Hi,

I see that you use child theme and some css added there affects also the IOS Slider – http://screencast.com/t/HXczL3LkjSQ3
Also please note that the old customization for version 4 of the theme will have to be adjusted or they will not work anymore in Newspaper 6. Please update also the child theme as we have changed the system, please check documentation – https://forum.tagdiv.com/the-child-theme-support-tutorial/
So my suggestion is to update your theme to the latest version 6.5.1, update the plugins provided with the theme(especially Visual Composer) and update your child theme to the version provided with the theme, you can find it in the /code folder from files that you download from themeforest – https://forum.tagdiv.com/whats-included/
Then check if you still have this issue.

Thanks!

Hi,

@paulberrow We have made some test using the Vc 4.7.4 and old version of the theme and it creates some issues on tagdiv blocks, we will try to find solutions, unfortunately I cannot provide an exact date.

@dodacdung You can update it via ftp, also you could try to deactivate and delete it and install it from here – http://screencast.com/t/NeIrAMKdm3

Thanks!

Hi,

You can activate the Visual Composer also for posts from Visual Composer settings – http://screencast.com/t/1DL09Fk0 But don’t forget that the theme was designed to create pages using VC pagebuilder and the posts are designed to have default text content. However you can use Visual Composer on posts.
The categories templates cannot be edited using Visual Composer pagebuilder, you can change the module to display articles and more options in Theme Panel > Categories section – https://forum.tagdiv.com/how-category-settings-work/

Thanks!

Hi,

You have html issue in your code, maybe a div is not closed(or more) and you have to review your code as the footer is included in the post content and it is not right – http://screencast.com/t/XpLTxkO8
I suggest to get someone to help you with this as we are not available for custom services, sorry!

Thanks!

Hi,

You can check the our demo and see how the mobile menu works – http://screencast.com/t/j13jVsaxT0i if you need another implementation I suggest to get a professional developer to help you with this as the time doesn’t allow us to provide custom work. Also the plugin you use for for menu affects the the theme as the theme has already a mobile version.

Thanks!

Hi,

Unfortunately the config file will not be included n child theme, as far I know, but if the developers will find a solution we will implement it.
You can try this hook in functions.php file from child theme to stop loading the default theme fonts, just paste this code in the child theme functions file – http://screencast.com/t/hLPMbut3GlOH – http://pastebin.com/HjBxAmTP

Thanks!

Hi,

I have tested this on my side and did not found any issues with Post Masonry Grids responsiveness, on mobile each post becomes full width – http://screencast.com/t/bsWNPG1G – http://screencast.com/t/in9ip2CziXgr
I have checked this by default, if you modified the grid or created a new one please check it. Also you can test this without any plugins active except of Visual Composer and clear cache.

Thanks!

Hi,

You can paste your script in the specific spot from Theme Panel > Analytics instead of editing theme file. Or you can follow the analytic guide and add your code in header.php file – http://screencast.com/t/x3Vr3umujtD

Thanks!

Hi,

I have checked your post but did not found any issues with related articles section, the related article(from the same category) is displayed fine, with image – http://screencast.com/t/hTxesqNjBW
Not sure what is the issue, maybe you solved. Please provide more details if you still have issues with this.

Thanks!

Hi,

You can change the 7 days functionality in td_page_views.php and also the sort order(only if you need this) in td_data_source.php – http://screencast.com/t/XYgdDWJWq
Indeed the Jetpack plugin consumes many resources. What I can recommend you is to leave active only the Jetpack modules that you use and disable all others.
After we received many reports from our users regarding the theme 7 days sort order, the developers took decision to implement this jetpack feature and it should be seen as an improvement. Let me tell you why! Many clients want to use 7 days with a cache plugin for example and the sort order doesn’t work properly with it, so we have added the ajax view counter. It will retrieve from the server the correct post view count, but this means many requests to the server if you have many readers. Using Jetpack stats feature the requests will be made to their server where they are stored.
I guess you could use this feature, but like I said above only with the modules that you need active. Unfortunately I cannot recommend another plugin which is not been tested,sorry!

Hope this helps!

