Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hello,

@curistorian
Installing the plugin will add the modules and functionality related to the plugin for CPT.
This error of 404 is strange. When you publish a post there, is there an error?
Can you change the permalinks to plain and see if the issue persists?

@faisal120 Please provide more details about your issue with screenshots, links to the website, and so on.

Thank you!

Hello,

There is an option in the theme that will remove the ads from the backend; please go to Newsmag > System status and click on “tagDiv advertisement” – https://i.imgur.com/ysGaxrZ.png
If this is not what you mean, please provide some screenshots.

Thank you!

Hello,

This behavior of Facebook sharing is not related to the Newsmag theme. Something on the Facebook side threatens your link as spam; maybe you shared it intensively, and someone marked it as spam. Please ask the Facebook team about this; they can help you.

Thank you for your understanding!

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hello,

Please let me know what plugin for feed. Also, please check this topic https://wordpress.org/support/topic/rss-feeds-redirecting-to-home-page/

Thank you!

Hello,

This is the article https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
This is a very strange issue and can be caused by various factors. Please let me know if the guide link works and follow the steps. Also, please try to upload the plugin manually and check if the problem persists.

Thank you!

Hello,

Maybe there you have only an empty row that is not displayed. I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hello,

You can edit with tagdiv Composer, select the viewport for the phone, and after you can, drag and drop the elements as you want. Also, you need to change the width of the columns in tab css.

Thank you!

Hello,

Please let me know what cache plugin you use.
Have you done a test using only tagdiv plugins?

Thank you!

Hi,

I’m glad.

Have a great day!

Hi,

This option is apply to the entire website https://i.imgur.com/58XCjG9.png

Thank you!

Hi,

This is a video how you can edit the modal -> https://we.tl/t-gKOEHUE6t2 and those are the triggers -> https://i.imgur.com/a9WyWVs.png

Thank you!

Hi,

We can take a look; please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials for both websites
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

If the image is blurry, please check that it is full-size when you upload it at https://www.screencast.com/t/Oxue274e and clear the cache.

Thank you!

Hello,

Please activate the tagdiv Opt In builder plugin and check after.

Thank you!

Hi,

You need to edit the page with tagdiv Composer, and there you will find the element, or create a new page and assign it to the modal popup element.

Thank you!

Hello,

You can find more details here -> https://forum.tagdiv.com/modal-popup/about modal popup. There is a page where the lead element is set, so please edit that page.

Thank you!

Hello,

Please let me know what elements you use: modal pop-up or newsletter.

Thank you!

Hello,

The tagdiv Cloud Library is available only for Newspaper theme. If you want, you can request refund, and buy the newspaper theme.

Thank you!

Hello,

Please provide a video of how it looks for you the video on mobile to be able to understand and help you.

Thank you!

Hello,

So now the issue is resolved? Did you follow the steps provided above to clear the files?

Thank you!

Hi,

Usually, this happens when you set the page content in the header or footer sections.
-> https://i.imgur.com/381J9qm.jpg
-> https://i.imgur.com/wVGxYeg.jpg
-> https://i.imgur.com/0O3iGEg.jpg
So, please check if you have set the elements in the header zone.
Also, you can provide some screenshots.

Thank you!

Hello,

Please let me know where you want to show the images/icons with screenshots so I can help you with the right suggestions.

Thank you!

Hello,

You can use this element on the block to autoplay the video -> https://i.imgur.com/BOBLNTn.png Also, to show a page in a block, you need to set the post type for the page and set the id of the page here -> https://i.imgur.com/HfJ1WFe.png

Thank you!