Hi Jose,

Unfortunately this is not specified in the documentation, but you can easily figure out checking the “Category tag on modules/blocks” or Excerpts sections from Theme Panel – http://screencast.com/t/SrQZMKZUdmY – http://screencast.com/t/R354s6uE0v0w Or you can use browser inspector tool – http://screencast.com/t/tjgGVkCnKah

Thanks!

Hi,

Please make sure that the speed booster plugin is active, check the System Status – http://screencast.com/t/mnSqdExcJ The speed booster was tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine, so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh Also to have a good score is recommend to use less plugins.

Thanks!

Hi,

It seems that the thumbnails are not generated, please check if you have GD Library installed, wordpress requires it for cropping. You can see it in your Cpanel. If not, contact your hosting provider. Also that you have writing permissions on /wp-content/uploads and also check your /uploads folder and see if the thumbs are created. Then try to regenerate again your thumbnails, you could try also the Force Regenerate plugin.
Regarding the Grid issue – http://screencast.com/t/4xF3c9fSt please switch to the main theme and see if you still have this issue. If this solve your issue you will have to update the child theme as you use old version. You can find it in the /code folder from theme files that you download from themeforest – https://forum.tagdiv.com/whats-included/

Thanks!

Hi,

If you add a custom class like in my example the css will be applied only there, no h tags affected.
You can add the css code in Theme Panel > Custom Css – http://screencast.com/t/XmKLxknI

Thanks!

Hi,

When you have the date enable it will be displayed the date from your server, but it will not displayed the live date/time. The time/date will be updated only when it is demanded from your server, this happens when the user refresh the page. Unfortunately I cannot provide a solution for this, sorry! You will have to change this via javascript, you will have to write a code especially for this from zero and it is not an easy task. I suggest to hire a professional developer to do this for you as we cannot provide custom work at this time.

Thanks!

Hi,

This feature was implemented from version 6.4 – http://screencast.com/t/6FFsd7sIz

Thanks!

Hi Vladimir,

You can add h1 and h2 tags to the footer description text and use a custom class to change the default theme css for h tags – http://screencast.com/t/DeQlsOft – http://screencast.com/t/ZlcrlhUvybk

.td-footer-h {
display: inline;
font-family: 'Open Sans', arial, sans-serif;
color: #fff;
font-size: 14px;
line-height: 21px;
margin-top: 0;
margin-bottom: 0;
font-weight: normal;
}

Hope this helps!

Hi,

Please check the post format and set it to video – http://screencast.com/t/Kdsc0BQD09sE – http://screencast.com/t/bHNDpp0Jprep

Thanks!

Hi,

You can add a background image to your site from Theme Panel > Background – http://screencast.com/t/bw9ecHtuMT4L and add your link to the Background Click Ad – http://screencast.com/t/MeezlXOe

Thanks!

Hi,

Please check this guide to make a category mega menu – https://forum.tagdiv.com/mega-menu/ Make sure you have posts tagged to that specific category.
Also provide a link if you still have issues with this, so we can check.

Thanks!

Hi,

You can use custom css in Theme Panel > Custom Css to hide it – http://screencast.com/t/4qRi8bhZ

.td-category-pulldown-filter {
display: none;
}

Or you can remove or comment this line for each category template that you use – http://screencast.com/t/ro4e4R15F2

Thanks!

Hi,

Please check the Visual Composer settings and select all elements – http://screencast.com/t/IhXQIyzcn04
Here is the content from our demo shop – http://pastebin.com/ZCMsxeKR

Thanks!

Hi,

The theme has an option to control the excerpt for modules – http://screencast.com/t/4ErbLOxAd – http://screencast.com/t/F1ckRbLF
Or you can alter the code and comment(or delete) the excerpt line for each module(maybe you want excerpt for some modules) – http://screencast.com/t/vR61gBcM7 Also you can edit the excerpt function that it is applied on all modules – http://screencast.com/t/4gy0JxUw

You can upload your custom font on your server and add it here(paste the path and name) – https://forum.tagdiv.com/using-custom-fonts/
Or you can search a similar font from google(open sans, Noto Sans) – http://forum.fontsquirrel.com/discussion/310/fot-similar-to-segoe-ui

Thanks!