Hi,

I have checked your page source and many js resources are moved in the footer – http://screencast.com/t/q0BHHszn – http://screencast.com/t/c8516Day You still have this issue on the speed test because you have custom css and this add a delay when your page is loading. A solution is to make your css changes directly in the style.css file.
The td_inspect_scripts() function returns a list of registered css and js from your site.
You could try to play with the priority, if it doesn’t return all js – http://screencast.com/t/7fhfjttAT8
http://codex.wordpress.org/Function_Reference/add_action
Regarding the css, please check the page source and the the ID’s – http://screencast.com/t/UlVOtjAe4P

Thanks!

Hi,

The related posts feature that you want to remove is not from the theme, it is from Jetpack plugin, so please check the plugins settings to disable it – http://screencast.com/t/ZOLvcFDDXM6

Thanks!

Hi,

Please check the permalink for each of your post, also disable all your plugins except of Visual Composer, clear cache and re-save your permalinks from Wp Settings > Permalink and then see if the issue persist.

Thanks!

Hi,

The theme supports the full bbpress without any custom modification and there is not a template for the forum’s topics, you’ll have to edit the plugin’s files or create a custom template in the theme for topics.
Please check the plugin’s documentation for this – https://codex.bbpress.org/

Thanks!

Hi,

If they will sign out from top-menu they will not see that – http://screencast.com/t/NQytBVIB the page will be refreshed and the user is already logged out – http://screencast.com/t/nIecinFH

Thanks!

Hi,

You can check on our demo how the sign in pop up looks – http://screencast.com/t/p2L71kWo4GMV
The theme use the default wordpress sign in/registration so if you sign out from backend the wordpress pop out appears. The theme sign in widget works only for frontend, so you cannot change that from the theme files as it is from wordpress.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is. If you make this change it should solve this issue, as it is tested on our side and it will be fixed in the next update.

Thanks!

Hi,

I have checked this on my side and did not found any issues – http://screencast.com/t/77fs2jt7O – http://screencast.com/t/U3fiDmHPxzr
Please disable all your plugins except of Visual Composer, clear cache and check again if the extra space is added.
Also provide a link so we can take a look and use pastebin to paste your content – http://screencast.com/t/v0EXMdXg7NW4

Thanks!

Hi,

@reloaded I cannot provide a solution only for sidebar. If you add the condition in td_block_ad_box.php all the ads will be blocked in a post when you have the custom field enabled(header, article ads, sidebar).

Thanks!

Hi,

Yes, it could be, unfortunately we did not tested this plugin with the theme so I’m afraid I cannot help you with any suggestions, sorry! Maybe the plugin author will have a solution.
You cannot use the shortcode directly in as menu item, the mega menu was designed for categories and page, but it was not tested any plugin’s shortcodes.
The theme has already a mega menu feature so I cannot recommend any plugins, probably they will be in conflict with the theme js for mega menu.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

These fonts are loaded as they are the default fonts used by the theme. You can edit the td-config file and remove the open sans – http://screencast.com/t/viDr6x0B then check the page source, it shouldn’t be loaded anymore. Please note that you have to do this change in the main theme as this file cannot be overwritten via child theme.
If you set another font for any of the theme sections, it will be loaded in your page source, for example – http://screencast.com/t/JRZtdnRWwsW – http://screencast.com/t/9owH1FfhUTWv – http://screencast.com/t/hVG8jy1U

Thanks!

Hi,

The theme has an option to display the quotes on blocks. This is not added for all blocks, it is available especially for blocks with big thumbs and only when they are used in 1 column – http://screencast.com/t/qaBMFxAsk – http://screencast.com/t/XWNnOvmyDnS – http://screencast.com/t/eekGsoIG
Also you can change the default css using this class – http://screencast.com/t/1qy83RXGtj

Thanks!

Hi,

The theme use the default wordpress registration that’s why appeared this issue after wordpress update and the function is deprecated.
Please add change this code – http://screencast.com/t/i4C94cvIAr with this – http://pastebin.com/tp9t4yRp
We will fix this in the next theme version.

Thanks!

Hi,

You can add your map in a row, add an extra class to the row and hide it on mobile – http://screencast.com/t/XtSr9kcKviYE – http://screencast.com/t/ZF9Ne6hvF

Thanks!

Hi,

You can remove this condition so hiding the breadcrumbs from Theme Panel > Template Settings will not affect your pages – http://screencast.com/t/FfUEirgjhmj
Please note that if you use Visual Composer pagebuilder to create you pages the breadcrumbs will not appear.

Thanks!