Hi,

@georgemathew46 Not sure what you mean, I have checked your site and the logo is fine on mobile device – http://screencast.com/t/bEwVFDQXWi Please provide more details.

Thanks!

Hi,

I have also tested this on my side and did not found any issues, when you click on a month it should take you to the archive template.
Please disable all your plugins except of Visual Composer, clear cache to make sure that this issue is not caused by a plugin.
If the issue persist please provide your site url so we can take a look.

Thanks!

Hi Jeffrey Summers,

Emil replied via dashboard!
Please note that this is a public forum and the users can interact each others, if you don’t want to get answers from other users please use email(Emil already specified this).

Thanks!

Hi,

I have checked your post page and the bottom ad seems to be fine now – http://screencast.com/t/rp9dcP1sM

Thanks!

Hi,

The speed booster was tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine so the developer took this decision.
If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh

Thanks!

Hi,

Unfortunately the time doesn’t allow us to provide custom work, sorry! Here you can find some information about our WP Super Cache settings on demo – https://forum.tagdiv.com/topic/create-a-separate-file-for-all-css-and-scripts/#post-70655

Thanks!

Hi,

What did you changed in the td_block.php file? Please provide more details and your site url so we can take a look.

Thanks!

Hi,

Thanks Chris!

@Dzr Please check this guide how to set the social counter – https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
I have also checked your site but did not found the social counter block.

Thanks!

Hi,

If your featured images are smaller that the thumb you can try to use a plugin like Thumbnail Upscale to enlarge thumbnails and Force Regenerate, as the wordpress will not enlarge them.

Thanks!

Hi,

Please make sure you set the frontpage from Settings > Reading – http://screencast.com/t/wvhVYapXG
Also please check the documentation – https://forum.tagdiv.com/wordpress-information/ and also we have some video tutorials on our youtube channel – https://www.youtube.com/watch?v=rgWqozuqmJk
Let me know if you have other issues related to the theme.

Thanks!

Hi,

There is an option to disable author and date from Theme Panel > Post Settings, this will be applied on posts, modules globally. If you don’t want to hide them from your post pages, you can do this using custom css in Theme Panel > Custom Css – http://screencast.com/t/4iRddMNCSz and also for archive templates(categories, tags…) or search page – http://screencast.com/t/BkCgEFnCn

.page .td-module-meta-info, .archive .td-module-meta-info, .search .td-module-meta-info {
display: none;
}

Thanks!

Hi,

Thanks Steven!

@Dzr Here you can translate it, if you did not managed until now – http://screencast.com/t/CpeGPpdAd3

Thanks!

Hi,

The theme doesn’t have such an option to display posts by days and you will need custom modifications and it is not an easy task. I suggest to hire a professional developer to do this for you as we cannot provide custom work, sorry!

Thanks!

Hi,

There is a specific ad spot for Smartlist 6 in the panel – http://screencast.com/t/kbK9JgTXzSA
Please provide more details about this and also a link so I can take a look.

Thanks!

Hi,

If you want to change the social counter functionality you will have to edit the plugin’s files – http://screencast.com/t/tDhw5WT8LRr – http://screencast.com/t/15XVZoGzNfTm

Thanks!

Hi,

The theme doesn’t have an option for this, but you can try to search and test a plugin. Unfortunately we didn’t test any related plugin with the theme, so I cannot make any suggestions, maybe you will get a feedback from our users.

Thanks!

Hi,

I don’t know exactly how your php.ini looks like, but I guess that it is commented. Nothing should be in front of the line, so you can remove it if it works and check the System Status to see if it is applied.

Thanks!

Hi,

We recommend to use SEO by Yoast plugin for the og: as the theme doesn’t control that. Please check this without any plugins active, except of the Visual Composer plugin and SEO by Yoast, clear cache and check if the share works fine. Also you can test using fb debugger(manually fetch new scrap info.) and see if the featured image is correct for one of your posts. Check also the page source if your open graph meta date are correct – http://screencast.com/t/uhrSwqinmvzv It may take a while until fb will update open graphs.

Thanks!

Hi,

Unfortunately also the Woocommerce plugin had some big updates so it could cause some issues if you use version 4 of the theme as it wasn’t tested. I suggest to update to the version 6 if you want to use also the latest version of the Woocommerce plugin, please use this guide if you want to update – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks!

Hi,

Unfortunately not all colors are supported by the button shortcodes, you can customize using custom css, use the color like an extra class – http://screencast.com/t/iJtKxey3idG – http://screencast.com/t/X6dDu9fQp
On the article where the button is displayed fine, you use custom css for it – http://screencast.com/t/qVG5q0zt
You can also add a button using the Visual Composer in a page(design it) and copy the shortcode in the post content, check this topic – https://forum.tagdiv.com/topic/creating-buttons-in-posts/#post-56162

Hope this helps!

Hi,

You can set a block to display articles from a specific category or by multiple categories(using category id) – https://forum.tagdiv.com/block-settings-tutorial/ Also the theme has an option to enable unique articles or offset features on the page(the guide is from old documentation, but it works the same) – https://forum.tagdiv.com/unique-articles-and-offset-newspaper/
If you refer exclusively to the featured posts you can set the sort order to Featured so you can display only the featured posts from a specific category, for example – http://screencast.com/t/FJP3Ja6h3 – http://screencast.com/t/Ib9wY3Wh – http://screencast.com/t/jCbanTqV
The theme doesn’t have an option to display an article on a specific spot from block, if this what you mean.

Thanks!

Hi,

@AilyRoot The theme use the plugin’s template and it supports the full bbpress plugin. We have added just some css code but we don’t alter the plugin functionality. If you want to create your own template you will have to read the plugin’s documentation – https://codex.bbpress.org/themes/theme-compatibility/getting-started-in-modifying-the-main-bbpress-template/ as we cannot provide custom work, sorry!

Thanks!

Hi,
I have checked your page and the Big Grid Slider seems to work fine – http://screencast.com/t/cgC4ymBTJfQ9 – http://screencast.com/t/U6BKqlNegpMb

Thanks!

Hi,

I couldn’t access your site – http://screencast.com/t/SUsibYsANH9G

Thanks!

Hi,

I have checked your page and I found that you use background image and also background color for your row, so I suspect this is the cause. Try to remove the background color and see how it looks on your Ipod.

Thanks!