Hi arayaz,

When you send the email to take a look to the other issue, pleas paste a link to this topic and I will look also to this problem.

Thanks!

Hi,

I could not recreate this on my side even with Unique Articles feature enable. Please create a test page, copy the content of the homepage and send an email at contact@tagdiv.com and provide wp-admin access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is. Also paste a link to the test page.

Thanks!

Hi,

I have checked your site and you use pagebuilder with latest article template on your homepage, without content, just latest articles. You can control this from loops settings – http://screencast.com/t/FsNTwCOV

The theme uses the add_image_size() function and the featured image is cropped to different sizes. Also the image used on post page is cropped, here you can find all thumbs used by the theme – http://screencast.com/t/4weZ6lSkpKl If you want to change this you need to alter the code(to change the size or add a new size) here – http://screencast.com/t/Mkyyuly8o6vi The specific thumb is used on post pages – http://screencast.com/t/jodz2kpYM If make any changes please regenerate your thumbnails – https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thanks!

Hi,

Unfortunately there is not an option to filter by tags ids, you can filter articles only by tag slug name – https://forum.tagdiv.com/block-settings-tutorial/

Thanks!

Hi,

Please add this custom css in Theme Panel > Custom Css:

.td-travel .td-travel-header:before {
width: 140%;
}

Let me know how it goes!

Thanks!

Hi,

The theme ad system was designed to work with adsense code and other codes may not be displayed. You can add your script in a text block and see if it is displayed, as it may be an issue with your code.

Thanks!

Hi,

The code is tested on may side exactly like in the screenshots provided above. Change the column 1 position and used the css.
Do you have custom css in Theme Panel > Custom css section? Please verify the code if you do.
Any css code you add there break your page, please provide more details.

Thanks!

Hi,

1. You need custom modifications for this as this is how the theme was designed. When the background-color/image is used, the site will automatically switch to boxed version. I suggest to hire someone to do this for you as we cannot p[provide custom work at this time, sorry!

2. Here you can find the code – http://screencast.com/t/dOLxGhZdrd

Thanks!

Hi,

You can use the modified_time function instead of the get_date code for post templates that you use – http://screencast.com/t/Z7bGspjc64 Lucian posted a solution here – https://forum.tagdiv.com/topic/post-page-edit-help/

Thanks!

Hi,

The theme uses the add_image_size() function and the featured image is cropped to different sizes, for each image are created thumbnail to be used on module. Here you can find all sizes(including the size used on post pages) – http://screencast.com/t/aWvLdtvDghW2
If you want to change this you need to alter the code(to change the size or add a new size) here – http://screencast.com/t/Mkyyuly8o6vi The specific thumb is used on modules – http://screencast.com/t/tJfnkusU and post pages – http://screencast.com/t/jodz2kpYM If make any changes please regenerate your thumbnails – https://forum.tagdiv.com/using-the-theme-with-existing-content/
Here you can find more details about the featured image, aspect ratio… https://forum.tagdiv.com/image-size/

Thanks!

Hi,

I have answered to the other topic – https://forum.tagdiv.com/topic/big-trouble-with-small-pictures/

Thanks!

Hi,

@EmbraceDominica I have answered also regarding the theme width(1068px) in that thread as it is not an easy task to change it and you need many customization to change alos the width value for all elements on page.
If you want you can add a background to the row and stretch it, but without the content as the tagdiv blocks were not designed to be used in a row like this – http://screencast.com/t/28YSgIa597wk

Thanks!

Hi,

@shoxa You need to use Thumbnail Upscale plugin only if you use small featured images as they are cropped for different sizes and need to fit into the thumb container on modules. I have checked your site and your images are large enough but they are not cropped to the thumb size(the thumb is not created) – http://screencast.com/t/fv6nXc8bq Try just to regenerate your thumbnails – https://forum.tagdiv.com/using-the-theme-with-existing-content/
If it doesn’t work please check if the GD Library is installed on your side, wordpress requires it for cropping. Also that you have writing permissions on /wp-content/uploads and also check your /uploads folder and see if the thumbs are created.

