Hello,

Please let me know what is the image size. Please use an image 500×300 or greater

Thank you!

Hi,

This aspect is not up to us: https://help.market.envato.com/hc/en-us/articles/209980383-How-do-refunds-work

Thank you!

Hello,

First of all, we no longer recommend AMP because it is deprecated https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp
The w3 validator unfortunately does not provide accurate results anymore.We have stopped trusting it altogether. Please use google’s structure data testing tool You can test any major site you can think about and you will see the w3c validator providing errors for each one.
Please check with the tagDiv Composer and disable the H1. For example, H1 from logo(header, footer, mobile, sticky): https://forum.tagdiv.com/topic/6-h1-tags-on-front-page-bing-have-deindexed-my-site/

Thank you!

Hello,

Please let me know what version of the theme, WordPress and PHP you have.
Here is an article about how to fix this problem:
There has been a critical error on your website. Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png

Thank you!

Hello,

Please edit the Single Post Template with tagDiv Composer, select the Single Post Content and on the element, you can set the link color/hover => https://imgur.com/E87QskH

Thank you!

Hello,

Yes, edit with tagdiv Composer and drag and drop the elements as you want.

Thank you!

Hello,

On the single post template, you need to use this filter Single – Related by category: The articles can be displayed and sorted by the current post category.
You can find the documentation here https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello,

Can you please provide some examples of what you want to achieve? Screenshots will help a lot.

Thank you!

Hi,

You can deactivate the Woocommerce plugin or do you use this plugin?

Thank you!

Hello,

I’m glad.

Have a great day!

Hi,

I’m glad.

Have a great day!

Hello,

Please check this guide https://www.hostinger.com/tutorials/504-gateway-timeout
Also, please disable the WP BAKERY plugin.

Thank you!

Hello,

The print option is made to print the image and the content, not single post views, blocks and so on.
For standard templates, please comment on this line of code https://prnt.sc/HqVOzvRF1OOF
https://prnt.sc/xDg2ytd5yNAc

Thank you!

Hello,

No, but if the images are blurred, then please make sure that when you upload it is full size and not a thumb -> https://www.screencast.com/t/Oxue274e

Thank you!

Hello,

I’m glad.

Have a great day!

Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello,

The custom post type is different for a post, so you need to create a custom post type template to match the rest of the site. You can find a template in cloud -> https://cloud.tagdiv.com/#/load/Custom%20Post%20Type

Thank you!

Hello,

Please check if you have the TagDiv Cloud Library plugin installed and activated.
Also, check if you have a cloud template assigned to the custom post type -> https://i.imgur.com/Xfz5GyK.png

Thank you!

Hello,

You can reset the license from one domain from the system status and add there the new license.
Please contact us via email at contact@tagdiv.com and provide the license certificate and specify which license you want to assign to each domain.

Thank you!

Hi,

The Flex Loop Filters works only Flex Loop Block, so please check the video -> https://we.tl/t-wUcb8IHpvW

Thank you!

Hello,

Please check if the images are in the media library. Also, please use a default theme and check if the images are displayed. Also, please make sure that when you imported the website, you imported the images.

Thank you!

Hi,

To share a post with a featured image, please follow this guide: https://forum.tagdiv.com/facebook-share/ use SEO Yoast (in this guide you will know how to display the og image using Yoast plugin).
Also, you can check your website links using this tool -> https://cards-dev.twitter.com/validator
-> https://developers.facebook.com/tools/debug/

Thank you!

Hi,

If the settings are not saved, you can inspect them by right-clicking -> inspect -> console -> select the error in the tab network -> preview, and you can see the cause.
Please check this topic https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Hi,

I just checked and scanned the website https://sitecheck.sucuri.net/results/https/news360.info, and it seems there is no malware.

Thank you!

Hello,

Our view count elements from the theme counts each view regardless of the user who visits the posts (even the refresh will be counted), but if there cache or other similar options for improvements those can interfere. The first step will be to use the Ajax View Count to keep count when a cache is used.
If you want to have more control over post view count, please notice that you can handle it from Custom Fields from each post editor, like this -> https://www.screencast.com/t/fGWl7fxh6 -> https://www.screencast.com/t/wmrhc7pLPMk2
Now, Google Analytics provides real and unique value for your visitors, maybe from Jetpack stats, too (and this option can be used: https://i.imgur.com/lMxKPYK.png).

Thank you!