Hi,

I’m glad.

Have a great day!

Hi,

Please check the filter on the block -> https://i.imgur.com/IiR2qgX.png
Also, please provide the link to your website.

Thank you!

Hello,

Usually, the ads in prebuilt websites are set in the element AD BOX, and you can remove it, edit with tagDiv Composer, select the viewport for phone and select the Ad box element and with right-click you can delete it => https://www.screencast.com/t/2GfCVx9BCAw7 or with drag & drop place it into the deleting red zone from the bottom right of the page
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hi,

You need to check the style like font style -> https://i.imgur.com/vPWLfdj.png

Thank you!

Hello,

Some settings from those plugins interfere with the theme. Did you add a code from Mailpoet to the homepage?

Thank you!

Hi,

You can’t select the logo, because the section of the row is over the logo, you need to drag the row below “to say so”, and then you can select the logo. If you I can take a look.

Thank you!

Hello,

Please use this code css https://i.imgur.com/Kr9LSAx.png
.tagdiv-type .td_quote_box
{
padding: 20px;
margin-bottom: 30px;
margin-top: 30px;
border: 1px solid #ece8f3;
border-radius: 10px;
background: #ece8f3;
}

Set the code in theme panel -> custom code -> custom css.
Thank you!

Hi,

Unfortunately, I can’t help you with this issue. Can you please provide the link to your website?

Thank you!

Hi,

Please provide the link to your website. Please set here the page title -> https://i.imgur.com/C5osshD.png because there is static text.

Thank you!

Hi,

Please provide more details with screenshots, video and the link to your website.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

Developers will analyze the problem.

Thank you!

Hi,

The auto ads, are displayed where they fit correctly and do not consider where they are set -> https://i.imgur.com/NTEoFQB.png -> https://i.imgur.com/awTHaah.jpg

Thank you!

Hello,

We have over 150+ single post templates, you can find the templates here https://cloud.tagdiv.com/#/load/Single You can set the template globally -> https://i.imgur.com/dytG1gc.png

Thank you!

Hi,

I answered here https://forum.tagdiv.com/topic/website-not-updating/#post-497443
Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hi,

I see that you have a post from yesterday https://i.imgur.com/zcZt0JR.png
Also, we can take a look, please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

You need to do the changes with tagDiv Composer, not in the theme panel, because you have a header template -> https://i.imgur.com/N5kKhwR.png

Thank you!

Hi,

Sorry, I didn’t attach it; the email address is contact@tagdiv.com

Thank you!

Hello,

I just checked now and the mobile header looks well with the background color -> https://i.imgur.com/jxBqv6O.png

Thank you!

Hello,

You can delete my My Account, by editing with tagDiv Composer, selecting the element and with right-click delete it -> https://i.imgur.com/x6KfpJ6.png or selecting the element and with drag & drop place it into the deleting red zone from the bottom right of the page

Thank you!

Hi,

You can add your own SVG icons in Manager(Website Manager) -> Custom SVG Icons -> https://i.imgur.com/osBYDTS.png. Then it can be used on all elements that have social icons https://i.imgur.com/B133kLo.png

Thank you!

Hello,

This can be done only with custom work -> https://tagdiv.com/web-development-services/

Thank you!

Hi,

I answered to you in this topic -> https://forum.tagdiv.com/topic/jnews-essential-plugin-version-11-0-7/#post-497432

Thank you!

Hello,

The Newspaper theme doesn’t work using the plugins provided by another theme.
So, please uninstall them.

Thank you!

Hello,

The Newspaper theme doesn’t work using the plugins provided by another theme.
So, please uninstall them.

Thank you!

Hi,

You can use a license on two websites, one live and one for testing, depending on what you want. Please go to the My License section and assign the domain that you want -> https://i.imgur.com/TxINWwn.png

Thank you!