@asoukhoverkhov There is no ideal size for the feature images but in order to fit the thumb container it should have at least the sizes of thumb’s container, because WordPress doesn’t enlarges images. The modules have thumbs with different aspect ratio and a part of the image may get lost on the cropping process. You could read more about the featured image size here (it’s from Newsmag documentation but the principles are the same) – https://forum.tagdiv.com/image-size/ You have to do some tests and see what aspect ratio to use, depending what blocks/modules you use most.

Thanks!

Hi,

Please make sure you have installed the theme properly, if you can re-install it via FTP(make sure you use the latest version 6.5) – https://forum.tagdiv.com/install-via-ftp/ maybe it was an error when you install it. I did not managed to replicate this on my side.
Do you get this issue only for widgets or also when you add blocks using Visual Composer?
If the issue persist please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Hi,

It is still on our list, but it is not a priority as we have many features on our list and we have to pick very carefully what we implement. It will be added an option in one of the future updates but I cannot provide you a date.

Thanks!

Hi,

@dhvanesh I’m not sure why this happens on your side. Like I said above it could be your custom modifications(it could be from the ad between the post content), from the plugins you use…
Also it may come from the ad you use, you can check if the code is added properly and you can make some tests using fewer ads on the page to see if you still have this issue as the theme just render it(note that the theme ad system was designed for adsense code).
You can do a clean install of the on a subdomain like I suggested above using just necessarily plugins.

You can try these solutions and see if the issue persist(this is what I can recommend) and also you can contact the ad provider and ask about this. Some of your ads are loading and some are not – http://screencast.com/t/X5e3QXCJpOI

Thanks!

Hi,

I have checked your site and it load fine, I did not found any issues.

Thanks!

Hi,

I have checked your site and you use post template 1. This is how it should look the featured image, you can see also on our demo it is the same – http://demo.tagdiv.com/newspaper/td-post-400k-for-whisky-most-expensive-foods-and-drink-auctioned/ Also in the version 4 this post style use a smaller image size – http://screencast.com/t/VgmwAV6jp
I guess that you use default post template set to post style 1, so you can easily change it to default post template(or different) – http://screencast.com/t/GPJAnI5et

Thanks!

Hi,

I have added these suggestions on our list and we will consider them for future updates.

@Chris I’m not sure if a music demo will be created as there is a video demo and I guess it will be something similar. Anyway it is added on the list.

Thanks!

Hi,

@arayaz Please provide more details about your modifications, block settings and link to the sticky post so I can check this. Create a test page like I suggested for jonybigude.

@jonybigude I have checked this with your code and it worked on my side – http://screencast.com/t/j4pokDlp Please make sure that your sticky post is tagged to the category used on block.
Create a test page using just 1 block, filter by a specific category and make sure you have a sticky post. If you make that change in data source file and consider sticky post, it should appear first on your block. Let me know how it goes!

Thanks!

Replied via email!

Hi,

As you can see on our update log we have added the alt tag for these images – http://screencast.com/t/nvsPcv2l but the alt tag is empty because is not recommended by seo to have a different alt for the same image. You can modify it if you want different thing like above.
Regarding the width and height the thumbnails should have a specific size – http://screencast.com/t/yL7X7DVa9
The footer logo was not added, you have right, seems that the developers missed that. I have tagged it for urgent fix on our list.

Thanks!

Hi,

The Big Grid blocks can be used only on full width row – http://screencast.com/t/hNrnqEyyL
Please check our documentation – https://forum.tagdiv.com/wordpress-information/ and also this video tutorial may help – https://www.youtube.com/watch?v=rgWqozuqmJk
Let me know if this is not what you mean.

Thanks!

Hi,

Unfortunately all the files modifications will be lost as the files will be overwritten when you will update. You could try to use child theme for future – https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks!

Hi,

I will add this suggestion on our list but I cannot promise you anything about it. We have many feature request on our list and we have to pick very carefully what we implement. If we will find a solution the developers will consider this.

Thanks!