Hi,

You can use the demo content, but please note that if you uninstall the demo all all the demo content will be removed – https://forum.tagdiv.com/installing-demos/

Thanks!

Hi,

For the grey border on images, please disable Jetpack Photon feature as the theme works based on the same system (creates and serves/uses thumbnails for each uploaded image). We don’t recommend using that photon module as it tends to create issues sometimes so we suggest you disable it. Or if you use CDN try to disable it.
All the issues related to the thumbs on Big Grid or other blocks/modules should be solved if you disable this feature and regenerate thumbnails – https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thanks!

Hi,

You can easily create a shop page like the demo. For top image and text we use a text block – http://screencast.com/t/R39kDYhIkmYf For Featured and Best Selling products you can use these elements using Visual Composer pagebuilder – http://screencast.com/t/1lBQyrrl
On the demo page we use the shortcodes of these blocks in a Text Block so you will have the ability to add also title – http://screencast.com/t/zjkzGCbEBcDn
The page is set as Shop page in Woocommerce settings – http://screencast.com/t/kiRI7UqFh5G
I will provide the entire content of the shop page from demo, maybe it will help you more – http://screencast.com/t/Q8DbI5tOu28 – http://pastebin.com/1m2KzRw5

Thanks!

Hi,

If you add a Theme Accent color you can see this color for example when you hover the article title on modules, or the link color from post content – http://screencast.com/t/VjTGht8Uuo7 – http://screencast.com/t/KSrbvIwAN – http://screencast.com/t/C4FiDPfxu3c
If you refer to a custom button(shortcode) added in a post content, you can use these colors for it(Visual Composer colors for button) – http://screencast.com/t/ET94A67p
Here is an example – http://screencast.com/t/cFdlNqBB0 or you can use custom css for other colors.
You can find a similar answer here – https://forum.tagdiv.com/topic/buttons/page/2/#post-72166

Thanks!

Hi,

I have checked you page and it looks like this on my side – http://screencast.com/t/GDayp6ItRp
If you want to reduce the margin bottom you can try this custom css – http://screencast.com/t/I8FAyhHrqu5

.home .td-g-rec-id-custom_ad_1 {
margin-bottom: 0 !important;
}

Also you can use these options for ad sizes for each screen device – http://screencast.com/t/B2rL4odco
Please post your issues in the newsmag section – https://forum.tagdiv.com/forum/newsmag/

Hope this helps!

Hi,

Please uncomment this line in td_module_6.php file(module 6 is used to create block 7) – http://screencast.com/t/gQPrKTAMj – http://screencast.com/t/B8iCJlZI

Thanks!

Hi,

Please follow this guide – https://support.google.com/analytics/answer/1008080?hl=en and paste the code in Theme Panel > Analytics – http://screencast.com/t/jgphJSC4

Thanks!

Hi,

No, this plugin is not installed or provided with the theme files.

Thanks!

Hi,

The theme uses the add_image_size() function and the featured image is cropped to different sizes, for each image are created thumbnails to be used on module. Here you can find all the thumb sizes – http://screencast.com/t/aWvLdtvDghW2 You enable the thumbs only for blocks/modules you use.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

You don’t have to buy or download the Visual Composer plugin. The Visual Composer plugin that comes with the theme is licensed to the theme. We provide updates on a regular basis, after we test the plugin for theme compatibility the plugin is included in the latest theme update.
Please check – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks!

Hi,

I guess you want infinite load(not lazy load) on categories. You can activate this globally or for each category from Theme Panel > Categories – http://screencast.com/t/fKXIb2XM2fSF
You can control the number of posts from WP Settings > Reading – http://screencast.com/t/6jZdSmGg

Thanks!

Hi,

You can add a custom ad for the post template that you use, just edit the file and use do_shortcode function – http://screencast.com/t/txPjkFaS

<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?>

There are many topic about how to add a custom ad, as reference:
https://forum.tagdiv.com/topic/move-the-bottom-article-ad-spot-below-the-share-bar/
https://forum.tagdiv.com/topic/move-bottom-article-ad/

Thanks!

• This reply was modified 10 years by Alin [tagDiv].