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Alin [tagDiv]
tagDiv Staff

Hi,

I have added your suggestion to our list and the developers will take a look and consider it for a future update.
A solution at this time is to block inline ads in the code manually, using the post id(is_single function) – https://codex.wordpress.org/Function_Reference/is_single or try this solution to block the ad for posts from a specific category – https://forum.tagdiv.com/topic/replace-adsense-code-of-ads-fields-in-a-category/#post-54692

Hope this helps and thanks for suggestion!

Alin [tagDiv]
tagDiv Staff

Hi,

When you send the email for the other issue, please paste a link also to this topic and we will check it.
Please make sure you use the latest theme version 6.5.1 and you update the theme plugins first, then check it only with Visual Composer active(disable all other plugins) and if the issue persist we will take a look.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com if you want to provide admin access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your page and did not found any issues with google maps, it seems that you solved the issue – http://screencast.com/t/Nbv9ZGZYau

Thanks!

Alin [tagDiv]
tagDiv Staff

Replied via other topic!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately I cannot provide you an answer about this, as we did not made any test using a review plugin so I don’t know how your plugin affects the post or having 2 reviews on post will create issues.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Do you refer to the space between article title and excerpt?
If you disable meta info, the container is still there, but you can use this custom css – http://screencast.com/t/IkRFD8crNQ

.home .td_block_11 .td-module-meta-info {
min-height: 0;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If you will send an email, please paste a link to this conversation so we can know who you are and what your issue is.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

This is basic functionality of Wordress and also the theme use this. The small images are not automatically enlarged by WOrdpress or by the theme(only cropped), but can be enlarged via custom css or try to use a plugin like Thumbnail Upscale in combination with Force Regenerate.
If you want to use css please add this code in Theme Panel > Custom Css – http://screencast.com/t/Wd8FeCrgE

.td_block_big_grid_1 .td-big-thumb .entry-thumb {
height: 100%;
}

Hope this helps!

Alin [tagDiv]
tagDiv Staff

The theme is constantly tested with Google Structured Data Testing tool and everything seems fine also on your side(screenshot). You may have to wait some time for them to properly scan your post and display the ratings on searches. Google ultimately decides if the post is considered a review and if the rating appears in their searches.
Also you can check it on our demo we have reviews for some posts – http://screencast.com/t/0dObSwzDd

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check the Visual Composer settings and enable all the shortcodes – http://screencast.com/t/POrPiIHxoHP

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Do not post login credentials here as this is a public forum.
I have checked one of your product and the add to cart appear also on Chrome browser I guess it was a caching issue. Please clear cache if you still have this issue – http://screencast.com/t/SZCq8RL3cJS
Regarding the search box, I suspect that also this was a caching issue as it works fine now and I don’t think the speed booster creates this as it is tested with theme, maybe it is in a conflict with another plugin.
I’m not sure what did you modified in the td-speed-booster.php file. Did you removed this code so it works with another plugins(than tested ones)? – http://screencast.com/t/RZLIOPUNdqh
The speed booster was tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine, so the developer took this decision. Anyway Speed Booster is an optional plugin so you can disable it if you don’t want to use it.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You will get an email when a new theme version will be released.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,


@historiesdeuropa
Please provide more details about your issue as I’m not sure what you mean.
Do you get any errors using Visual Composer?
Also provide your site url so we can take a look and a screenshot where the issue is.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I guess it could be added an exception for site date, but unfortunately I cannot provide a solution for this. The best way is to address this question to the developer of the cache plugin that you use.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I cannot recreate this on my side, so please change to the header you want to use so I can inspect this. Also you can check this without any plugins active and remove the custom css(if you use any code).

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

1. This gap comes from the block title, even if it is not displayed the container is still there. So you can try this custom css in Theme Panel to hide block title when it is used in Tabs element – http://screencast.com/t/zoaBg7LwVDYo

.home .td-pb-span4 .vc_tta-tabs .block-title {
display: none;
}

2. We did not tested P3 PLugin Profiler to see how it works, but what I can see from your screenshot you use the same number of plugins(7) even if they are different and the Contact Form 7 plugin has big impact on your site now – http://screencast.com/t/tCmE7SjhbG

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Where did you added the code? For example in header ad it seems that you don’t have any code – http://screencast.com/t/z31M2DHxJ
I have checked also a post from your site and the top ad for articles is displayed – http://screencast.com/t/iup6Ko1ZtI4g For non-adsense code we recommend those div container from documentation – https://forum.tagdiv.com/header-ad/
Do you use Ad Box block for you page content?
Please provide more details and also like I said above paste your code in a text widget to see if it displayed.
Let me know!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Sorry for delay we missed your post as this topic was solved!
Not sure waht you mean the css provide should not affect anything than the logo(added margin) and the space between the Big Grid and the menu.
Please check this without any plugins active except of Visual Composer, clear cache and see if you still have this issue. Also verify the the custom css maybe you have added another code.
If the issue persist please provide a screenshot to be sure where I should look and I will inspect this.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

When you upload a featured image it will be cropped to different sizes so the thumbs will be used on modules. If you use all the modules you will have to enable the thumbs on blocks and modules so all these thumbs will be generated – http://screencast.com/t/alnwgtw5n
Please note that the featured image size should not be smaller than the thumb used on module as the WordPress doesn’t enlarge images. Lucian already provided an example on email regarding an image from your site.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

All tagdiv blocks have this filter options – https://forum.tagdiv.com/block-settings-tutorial/ so you can edit your page and set the featured category for every block you wish.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi Rhonda,

The tagdiv blocks are not apart of Visual Composer plugin, also the blocks settings, they come from the theme.
I’m not sure what settings did you used. Did you have some custom modification to the theme files? As you can see in the above screenshots the sort options are almost the same(we did not removed, just added).
You can try to add another sort order for blocks like this – http://screencast.com/t/7RzhIITcXiZhttp://screencast.com/t/RT00ZQ9CK38

case 'event_ascending':
                $wp_query_args['orderby'] = 'date';
                $wp_query_args['order'] = 'ASC';
                break;

'Events Sort' => 'event_ascending',

Result: http://screencast.com/t/bZ0ftGdirhttp://screencast.com/t/2AU4PJQvhttp://screencast.com/t/U0jWnZnv

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme doesn’t have a multilingual feature, but you could use a plugin like QTranslateX to have a different content. Using the theme translation option you will translate the text used by the theme as you can see – http://screencast.com/t/Ra2cLLM2tFVD for example title of blocks that cannot be edited or added using the pagebuilder like Related Articles – http://screencast.com/t/UMhmW9pLhttp://screencast.com/t/GcGEbRUBl1
Regarding the date if you set the WordPress language it will be also changed – http://screencast.com/t/hfFlZVzPn4http://screencast.com/t/bBhv9rji9

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

There is a global option to force the modal for all images, but please note that enabling this the individual image settings will not be applied – http://screencast.com/t/ukI2Tfa3 We have this on our list and we will try to improve this feature in a future update.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please deactivate and delete the social counter plugin and install it from here – http://screencast.com/t/NcFMwtpiVR If you still have this issue please send an email at contact@tagdiv.com and provide wp-admin so we can take a look.

Thanks!

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