Video Seo plugin is not apart of tested plugins.
The featured video is save in database under td_post_video meta key.
The play icon appears automatically when you set video post format. It is specified in the documentation the recommended post styles for a video post, please read it – https://forum.tagdiv.com/featured-image-or-video/

Thanks!

Hi,

Why do you use custom css to decrease the menu height?
By default the menu’s height for style 7 is around 106px – http://screencast.com/t/zeAfdmLE
Also you can control the menu height(and also the logo) from Theme Panel > Theme Fonts, just change the menu line height – http://screencast.com/t/DgBHHqE7F – http://screencast.com/t/C5UJkp4Z

Thanks!

Hi,

The theme doesn’t have an option for this, you will need to alter the code yo can try this solution – http://screencast.com/t/hE9Zt7BD – http://pastebin.com/skk8mSCj
I suggest to get someone to help you if you don’t have experience.

Thanks!

I’ve replied to the other topic. Please don’t create different topics with the same question/issue.

Thanks for understanding!