Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello,

Please activate the tagdiv Standard pack plugin and clear the cache.

Thank you!

Please be patient! We reply from oldest to newest.

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Thank you for understanding!

Hi,

To solve this, you can ensure that the URL structure remains the same while allowing articles to be assigned to multiple categories. Here’s how you can achieve this in WordPress:

Set a Primary Category:
Use a plugin like Yoast SEO or Rank Math, which allows you to set a primary category. This way, even if you tag multiple categories (e.g., both “United Kingdom” and “London”), the URL will be based on the primary category (e.g., /europe/united-kingdom/name-of-the-article). The additional categories will not affect the URL structure.

Custom Permalinks:
You can customize how WordPress handles permalinks by going to Settings > Permalinks. If you’re using a custom permalink structure that includes categories, make sure it is set up to use only the primary category.
https://yoast.com/help/list-available-snippet-variables-yoast-seo/

Thank you!

Hello,

So, when performing an update, it’s recommended to deactivate extra plugins during the update process. After the update, in the theme panel, there is an import/export option, and in case issues arise, you can restore if the settings from the theme panel are lost. https://i.imgur.com/ybXK3uW.png Also, activate the tagDiv Cloud Library plugin
Also, it is recommended to make a backup before the update, whether it’s for the theme, plugins, or WordPress.

Thank you!

Hello,

You can import the page or template where you saw them and copy and paste them where you want and after delete the page or template. You can copy and paste with right-click. Also, please make sure that you copy also, the css code https://imgur.com/9jCfTyg if it is present there.

Thank you!

Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello.

The code is working only for flex block 1, so if you want to work the code also, for posts loop then you need to add it to the code to align the pagination.
Also, please check if you don’t in the template a custom code set in the raw css -> https://i.imgur.com/9jCfTyg.png

Thank you!

Hello,

I would like to know what PHP, theme and WordPress version you use. Also, do you have a child theme? I recommend to use php version 8.0 OR 8.1, and the latest version of the theme 12.6.8 and WordPress 6.6.2

Thank you!

Hi,

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Hello,

Please let me know if you a plugin for cache.

Thank you!

Hi,

If you want a menu like that, you need a parent category with subcategories https://i.imgur.com/ScOzLD5.png -> https://i.imgur.com/9F8KosV.png. Please ensure that you only select the parent category for the mega menu https://forum.tagdiv.com/mega-menu/

Thank you!

Hello,

Have you tried reimporting the settings before updating from the theme panel -> import/export?
Did you disabled the extra plugins during the update process?

Thank you!

Hello,

Did you changed the score?

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Hello,

You can use this plugin to optimize the images https://wordpress.org/plugins/ewww-image-optimizer/

Thank you!

Hi,

Don’t hesitate to contact us if you have other questions.

Have a great day!

Hello,

Please also, add this https://i.imgur.com/lV3DtUH.png please ask your host to configured them https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hello,

To solve this issue please follow the steps from this guide https://www.webtoffee.com/how-to-fix-the-mod_security-generated-error-on-your-site/

Thank you!

Hello,

Then please adapt the CSS for your posts by using the custom code CSS from the topic https://i.imgur.com/pmaoPtd.png. Unfortunately, there are no other solutions.

Thank you!

Hello.

1. You can set the title you want using the element custom title and hide the headers -> https://i.imgur.com/ZT0yHWO.png
2. You can set the shadow here https://i.imgur.com/IoLi30k.png
3.In order to make them to look the same size, you’ll need to set an excerpt on title and post content like this -> https://i.imgur.com/o8UQm5B.png
Also, you can set the excerpt on words or letters from theme panel -> https://i.imgur.com/c7Q8ckX.png
Here is a similar topic -> https://forum.tagdiv.com/topic/flex-block-1-and-same-blocks-height/

Thank you!

Hello,

You can also create a page and set the page here: https://i.imgur.com/m5RJ2mH.png. in that page, set a flex block and customize and filter as you want.

Thank you!

Hello,

Please activate the tagdiv Standard pack plugin and clear the cache.

Thank you!

Hello,

You need to create a page and customize it with tagDiv Composer -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thank you!

Hello,

Please activate the tagdiv Standard pack plugin and clear the cache.

Thank you!

Hi,

You need to filter the block on the category you want to show it-> https://i.imgur.com/nlJvq8B.png -> https://forum.tagdiv.com/flex-block-settings-guide/ -> https://forum.tagdiv.com/what-is-ajax-preloading/ You need to edit the page with the tagdiv Composer and select the block to apply different filter and sort options.

Thank you!