Hi,

I answered to you in this topic https://forum.tagdiv.com/topic/mobile-settings-with-pictures/

Thank you!

Hi,

Please set the excerpt to words or letters -> https://forum.tagdiv.com/excerpts-introduction/ from Theme Panel -> Excerpt and check after.

Thank you!

Hello,

Please deactivate the tagdiv mobile theme plugin.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
No, you do not need a plugin to redirect to the homepage; this will automatically change, but please make sure that you have a cache plugin with the support alos mobile versions.

Thank you!

Hi,

Do you have the latest version of the theme and plugins?

Thank you!

Hi,

Using the import/export option from the theme will allow you to import only the theme panel settings, the cloud templates go in tool > export – https://i.imgur.com/3Wxk885.png then to import you need to go in tool > import then install the wordpress importer and clink on run import – https://i.imgur.com/tyxoVvg.png
Also, you have to use a plugin for migrate https://wordpress.org/plugins/duplicator/

Thank you!

Hi,

If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases); in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hello,

Please go to Newspaper -> plugins and install the plugins from there.

Thank you!

Hi,

I have checked and this redirect problem did not occur.
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent -> https://forum.tagdiv.com/topic/security-vulnerability-reported-in-composer-again/

Thank you!

Hello,

We have a custom work team that can help you to update the theme and WordPress. You can submit a request here https://tagdiv.com/web-development-services/

Thank you!

Hello,

When you have shortcodes on the pages and template, you need to check if you have the tagdiv plugins activated, like Composer, Cloud Library, Standard Pack and so on. Now, you don’t have the tagdiv Standard Pack plugin activated.

Thank you!

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Hi,

Using the import/export option from the theme will allow you to import only the theme panel settings, the cloud templates go in tool > export – https://i.imgur.com/3Wxk885.png then to import you need to go in tool > import, then install the wordpress importer and click on run import – https://i.imgur.com/tyxoVvg.png

Thank you!

Hello,

I’m glad that you managed and found the solution.

Have a great day!

Hello,

To set a URL on the button, use the element button and set the custom field there -> https://i.imgur.com/ZGYBjfE.png. You need to use {cf_nameoffield} -> https://i.imgur.com/F2ysuLA.png

Thank you!

Hi,

You can re-order the columns at any time on the mobile viewport: https://prnt.sc/GUZQ43nJiLEL
Please make sure this option is unchecked: https://prnt.sc/NajLBDrrtfTm

Thank you!

Hi,

We have this article made on how to use drag and drop https://tagdiv.com/tagdiv-composer-page-builder-basics/
Also, about the flexibility of the row/column -> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hello,

I’m glad that you managed and found the issue.

Thank you!

Hi,

To change the font and color for the mobile menu please go to Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd

Thank you!

Hi,

This is added to our list, but I don’t know if this will be added to the theme.

Thank you!

Hi,

Please provide the link to your website.

Thank you!

Hi,

You need to disable the classic editor that you have installed -> https://i.imgur.com/u4XEtGU.png

Thank you!

Hi,

I think that you need a plugin to be able to place the button where you want it. Please provide the link to your website.

Thank you!

Hello,

Please disable the minify the inline CSS and clear the cache; check after the mobile background colour.

Thank you!

Hi,

Please provide a video with your settings and how you try to add the Newsletter.

Thank you!

Hi,

If the code needs to be added in the head, then you need to add it to the Theme Panel -> Analytics/JS code in head -> https://i.imgur.com/UypAKbc.png

Thank you!