Hi,

Please provide some screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

Seems there is an issue with the image. How to improve your LCP score
If the LCP is an image, the timing can be broken down into four phases. Knowing which phases take the longest can help you optimize your LCP. Lighthouse will display the LCP element along with the phase breakdown in the “Largest Contentful Paint element” diagnostic. -> https://developer.chrome.com/docs/lighthouse/performance/lighthouse-largest-contentful-paint/?utm_source=lighthouse&utm_medium=lr

Thank you!

Hi,

Please do a test using only the tagdiv plugin and taboola plugin, and disable the extra plugins like litespeed.

Thank you!

Hi,

The code need to be added to the head of the website?

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Hi,

Did you run the wizard? -> https://forum.tagdiv.com/subscriptions/

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Hi,

We recommend using the Gutenberg editor, which is the official WordPress editor.

Thank you!

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access.

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Hi,

We can take a look; please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

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Hi,

Please let me know what your shortcode looks like.

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Hi,

Unfortunately, I don’t know a plugin for what you want.

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Hi,

You can check the logo like in this video -> https://www.youtube.com/watch?v=HXQQygkCCJo

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Hello,

Please check this guide https://forum.tagdiv.com/weather-widget/

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Hello,

Please check the css from Theme Panel -> Custom Code, live css and check if you have this code which hides a part from logo -> https://i.imgur.com/U8d8onm.png

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Hi,

The issue is caused by you didn’t add the entire url of the social icons only the id.
Please make sure the links contain the https://www.

Thank you!

Hi,

You can duplicate the template and make sure that you have assigned that template for each category.
Please check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/; The same steps are to duplicate any template.

Thank you!

Thank you!

Hello,

So, if the settings are not saved, please check the console https://i.imgur.com/0ex2unk.png and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why

Thank you!

Hi,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please let me know what plugin for the cache you use now.

Thank you!

Hi,

If you want to have Google Translate on your website, please use the plugin GTranslate.

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Hi,

Please set the wp-memory in wp-config.php -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

Please disable the classic editor plugin and use the Gutenberg default WordPress editor.

Thank you!

Hello,

Unfortunately, we cannot offer any preferential discounts for buying the Newspaper theme. I’m sorry!
You can subscribe to our newsletter to hear about future discount campaigns – https://bit.ly/2WJ2Opv.

Thank you so much for understanding.

Have a lovely day ahead!

Hi,

Please check now; you had here an offset -> https://i.imgur.com/nB69YgU.png

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Hi,

My colleague replied to you via email. Please provide all the details about your issue there.

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Hi,

For this, please contact us at contact@tagdiv.com and provide the license certificate and purchase code.

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Hi,

Alright.

Thank you!